Located in Sweetwater, Holiday Inn Express & Suites Sweetwater by IHG is in a rural location, within a 10-minute drive of Engleman Park and Sweetwater Hospital. .This hotel is 4.1 mi (6.6 km) from Sweetwater Duck Park and 4.2 mi (6.7 km) from Sweetwater Public Library.
What's nearby
Engleman Park - 5 min drive - 3.1 miles
Sweetwater Duck Park - 6 min drive - 4.0 miles
Sweetwater Hospital - 6 min drive - 4.0 miles
Sweetwater Public Library - 7 min drive - 4.2 miles
Friendship Park - 7 min drive - 4.4 miles
Getting around
McGhee Tyson Airport (TYS) - 48 min drive
Restaurants
Circle K - 7 min walk
Fat Hat's Grill - 7 min drive
Sweetwater Crossings - 6 min drive
Wendy's - 4 min drive
McDonald's - 14 min walk
About this property
Holiday Inn Express & Suites Sweetwater by IHG
Holiday Inn Express & Suites Sweetwater by IHG offers 71 accommodations with coffee/tea makers and hair dryers. 35-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.
This Sweetwater hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. 35-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary breakfast is offered.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free breakfast available
Things to do
Gym
TV in common areas
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Meeting room
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
1 building
3 floors
Banquet hall
Built in 2010
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Deep soaking bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Towels provided
Entertainment
35-inch LED TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from April 4 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater
Holiday Inn Express & Suites Sweetwater by IHG Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 208 out of 543 reviews
10 - Excellent
208
Rating 8 - Good. 133 out of 543 reviews
8 - Good
133
Rating 6 - Okay. 89 out of 543 reviews
6 - Okay
89
Rating 4 - Poor. 57 out of 543 reviews
4 - Poor
57
Rating 2 - Terrible. 56 out of 543 reviews
2 - Terrible
56
8.0/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
6/10 Okay
Callie
Jan 20, 2026
Liked: Staff & service, amenities
Breakfast was good. Toilet needed to be cleaned better. Visible urine on back of seat. Staff was attentive enough. To this hotel because it had an indoor pool and I was excited to let my kids swim in the winter, but the pool was not usable because the heating element was not working. Super bummer for the kids.
Callie
Stayed 1 night in Jan 2026
10/10 Excellent
Samuel
Traveled with family
Jan 5, 2026
Liked: Cleanliness, staff & service, amenities
Great coffee
Samuel
Stayed 1 night in Dec 2025
4/10 Poor
Michael
Jan 4, 2026
The room requested w
Michael
Stayed 1 night in Jan 2026
8/10 Good
Joy
Dec 28, 2025
Joy
Stayed 1 night in Dec 2025
2/10 Terrible
Tara
Dec 27, 2025
Tara
Stayed 1 night in Dec 2025
10/10 Excellent
Jennifer
Dec 27, 2025
Jennifer
Stayed 1 night in Dec 2025
8/10 Good
phyllis
Dec 22, 2025
phyllis
Stayed 1 night in Dec 2025
4/10 Poor
Julie
Traveled with family
Dec 8, 2025
Disliked: Property conditions & facilities
The motel needs serious updating. Floors in elevator were all chipped rooms looked aged
Julie
Stayed 2 nights in Dec 2025
2/10 Terrible
Frances, Slovan
Dec 1, 2025
Disliked: Property conditions & facilities
Out dated and over priced. Do not recommend.
Frances
Stayed 1 night in Nov 2025
10/10 Excellent
Jennifer
Nov 25, 2025
Jennifer
Stayed 2 nights in Nov 2025
6/10 Okay
Steven
Nov 23, 2025
Steven
Stayed 1 night in Nov 2025
6/10 Okay
Debra
Traveled with family
Nov 21, 2025
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Rooms need update. Staff great.
Debra
Stayed 1 night in Nov 2025
8/10 Good
Linda
Traveled with family
Nov 12, 2025
Liked: Cleanliness
Yes
Linda
Stayed 1 night in Nov 2025
10/10 Excellent
Daryl
Nov 12, 2025
Daryl
Stayed 1 night in Nov 2025
6/10 Okay
James
Traveled with family
Nov 1, 2025
Liked: Staff & service, amenities
The room was not very clean. The sofa bed that we needed for two small children, did not have sheets. Pillows, or blankets. Bathroom had mold damage.
The whole room smells of old urine,the hallways carpet is absolutely disgusting and the breakfast cook handles the bacon with her bare hands Customers wait behind employees filling take home plates and actually grabbed biscuits to eat with their bare hands after they were set out for customers,the Manager was inept and nobody deserves to have to stay here.Mold in the shower and all amenities were closed.
We had a leaky drip in the tub that was annoying. The room had a fly and other flying insects that got in my coffee. You could hear people above and outside your room at all hours. The breakfast didn't even have waffles and it was just sub-par food. I will not return. The pool was closed. This hotel could use an upgrade. It is worn looking, old and things just don't work.
Mold/mildew on walls/ceiling in bathroom and in bedroom. Everything was damp and mildewy smelling. We both woke up feeling the effects from sleeping in these conditions. Tub wouldn't drain as we showered. Very disgusted that the IHG brand would find this acceptable. Its what i would expect for a $60/nt room (have stayed in that) and just the night before we paid the same amt at another IHG Holiday Inn Express near Knoxville that was fabulous!! Too disgusted to eat breakfast there so no reviews on the food or breakfast area.
Very pricey for conditions and amenities. Pool closed and has been maybe since covid. Sparse on breakfast compared to other Holiday inns. Have been members for 30+ years and will not stay at this location again.
Room was clean but hotel desk clerks didnt know what they was doing. There was one boy that was very helpful and i made the bed as i was sick. Wife got locked out of the room and the maids would not let her in said they was not allowed so she was stuck outside the hallway and her nightgown
It speaks volumes when it’s been a few years since you’ve stayed and the staff memeber that checked me in still remembered us. Goes to show you speak kindness everywhere you go!