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Quality Inn & Suites Suffolk West

2.5 star property

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Photo gallery for Quality Inn & Suites Suffolk West

Free daily continental breakfast
Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Breakfast included
$103
$89 nightly
$103 total
Total with taxes and fees
Dec 10 - Dec 11

Explore the area

View in a map
1503 Holland Rd, Suffolk, VA, 23434
  • Place, Planters Peanut Center
    ‪5 min drive‬
  • Place, Suffolk Center for Cultural Arts
    ‪5 min drive‬
  • Place, Suffolk Seaboard Station Railroad Museum
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Smoking

Room, 2 Queen Beds, Accessible, Smoking | Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Smoking

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Down comforters, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

Down comforters, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hilton Garden Inn Suffolk Riverfront
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 909 reviews
$95 nightly
The price is $110
Dec 16 - Dec 17
Total with taxes and fees
Hilton Garden Inn Suffolk Riverfront

About the neighborhood

Suffolk

Located in Suffolk, Quality Inn & Suites Suffolk West is in the business district, a 5-minute drive from Planters Peanut Center and 6 minutes from Suffolk Seaboard Station Railroad Museum. .This hotel is 30.8 mi (49.6 km) from Naval Station Norfolk and 26.5 mi (42.7 km) from Old Dominion University.

What's nearby

  • Planters Peanut Center - 5 min drive - 3.0 miles
  • Suffolk Center for Cultural Arts - 5 min drive - 3.1 miles
  • Suffolk Seaboard Station Railroad Museum - 5 min drive - 3.3 miles
  • Suffolk Visitor Center - 5 min drive - 3.5 miles
  • Obici Hospital - 7 min drive - 5.9 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 39 min drive

Restaurants

  • ‪Dunkin' - ‬9 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Baron's Pub - ‬5 min drive
  • ‪George's Steak House - ‬2 min drive
  • ‪Hardee's - ‬5 min walk

About this property

Quality Inn & Suites Suffolk West

Hotel in Suffolk with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Suffolk West offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and include desk chairs and dining tables. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Suffolk hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Hardwood flooring in room
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 30.00 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night (maximum USD 30.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Suffolk
Econo Lodge Suffolk
Econo Lodge Suffolk Hotel
Econo Lodge Suffolk
Quality Inn & Suites Hotel
Quality Inn & Suites Suffolk
Quality Inn & Suites Hotel Suffolk

Quality Inn & Suites Suffolk West Reviews

Reviews

5.8
Rating 10 - Excellent. 41 out of 175 reviews
Rating 8 - Good. 23 out of 175 reviews
Rating 6 - Okay. 31 out of 175 reviews
Rating 4 - Poor. 33 out of 175 reviews
Rating 2 - Terrible. 47 out of 175 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Letez

Stayed 1 night in Aug 2025

2/10 Terrible

Peggy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad Quality Inn

Worst Quality Inn we have ever stayed in Charged us $30 more for the third adult ?? Handicap room is Bar for the shower loose falling off the wall Dirty shower curtain Air conditioner had black mold in air flow vent Toilet seat was not a handicap seat And loose Bathroom door wouldn't close privacy issue Only good was the beds
Stayed 1 night in Aug 2025

2/10 Terrible

Tavion

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room did not look clean

The pillows were terrible and uncomfortable
Stayed 1 night in Aug 2025

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was awful

The day manager is hard to understand, and changed our reservation from 2 queen beds to a king, which was ok, but I don't know why. The room had a pile of dirt at the door. The bathroom shower was half cleaned, the corners of the room were dirty. The bedspread was stained all over it and had a large burn in it. The sheet also had burn mark in it. There was a couch that looked like something you'd find in a college dorm room and hadn't been cleaned ever. Breakfast was "managed" by the same person who check us in. The drink dispenser was empty, the waffle mix was empty after I used it. Only when told, did the person attend to anything. My husband ate a small sausage and egg biscuit, covered in ice. Later that day, he developed a rather intense stomach ache we believe came from that biscuit. Overall, our stay was hugely disappointed. The old saying is "you get what you pay for". At this hotel, we didn't even get that.
Stayed 1 night in Aug 2025

2/10 Terrible

Kelvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I want my money back

Stayed 2 nights in Aug 2025

10/10 Excellent

allen

Liked: Amenities, property conditions & facilities
Everything was nice in good location
Stayed 1 night in Aug 2025

2/10 Terrible

Camille

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Extremely dirty and smelly. The rooms don’t look like in the pictures. Stay away
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice breakfast
Stayed 1 night in Jul 2025

2/10 Terrible

Samantha Rae

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
It was fikthy and had bugs
Stayed 2 nights in Jul 2025

4/10 Poor

Frieda

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a Quality place.

Microwave did not work, room floor was very dirty, bathroom floor was worse. Coffee horrible, it was see through brown water.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Gnats in the room; drag sweep on the door allowed insects to crawl in and the floor was filthy.
Stayed 1 night in Jul 2025

4/10 Poor

Soty

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and mold on the ceiling
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

lannette, fairview

The smell in the hallway of food as if someone was cooking tacos and then when you get in the room, it was just the worst smell ever. It wasn’t fresh. It was not clean. It was not inviting. It was awful.
Stayed 1 night in Jul 2025

6/10 Okay

AIREEN

Stayed 1 night in Jul 2025

2/10 Terrible

Kylee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Diane

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
I liked that the cockroaches and other insects were not alive and crawling around the room. But I did not like that they were laying on the bathroom floor. I also didn’t like the pubic hairs that were in the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Business traveler
Liked: Cleanliness, amenities
Most rooms there are just ok Some are clean some are dirty My last visit was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff

The staff was awesome! The room was clean, just the bathroom door needed to be cleaned more or painted, there were shoe prints halfway up the door.
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities
Disgusting and dirty. Dead bugs all over the floor. Reeked of smoke. After looking at the room we didn’t even stay the night. Front desk refused to give our money back. Do not stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

6/10 Okay

Silvestre

Wasn
Stayed 1 night in Jun 2025