- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and accomodations!
If you want to stay in Ximendeng, this is the place you should book. It’s a bit difficult to find, so make sure you look for the signs for which building to enter. In Asia, it’s very common for hotels to be located in retail spaces where the lobby is not located on the ground floor, but instead in a different or higher floor. The lobby is located on floor 8 and they have signs in the elevator posted next to the buttons. Even with the differences don’t be dissuaded because for a boutique hotel, they have reasonable rates and the rooms are very spacious. With my family and I traveling for 2+ weeks, we often overpack and the room was big enough to accommodate our luggage and yet be comfortable for us to relax in when we were in between shopping trips. The staff is superb and nice, greeting us every time we passed the front desk. If you need anything additional for the room, they get it for you right away and you don’t have to wait a long time for someone to show up 30 minutes later. The front desk manager Michael is great and helpful! He was definitely one of the bonuses to our stay