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Volando Urai Spring Spa and Resort

4.0 star property

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Photo gallery for Volando Urai Spring Spa and Resort

Free daily local cuisine breakfast
Grandview Double Room, River View (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down comforters, free minibar
Outdoor pool
Exterior detail
Grandview Double Room, River View (Include French Dinner and American Breakfast) | Bathroom | Spring water tub, free toiletries, hair dryer, bathrobes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$796
$758 nightly
$796 total
Total with taxes and fees
Feb 17 - Feb 18

Explore the area

View in a map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341
  • Place, Wulai Old Street
    ‪2 min drive‬
  • Place, Wulai Atayal Museum
    ‪3 min drive‬
  • Place, Wulai Waterfalls
    ‪7 min drive‬
  • Airport, Taipei (TSA-Songshan)
    ‪31 min drive‬

Room options

View all photos for Grandview Double Room, River View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down comforters, free minibar

Grandview Double Room, River View (Include French Dinner and American Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 498 sq ft
  • Sleeps 2
  • 1 Double Bed
  • River view

View all photos for Rooftop Suite Double (Include French Dinner and American Breakfast)

Rooftop Suite Double (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down comforters, free minibar

Rooftop Suite Double (Include French Dinner and American Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed
  • Water view

View all photos for Rooftop Suite

1 bedroom, premium bedding, down comforters, free minibar

Rooftop Suite

  • Sleeps 2

【Mountain View】Deluxe Double Room

  • Sleeps 2

View all photos for Grand View Room

1 bedroom, premium bedding, down comforters, free minibar

Grand View Room

  • Sleeps 2

View all photos for Deluxe Double Room, City View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Double Room, City View (Include French Dinner and American Breakfast)

  • 560 sq ft
  • Sleeps 2
  • 1 Double Bed
  • City view

Lake Suite

  • Sleeps 2

View all photos for Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Grandview Twin Room, River View (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down comforters, free minibar

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

  • Sleeps 2
  • 2 Twin Beds
  • Lake view

View all photos for Rooftop Suite Twin (Include French Dinner and American Breakfast)

Rooftop Suite Twin (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down comforters, free minibar

Rooftop Suite Twin (Include French Dinner and American Breakfast)

  • Sleeps 2
  • 2 Twin Beds

View all photos for 【Stream View】Grand View Twin Room

1 bedroom, premium bedding, down comforters, free minibar

【Stream View】Grand View Twin Room

  • Sleeps 2

View all photos for Rooftop Twin Suite

1 bedroom, premium bedding, down comforters, free minibar

Rooftop Twin Suite

  • Sleeps 2

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Feb 23 - Feb 24
Total with taxes and fees
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About the neighborhood

New Taipei City

Located in New Taipei City (Wulai), Volando Urai Spring Spa and Resort is within a 5-minute drive of Wulai Old Street and Lover's Trail. .This luxury hotel is 3.3 mi (5.3 km) from Wulai Waterfalls and 4.2 mi (6.8 km) from XinXian Trail.

What's nearby

  • Wulai Old Street - 2 min drive - 1.2 miles
  • Wulai Atayal Museum - 3 min drive - 1.4 miles
  • Wulai Waterfalls - 7 min drive - 2.7 miles
  • National Taiwan University - 24 min drive - 12.0 miles
  • Shifen Old Street - 52 min drive - 28.8 miles

Getting around

  • Wulai Scenic Train Station - 3 min drive
  • Xindian Station - 13 min drive
  • Songshan Airport (TSA) - 67 min drive

Restaurants

  • ‪翠山飲食店 - ‬2 min drive
  • ‪山地美食屋 - ‬2 min drive
  • ‪雅各道地原住民山豬肉香腸 - ‬2 min drive
  • ‪烏來伯擔仔麵 - ‬14 min walk
  • ‪月球:純正原住民山豬肉香腸 - ‬2 min drive

About this property

Volando Urai Spring Spa and Resort

Adults-only hotel with 2 restaurants and free valet parking
Volando Urai Spring Spa and Resort offers 22 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 10:00 AM and 11:00 PM.
Make yourself at home in one of the 22 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, spring water baths, and complimentary toiletries.
Don't miss out on the many recreational opportunities, including hot springs, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Soyan, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 11:00 AM.
Soyan - This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Siliq Restaurant - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Siliq Restaurant
  • Soyan

Things to do

  • Hot spring
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 10:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 8 are not allowed at this adults-only property; all guests 8 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Hot springs access available from 10:00 AM to 11:00 PM
Guests under 8 years old are not permitted at this adults-only property

Property is also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Volando Urai Spring Spa and Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 213 out of 323 reviews
Rating 8 - Good. 80 out of 323 reviews
Rating 6 - Okay. 20 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 3 out of 323 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Claudia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

WENG

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 2 nights in Jun 2024

10/10 Excellent

cheng hsin

Stayed 1 night in Feb 2024

10/10 Excellent

Sukyoon

Stayed 1 night in Nov 2023

10/10 Excellent

Yu Chia

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
Stayed 2 nights in Nov 2023

10/10 Excellent

FELICIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
Stayed 1 night in Nov 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Chun Ki

Stayed 2 nights in May 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Ruoruo

Stayed 1 night in Apr 2023

10/10 Excellent

gail

Stayed 2 nights in Mar 2023

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2023

10/10 Excellent

Ling mei

Stayed 1 night in Mar 2023

8/10 Good

chen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything very nice. Wish food can do better.
Stayed 1 night in Feb 2023

8/10 Good

Yuanche

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Huei Ling

Stayed 1 night in Dec 2022

10/10 Excellent

Steven

Stayed 1 night in Nov 2022

8/10 Good

Mai Chee

Stayed 1 night in Aug 2022

10/10 Excellent

Young

Stayed 1 night in Aug 2022

10/10 Excellent

Hsu-yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良好服務態度、絕美的風景與人文

良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。 館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Stayed 2 nights in Jun 2022