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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Deluxe Double Room, City View (Include French Dinner and American Breakfast)
Room with view
172 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Grand Double Room, River View (Include French Dinner and American Breakfast)
484 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Rooftop Suite Double (Include French Dinner and American Breakfast)
635 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only New Taipei City hotel in Wulai, near Wulai Old Street

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
24-hour front desk
Multilingual staff

With a stay at Volando Urai Spring Spa and Resort in New Taipei City (Wulai), you'll be a 5-minute drive from Wulai Old Street and 8 minutes from Lover's Trail. This 4-star hotel is 3.3 mi (5.3 km) from Wulai Waterfalls and 4.2 mi (6.8 km) from XinXian Trail.

Make yourself at home in one of the 22 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with bathtubs or showers feature spring water baths and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find hot springs, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Satisfy your appetite at Soyan, one of the hotel's 2 restaurants. A complimentary local cuisine breakfast is served daily from 7:30 AM to 10 AM.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Volando Urai Spring Spa and Resort

No.176,Sec. 5, Xinwu Rd, New Taipei City, 23341

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Volando Urai Spring Spa and Resort features hot springs and a spa tub. Dining is available at one of the hotel's 2 restaurants. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a sauna, spa services, and a terrace. Onsite self parking and valet parking are complimentary.

Volando Urai Spring Spa and Resort has designated areas for smoking.

  • Children's toys
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Steam room
  • Free WiFi
  • Sauna
  • Free valet parking
  • Limo or Town Car service available
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Distance from property (km) 2
  • Luggage storage
  • Wheelchair accessible – no
  • Free parking nearby
  • Number of restaurants - 2
  • Concierge services
  • Designated smoking areas
  • Spa tub
  • Total number of rooms - 22
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese
  • Chinese

Parking

Free self parking , Free valet parking , Free parking nearby

Room Amenities

Volando Urai Spring Spa and Resort offers 22 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Room service
  • Turndown service
  • Free bottled water
  • DVD player
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Partially open bathroom
  • Bathtub or shower
  • Spring water bathtub
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Wardrobe or closet

Where to Eat

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 10 AM.

Soyan - This brasserie serves breakfast and dinner. Reservations are required.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a sauna.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 5
  • Minimum age to access spa is 12
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Massages
  • Number of hot springs - 1

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 20

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 8 are not allowed at this adults-only property. All guests 8 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Minimum guest age is 8

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • Gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Urai Volando
  • Volando Urai
  • Volando Urai Spring
  • Volando Urai Spring Spa
  • Volando Urai Spring Spa & Resort New Taipei City
  • Volando Urai Spring Spa New Taipei City
  • Volando Urai Spring Spa Resort
  • Volando Urai Spring Spa Resort New Taipei City
  • Volando Urai Spring Taipei Ci
  • Volando Urai Spring Spa And
  • Volando Urai Spring Spa and Resort Hotel
  • Volando Urai Spring Spa and Resort New Taipei City
  • Volando Urai Spring Spa and Resort Hotel New Taipei City

We should mention

Hot springs access available from 8:00 AM to 11:00 PM.

A fee for a mandatory gala dinner is included in the total price displayed.

Guests under 8 years old are not permitted at this adults-only property.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Awards & Affiliations

The property is a member of Relais & Chateaux.

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