AT CHECKING THE GENTLEMAN WAS GREAT WHO DID THE CHECKING, BUT THE LATINO LADY WHO I SUSPECT IS THE MANAGER OR SUPERVISOR FOR THE FRONT DESK, SHE DON'T KNOW HOW TO TALK TO PEOPLE, SHE DOESN'T DESERVES TO BE REPRESENTING A HOTEL IN A FRONT DESK, WITH THE TYPE OF ATTITUDE SHE GOT ESPECIALLY TO PEOPLE WHO SPENDING THEIR MONEY, I MANAGED A HOTEL FRONT DESK, AND ALL I CAN SAY SHE WOULD NOT EVEN GET 1 STAR FROM ME...ALL OTHER STAFF WAS EXCEPTIONAL, ESPECIALLY THE GENTLEMAN AT FRONT DESK WITH THE NOSE PIERCING THE AFRICAN AMERICAN GUY.