Shangri-La Sydney

Property class: 5 and above

Choose dates to view prices

Photo gallery for Shangri-La Sydney

A table set for dinner with a view of a cityscape and a body of water.
Creator video - submitted by Volha’s Travel Vault
A person sitting by a window with a city view, holding a glass of wine.
A table set for a formal event with a city view, including a bridge and buildings.
A family of three on a balcony overlooking a cityscape with a large cruise ship and the Sydney Opera House.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $283
$257 nightly
$283 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, Circular Quay
    ‪3 min walk‬
  • Place, Museum of Contemporary Art
    ‪3 min walk‬
  • Place, The Rocks Markets
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

Deluxe Barangaroo City King

9.2 out of 10
Wonderful
(140 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Twin Beds (Barangaroo City)

9.0 out of 10
Wonderful
(35 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(32 reviews)
  • Partial sea view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial sea view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(136 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(69 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Barangaroo 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(34 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Executive Opera House City 1 King (High Floor)

9.2 out of 10
Wonderful
(111 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(54 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Harbour Bridge Suite 1 King, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • Partial sea view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.4 out of 10
Exceptional
(50 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Premier Harbour Bridge King Room

8.4 out of 10
Very good
(8 reviews)
  • Harbor view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 936 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Governor Suite, Club Lounge Access (High Floor)

  • Harbor view
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Presidential Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Royal Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite (The Rocks)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Similar properties

About the neighborhood

Sydney

With a stay at Shangri-La Sydney in Sydney (The Rocks), you'll be steps from The Big Dig Archaeology Education Centre and 4 minutes by foot from Circular Quay. .This luxury hotel is 0.6 mi (0.9 km) from The Rocks Markets and 0.6 mi (1 km) from Customs House.

What's nearby

  • Sydney Observatory - 2 min walk - 0.1 miles
  • Circular Quay - 3 min walk - 0.2 miles
  • Museum of Contemporary Art - 3 min walk - 0.2 miles
  • The Rocks Markets - 5 min walk - 0.3 miles
  • Sydney Harbour Bridge - 12 min walk - 0.7 miles

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪Morrison’s Oyster Bar & Grill - ‬3 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Brew Cafe - ‬2 min walk

About this property

Shangri-La Sydney

Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Stay in one of 565 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Altitude Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. Planning an event in Sydney? This hotel has 20450 square feet (1900 square meters) of space consisting of conference space and 20 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Altitude Restaurant - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Blu Bar on 36 - Onsite cocktail bar. Open daily.
Café Mix Restaurant - This buffet restaurant serves breakfast only. Open daily.
Lobby Lounge - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered, secured valet parking on site (AUD 105 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AUD 52 for adults and AUD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant
  • Lobby Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,450 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for AUD 275.00 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 for adults and AUD 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2147 out of 2892 reviews
Rating 8 - Good. 434 out of 2892 reviews
Rating 6 - Okay. 179 out of 2892 reviews
Rating 4 - Poor. 75 out of 2892 reviews
Rating 2 - Terrible. 57 out of 2892 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all in all, perfectly located. Nora gave us a great room and Ari was great for coffee in the morning.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room,top staff,vert good breackfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were exceptional, breakfast, afternoon tea & happy hour canapes were great. Loved our stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place always first class
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located place next to everything!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect,and the view is amazing!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this property enough — ideal location if you’re in Sydney and wanting to explore downtown on foot. Staff were exceptionally friendly / helpful, and amenities were all top notch.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience all around. Highly recommend stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property as all Shangri la hotels are outstanding
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly, helpful staff. Large, comfortable room. The views are unbeatable at any time of day or night.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast and views
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ive ever stayed in
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the buffet breakfast.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I come to Sydney this is the only place I choose to stay. Their service is exceptional I feel like a queen every time I visit.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is at 5-star level, including the amenity and cleanliness of the rooms, the politeness and helpfulness of the staff, the quality of the food served at breakfast and in the Horizon Lounge, and the excellent location close to the Rocks, Circular Quay and the Opera House.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, services, good location and amazing view of Opera house from the room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a harbour view room which was excellent a spacious room with a great view.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic bar with views on top floor open late
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, breakfast was overpriced, happy hour was a plus.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar 10/10, staff 10/10, breakfast 10/10
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant at the top of the building has an excellent view and a surprising tasting menu.
Stayed 3 nights in Jul 2026