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Holiday Inn Express & Suites Sweetwater by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Sweetwater by IHG

Free breakfast
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$99
$83 nightly
$99 total
Total with taxes and fees
Dec 7 - Dec 8

Explore the area

View in a map
1116 Highway 68, I-75, Exit 60, Sweetwater, TN, 37874
  • Place, Engleman Park
    ‪5 min drive‬
  • Place, Sweetwater Duck Park
    ‪5 min drive‬
  • Place, Sweetwater Hospital
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Standard Room, 1 King Bed with Sofa bed, Refrigerator | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, Multiple Beds, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator

7.6 out of 10
Good
(19 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Refrigerator

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Quality Inn West
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, 798 reviews
$66 nightly
The price is $78
Jan 5 - Jan 6, 2026
Total with taxes and fees
Quality Inn West

About the neighborhood

Sweetwater

Located in Sweetwater, Holiday Inn Express & Suites Sweetwater by IHG is in a rural location, within a 10-minute drive of Engleman Park and Sweetwater Hospital. .This hotel is 4.1 mi (6.6 km) from Sweetwater Duck Park and 4.2 mi (6.7 km) from Sweetwater Public Library.

What's nearby

  • Engleman Park - 5 min drive - 2.9 miles
  • Sweetwater Duck Park - 5 min drive - 4.4 miles
  • Sweetwater Public Library - 6 min drive - 4.2 miles
  • Sweetwater Hospital - 6 min drive - 4.0 miles
  • Lost Sea Adventure - 11 min drive - 8.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Circle K - ‬4 min drive
  • ‪Scooter’s Coffee - ‬4 min drive

About this property

Holiday Inn Express & Suites Sweetwater by IHG

Hotel in Sweetwater with free breakfast and a fitness center
Holiday Inn Express & Suites Sweetwater by IHG offers 71 accommodations with coffee/tea makers and hair dryers. 35-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.

This Sweetwater hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. 35-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater

Reviews

Holiday Inn Express & Suites Sweetwater by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 201 out of 518 reviews
Rating 8 - Good. 130 out of 518 reviews
Rating 6 - Okay. 81 out of 518 reviews
Rating 4 - Poor. 53 out of 518 reviews
Rating 2 - Terrible. 53 out of 518 reviews

Reviews

8/10 Good

Linda

Traveled with family
Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Timothy

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel with my family, and unfortunately, our experience was far from what we had hoped for. We checked in at 3:30 AM, excited to spend some quality time together, but things took a turn when we discovered some serious issues in one of the rooms. Upon waking up, I received a call from my son’s family in the other room, informing me that they had found mold in their bathroom, complete with a mushroom growing out of it. I rushed over to take a photo to address the situation with the front desk. However, I was disappointed to learn that they couldn’t assist us directly and that I would need to contact the General Manager myself. This was frustrating, especially considering the health concerns involved. To make matters worse, while my family was gathering their things to move to my room, my 15-month-old grandchild found a tobacco spit bottle under the chair. As a grandparent, it was alarming to see such a hazardous item in a space meant for families. While I only had a minor issue with a dripping tub spout in my room, the overall experience left a lot to be desired. Cleanliness and safety should be top priorities in any hotel, especially when accommodating families. I hope the management takes these concerns seriously and addresses them promptly for future guests. I believe in giving feedback to help improve services, and I truly hope that this hotel can enhance their standards for cleanliness and guest safety.
Mold from room 219 picture taken on 08/30/2025
Stayed 1 night in Aug 2025

8/10 Good

Marta

Stayed 1 night in Jul 2025

4/10 Poor

James H

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was undergoing exterior painting which is a good thing, but it added another layer of grittiness to an already dated and grungy hotel. Our room was extremely humid which made the sheets feel damp and gave the room a dank smell. It even caused a wall lamp to get rusty. The furnishings were very worn. The bathroom sink faucet was water stained and there was a long black hair on the countertop—all of us have short grey hair. As soon as we woke up, we just wanted to get out of there so we skip breakfast so we cannot give a review of that. Overall it was disappointing!
Bathroom sink fixture
Dresser
Bathroom sink faucet
Windows covered for painting
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Stayed 1 night in Aug 2025

