All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Starting with the Lobby the receptionist wasn’t kind. I say Good evening and she did not respond. She just put the papers to be sign on front on me and kept in silence. When I was on my way to the room it was dark and no illumination at all. Apparently they still have the lights in summer time set up because it turns on after 9:00 pm when in Florida by this time sunset starts at 5:30PM. My bathroom had a water like at the point that I had to put towels in the floor.
Under bed is a lot of dust and dirt. The floor is not clean. It needs to be cleaned the proper way. It looks like it haven’t been mopped in months when u wipe the floor with a towel
Arliss at the front desk is truly terrible at her job and needs to be reprimanded for her attitude. Not only was she unhelpful, rude and unprofessional with me (booked 2 rooms for 2 nights each for business), I overheard her being rude with other patrons when using the vending machines. In previous stays, we only experienced great customer service. Very disappointed we returned here. I look forward to seeing how upset mgmt handles this issue.
horrible smell of cigarette even though it was a smoke free room, building is old and not well taken care of, looks like people rent there by month or actually leave there for longer, the area where is located is old and nothing good around except for bush gardens (that also leaves a lot to be desired). downtown tampa looks so much better.
Staff was nice. Pool was fun. Could see the rollercoasters from our room and my kids liked that. Loved the separate sitting and sleeping areas.
Patio was super small, can't even really get a chair out there, but it was still nice to get some fresh air.
Verified traveler
Stayed 1 night in Oct 2020
8/10 Good
Verified traveler
Traveled with family
Oct 5, 2020
Liked: Cleanliness, staff & service, room comfort
It's fine for a short stay -
the room was clean -
the door to get into the building was a bit rough to get in.
and they were literally at our door 5 minutes to 11 to make sure we were checking out.