A stay at The One Hotel places you in the heart of Surat Thani, within a 15-minute walk of Suratthani Vacational School and Surat Pittaya School. .This hotel is 0.7 mi (1.1 km) from Thaksin Hospital and 0.8 mi (1.3 km) from Muang Surat Thani School.
What's nearby
Suratthani Vacational School - 12 min walk - 0.7 miles
Surat Pittaya School - 14 min walk - 0.8 miles
Surat Thani Night Market - 16 min walk - 0.9 miles
Surat Thani School - 17 min walk - 0.9 miles
Surat Thani City Pillar Shrine - 4 min drive - 1.5 miles
Getting around
Surat Thani Station - 27 min drive
Surat Thani (URT-Surat Thani Intl.) - 37 min drive
Restaurants
เหรียญชัยพรีเมียม Reanchaipermium - 16 min walk
Depp&Co. - 8 min walk
Coffee Robot - 9 min walk
Hoppy Folks House Bar - 10 min walk
พี่เริญ ข้าวต้มโต้รุ่ง - 3 min walk
About this property
The One Hotel
The One Hotel offers 109 air-conditioned accommodations with minibars and complimentary bottled water. Select Comfort beds feature premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include showers, bidets, and complimentary toiletries. This Surat Thani hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 109 air-conditioned rooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Guests may use a bus station shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The One Hotel has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Bus station shuttle (surcharge)
Free covered self parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: THB 100 per person
A restaurant
Family friendly
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
4 meeting rooms
Business center
Conference center
Outdoors
Garden
In a nature reserve
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bus station shuttle
Elevator
Wheelchair accessible (may have limitations)
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Premium bedding
Select Comfort mattress
Bathroom
Bidet
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
Mini-fridge
Minibar
More
Air conditioning
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for THB 350.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately THB 100 per person
Rollaway bed fee: THB 350.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Property is also known as
One Hotel Surat
One Surat
One Hotel Surat Thani
One Surat Thani
The One Hotel Hotel
The One Hotel Surat Thani
The One Hotel Hotel Surat Thani
The One Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 41 reviews
10 - Excellent
4
Rating 8 - Good. 14 out of 41 reviews
8 - Good
14
Rating 6 - Okay. 15 out of 41 reviews
6 - Okay
15
Rating 4 - Poor. 3 out of 41 reviews
4 - Poor
3
Rating 2 - Terrible. 5 out of 41 reviews
2 - Terrible
5
6.8/10
Cleanliness
6.8/10
Staff & service
8.0/10
Amenities
6.2/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
Ian
Dec 18, 2020
Liked: Cleanliness, staff & service
The One Hotel - OK for a one night stay
Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special
Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !
- Nettes Personal
- Frühstücksbuffet sehr gut für den Preis
- Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand
- Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben)
- eher nicht so die Touristengegend
- Preis ist völlig okay
- integriertes Restaurant
- Duschstrahl ist wie aus einer Miniwasserpistole
Verified traveler
Verified
8/10 Good
Taning
Sep 27, 2016
Liked: Staff & service, room comfort
Good Budget Hotel
I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition.
The staff is very nice.
Recommend for budget traveller.
Taning
Verified
6/10 Okay
KAZUYA
Aug 7, 2016
Reasonable price
It is convenient to city center and night markets. Spacious room. Only cons is shower.Anyway very reasonable stay.Satisfied.
I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too.
The front desk staff is not too great at English, but they're nice.
This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night.
Some light comes through the door from the hallway. You can thus also hear noise from there too.
The light above the sink didn't work. I didn't bother to try to have it fixed.
The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.
I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice.
The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet.
The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.
Alyson
Verified
6/10 Okay
Verified traveler
Jan 25, 2016
Liked: Staff & service
Disliked: Cleanliness
Für eine Nacht in Ordnung....
Auf der Durchreise nach Bangkok verbrachten wir eine Nacht in diesem Hotel und nutzten es als Ausgangspunkt zur Stadterkundung. Es liegt recht zentral und gut erreichbar, sowohl vom Hafen als auch Richtung Flughafen.
Die Sauberkeit des Zimmers ließ leider stark zu wünschen übrig (alte Pflaster im Waschbecken, dreckige Badvorleger, diverse Haare auf Boden und Waschbecken). Die Zimmerausstattung war einfach, aber für eine Nacht vollkommen ausreichend, Klimaanlage war vorhanden.
