Verified review
6/10 Okay
SEUNG WON
Oct 13, 2025
Liked: Staff & service
SEUNG WON
Stayed 1 night in Oct 2025
Genuss Tam Dao - Hideaway Retreats
Property class: 4.5
Choose dates to view prices
Photo gallery for Genuss Tam Dao - Hideaway Retreats
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Breakfast included
- Free WiFi
- Restaurant
- Air conditioning
- Gym
Explore the area
Tam Dao Town, 1, Tam Dao, Phu Tho, 15313
- Tam Dao National ParkPlace, Tam Dao National Park1 min walk
- Tam Dao ChurchPlace, Tam Dao Church3 min walk
- Tam Dao StadiumPlace, Tam Dao Stadium7 min walk
Room options
Room
- Sleeps 2
- Free WiFi
Room
- Sleeps 2
- Free WiFi
Room
- Sleeps 2
- Free WiFi
Room
- Sleeps 2
- Free WiFi
Room
- Sleeps 3
- Free WiFi
Room
- Sleeps 2
- Free WiFi
Room
- Sleeps 2
- Free WiFi
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About the neighborhood
Tam Dao
When you stay at Genuss Tam Dao - Hideaway Retreats in Tam Dao, you'll be in the historical district, just steps from Tam Dao National Park and Tam Dao Square. .This luxury hotel is 0.2 mi (0.3 km) from Tam Dao Church and 0.3 mi (0.5 km) from Tam Dao Stadium.
What's nearby
- Tam Dao National Park - 1 min walk - 0.0 miles
- Tam Dao Square - 2 min walk - 0.1 miles
- Tam Dao Church - 3 min walk - 0.2 miles
- Tam Dao Night Food Street - 3 min walk - 0.2 miles
- Tam Dao Stadium - 7 min walk - 0.4 miles
Getting around
- Ga Bach Hac Station - 35 min drive
- Noi Bai Intl. Airport (HAN) - 71 min drive
Restaurants
- Rock Cafe - 2 min walk
- Gia Le Hotel - 3 min walk
- Cơm Thố Anh Nguyễn - 1 min walk
- Mountain Cafe - 6 min walk
- Nhà Hàng Chợ Phiên Tam Đảo - 6 min walk
About this property
Genuss Tam Dao - Hideaway Retreats
Genuss Tam Dao - Hideaway Retreats offers 94 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 94 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Thang Long, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tam Dao? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and meeting rooms. Motorcycle parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Thang Long - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Offsite parking available (VND 200,000 per day)
- Street parking available
- Onsite motorcycle parking only
Food and drink
- Free buffet breakfast available daily 7:00 AM to 9:00 AM
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
Restaurants on site
- Thang Long
Things to do
- Gym
- Outdoor pool
- Outdoor pool (guest access)
- Private wine tours
- Sauna
- Wine tasting room
- Winery release events
Family friendly
- High chair
- Outdoor pool
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Conference center (1,615 square feet of space)
- Meeting room
Outdoors
- Garden
- In a national park
- Outdoor entertainment area
- Outdoor furniture
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible shuttle
- Elevator (79 inch wide door)
- Hardwood flooring in public areas
- Stair-free path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-width doorways
More
- 1 building
- 13 floors
- Art Deco architecture
- Built in 2022
- Reception hall
- Renovated entire property - December 2023
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 49-inch LCD TV with premium cable channels
Food and drink
- Champagne service
- Electric kettle
- Free bottled water
- Minibar
- Paper towels
- Tea bags/instant coffee
More
- Air conditioning
- Cleaning products are eco-friendly
- Desk
- Heating
- Laptop workspace
- Phone
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Nearby parking fee: VND 200000 per day (164 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2500710442
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Genuss Tam Dao Hideaway Retreats
Genuss Tam Dao - Hideaway Retreats Hotel
Genuss Tam Dao - Hideaway Retreats Tam Dao
Genuss Tam Dao - Hideaway Retreats Hotel Tam Dao
Genuss Tam Dao - Hideaway Retreats Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
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Rating 6 - Okay. 1 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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6.0/10
Cleanliness
8.0/10
Staff & service
6.0/10
Property conditions & facilities