6/10 Okay

Adriana

Stayed 1 night in Aug 2025

4/10 Poor

Tiffany

Stayed 1 night in Aug 2025

4/10 Poor

Ted

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room was Excessively Humid

Third stay at this property in the prior five months. First two stays were slightly above average and acceptable. This stay, though, will be our last at this property. When entering the room, it was extremely humid while cool. There was even a dehumidifier in the hallway just outside our door...we should have unplugged it and moved it into our room. The carpet was moist, resulting in our socks having to be thrown away due to the stains when first walking around the room...then we wore our shoes. The sheets were even slightly moist. Was told no other rooms available and no offer to adjust our rate was provided because we had pre-paid for two nights. Other issues include floor in bathroom very poor and would sink a good 1/2 inch with entering. Sink stopper broken, carpet snagged, and foot bench in front of couch was in terrible condition. Ultimately, we left after one night, forfeited our second night's payment (pre-paid). Additionally, the pool has been closed for cleaning or maintenance during all three stays. This stay, though, I had to initial a form notifying me that the pool was closed. The one positive thing with this trip along with the prior two was the breakfast. Although this isn't enough to salvage our business. This property is not a good example of most Holiday Inn Express locations.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellsworth

Stayed 1 night in Jul 2025

4/10 Poor

Jonathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Donna

Upon entry, the entire place smells damp, musty, almost moldy. Pool and fitness facility were a
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Stayed 1 night in Jul 2025

4/10 Poor

Jaime

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend staying here. While some of the property has been updated, other parts haven't and were dirty and the rooms/building did not have a pleasant smell. Carpets in the hallways, especially the third floor were really bad.
Stayed 1 night in Jul 2025

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Place is in rough shape

Staff was very nice. However, this location seems to be in very poor condition. Everything made of metal was rusty. The air conditioner in the room barely worked poorly and the room smelled moldy. The hotel pool and gym were not available for use (we had to sign a waiver?! they didn't tell us about these facilities being out until we arrived). None of the ice machines worked except on one floor. That said, the staff were friendly and seemed to do their best to keep the facility clean to the best of their ability.
Stayed 3 nights in Jul 2025

6/10 Okay

Haley

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The staff was great but my chikdren were highly upset when we checked in and were told the pool would be closed the duration of our stay as well as the fitness center.
Stayed 2 nights in Jul 2025

2/10 Terrible

Patricia, Rogersville

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
First woman who greeted us at 2:10 pm was abrupt. Said she could not let us “on the floor” while housekeeping were still there.” Had to unlock lobby restrooms for our use. Upon our return to check in (after 3 pm), room 210 smelled badly of mustiness, and furniture was torn and very worn. Breakfast staff served wearing a bathrobe, and pool was closed “for daily cleaning” the entire 3 days we were there.
Furniture in room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Zachary

Stayed 2 nights in Jun 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We were disappointed in our stay at this hotel. We have fairly regularly stayed at Holiday Inn Express Hotels and have had good experiences. The hotel was not that busy and we were given a room that was right by the elevator and the loud ice machine was right outside our door. The room was humid and the elevator was very shabby. It did not seem at all like a hotel that would charge $180 per night. The staff was helpful and friendly but this hotel needs some upgrading. Seemed like an old hotel that Holiday Inn purchased and put their sign out front.
Stayed 1 night in Jun 2025

6/10 Okay

Nathan

Liked: Staff & service
The light as you come into the room didn’t work, the curtain was shredded, and the pillow smelled like an old man. 2Am someone was outside in the hall filling up a cooler with ice. The bed was comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Sundar Babu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel and it's amenities. It's a shock to me that bathroom doors never locked and its a hotel policy acroos all rooms. Definitely have to rethink if you are staying with others to avoid some awkward moments
Stayed 1 night in May 2025

10/10 Excellent

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast, friendly staff.
Stayed 1 night in May 2025

6/10 Okay

Benjamin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was ok, not very clean.
Stayed 1 night in May 2025

4/10 Poor

Janett

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property it’s in poor condition
Stayed 1 night in May 2025

2/10 Terrible

Samantha

Stayed 6 nights in May 2025

10/10 Excellent

Diane, Livonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the freeway and yet quiet
Stayed 1 night in May 2025