The Windsor Hotel by Hoco Hotels Collection

Property class: 2.5

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Photo gallery for The Windsor Hotel by Hoco Hotels Collection

A modern hotel lobby with a sofa, coffee table, and chandelier.
A modern elevator with a metallic finish, a glass door, and a small sign above it.
A modern living room with a sofa, armchairs, a coffee table, and artwork on the walls.
A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.
The Windsor Hotel facade with a classic brick exterior, large windows, and a prominent entrance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Bar
The current price is $114
$97 nightly
$114 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

Mini Suite

8.2 out of 10
Very good
(11 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

8.2 out of 10
Very good
(10 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(23 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 900 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.4 out of 10
Good
(16 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

About the neighborhood

Stratford

With a stay at The Windsor Hotel by Hoco Hotels Collection in Stratford (Stratford City Centre), you'll be steps from Stratford City Hall and Avon Theatre. .This hotel is 0.2 mi (0.3 km) from Studio Theatre and 0.3 mi (0.4 km) from Avon River.

What's nearby

  • Avon Theatre - 2 min walk - 0.1 miles
  • Studio Theatre - 2 min walk - 0.1 miles
  • Stratford City Hall - 2 min walk - 0.1 miles
  • Avon River - 3 min walk - 0.2 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Jobsite Brewing Co. - ‬14 min walk
  • ‪7-Eleven - ‬13 min walk
  • ‪Annie's seafood restaurant - ‬3 min drive
  • ‪Dairy Queen - ‬2 min drive

About this property

The Windsor Hotel by Hoco Hotels Collection

The Windsor Hotel by Hoco Hotels Collection offers 35 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At The Windsor Hotel by Hoco Hotels Collection, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Windsor Hotel by Hoco Hotels Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 25 for adults and CAD 10 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 187 out of 516 reviews
Rating 8 - Good. 163 out of 516 reviews
Rating 6 - Okay. 86 out of 516 reviews
Rating 4 - Poor. 61 out of 516 reviews
Rating 2 - Terrible. 19 out of 516 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes breakfast items were fresh and excellent customer service. Airconditioning were perfect too.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jeffrey

Friendly staff and clean room!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great you could walk to restaurants and even the Festival theater. The hotel was old, but I’ll refurbished. It was quiet and we had a very pleasant day.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was comfortable and quiet. Parking was a 5 min walk away which was fine because it was free! The hotel is every centrally located to great restaurants.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Incredibly friendly and accommodating staff!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, beds were very comfortable, and for the price, we felt we definitely got our moneys worth. It’s right in the heart of Stratford so an excellent location to explore. While the room was ‘cozy’, and the bathroom might be a challenge for some due to its small space, it had all that was needed for a great sleep. Would go back again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

connie

Liked: Cleanliness, staff & service, amenities
It was very beautiful old but modern Hotel. The room very clean. The bed was amazingly comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

chrystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, stay was good.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some construction
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
older property, potentially noisy, clean room, faucets should be run prior to guests, garbage in bathroom not emptied when room cleaned.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t figure out tv! Great location/friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, restaurant not yet working, builing older so heat from central unit in livingroom.. a bit noisey
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool old building. Elevator was broken and bathroom was teeny tiny, but overall a lovely place. Parking is very limited. Staff were very helpful.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Cody

Liked: Cleanliness, property conditions & facilities
Great location and solid room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only comment would be that the bathroom is extremely small. Comfy bed, good coffee in china cups, Roku tv. 4 out of 5 stars. Would like to try one of your larger rooms next time.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Jennifer

Disliked: Amenities
It was not clear when booking the hotel was under construction and the rooms were not complete
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reeka of tradition and old time comforts. But the bed was modern superfoam. Many like this, I detest timing a mattress. I didn't ask, maybe there's a choice of mattress types... I doubt it Other than that, aside from the small nature of everything, and tight turns and corners...it's a very good hotel..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, lovely vintage hotel.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

IRA SUE

Liked: Cleanliness, amenities, property conditions & facilities
Great cozy room !!! The front desk staff were friendly and helpful
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2026