Das Personal war freundlich und hilfsbereit, englische Verständigung war gut möglich.
The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.
Natasha
Verified
6/10 Okay
Vanesa
Nov 21, 2015
Disliked: Property conditions & facilities
Se podía mejorar
El lugar está cerca de la estación.
El problema que aún teniendo una habitación con insonorización hay un bar karaoke cerca, hasta la 01:00 de la madrugad fue imposible dormir.
Parecía que estaban en la habitación de al lado.
La habitación es grande y cama cómoda.
Pero algo anticuado
Loud, barren rooms, rude staff, strange bed sheets, loose electrical cables. Surrounding area isn't the best; we didn't feel especially safe or welcome outside the hotel grounds. Not the usual Thai hospitality in this city, it seems. Not impressed with this hotel, will not return. If you're using it as a stop over before the islands, try somewhere else, or do yourself a favour and time your travel so you don't need to stop over here,
personnel ne parlant aucun mot d'anglais. Ils n'ont même pas été capables d'indiquer la bonne adresse (alors que nous leur avions communiquée) au taxi qui devait nous nous conduire a la plus grande compagnie de ferry de Thaïlande (lomprahah). Total, dans le stress, pour être sûrs de pouvoir prendre le bateau qui était réserve, nous avons du prendre un autre taxi a nos frais.
Pas de personnel de restauration ni au bar car en congés (un samedi !!!
Odeur d'égouts permanents dans la chambre.
Nous avions demande une chambre calme, nous nous sommes retrouves en face d'une boite de nuit ! Pas moyen de dormir.
Hôtel vieillissant à éviter! L'insonorisation est une catastrophe, les chambres sont abîmées et le personnel ne parle quasiment pas anglais.
Mais si vous vous rendez à l'hôtel depuis l'aéroport ou le port préférez, une fois arrivé dans le village, un tuk-tuk public qui circule juste à côté sur la rue principale. Les personnes qui vous accostent à la sortie du bus vous demande 25 fois le prix de la course classique!
Surathani est à éviter car il n'y a absolument rien à faire du tout!
For the price it was excellent,the room was very comfortable and and overall good value for money; the surrounding properties of the hotel look pretty run down,but it's a hotel for overnighting so not a problem.
I've stayed at this hotel twice before and thought it provided excellent value for money. Both times, I was put in a room on a high floor on the right front of the hotel (when looking at it from the main entrance side). However this time, I was put on the fourth floor above reception, and the sound from the karaoke bar next to the lobby was a problem, although not too loud to sleep. However, about ten-thirty a (new, I think) night club started up -- when I looked out the window I saw this place about 20 metres away from the hotel!). It was as if someone had the amp right in my room. Would I stay again? I still like the staff, the restaurant and the location. Maybe I'd give it one more try if I could guarantee a room where I was put before....but maybe not
HowardB
Verified
6/10 Okay
Dan J.
Mar 24, 2013
Liked: Cleanliness
adequate hotle
The desk staff were willing to assist - when or if they understood a quest. Unfortunatelym they had little to no understanding of the English language.
Dan J.
Verified
6/10 Okay
Hugh
Feb 8, 2013
Liked: Room comfort
Disliked: Staff & service
Probably the best in Suratthani....
.... but that's not saying much. If you can help it, don't stay the night in Suratthani - although it is perfectly fine in terms of being safe etc, it isn't kitted out for tourists/travelers NOR is it a nice example of a Thai town.. it is simply a place that people pass through. The hotel itself was perfectly adequate but the receptionist tried to flog us really over priced transfer packages, stating that there were no alternatives. After asking around we discovered several transfer alternatives to the one the receptionist was trying to flog us, which turn out to be twice as expensive as the deal we ended up getting. Always go with Lomprayah ferry and coach service, they are definitely the best.
Hugh
Verified
10/10 Excellent
Franciscus
Dec 22, 2012
Liked: Cleanliness, staff & service, room comfort
Fine.
All is fine. Quiet location, not far from center. Staff great and very friendly. Room clean but furniture misses paint here and there. Bed good and not hard. Breakfast is absolutely great, the best I had in Thailand. Take all you want, Thai or European. Around the corner great half-open-air partyplace. Good lifemusic. Better go there, you here the music in your room anyway (no problem). Internet works but they change the code everyday..Great hotel if you have to be in Surat. For a tourist Surat offers nothing.