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The Windsor Hotel by Hoco Hotels Collection

2.5 star property

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Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Reception
Elevator
Mini Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi
Mini Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Bar
The current price is $125
$106 nightly
$125 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Avon River
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

View all photos for Mini Suite

Mini Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Mini Suite

8.2 out of 10
Very good
(11 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

7.8 out of 10
Good
(11 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(9 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(20 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for King Suite

King Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Apartment

Signature Apartment | Living area | 40-inch TV with digital channels, Netflix, Hulu

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 900 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(12 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Mini Suite

Mini Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

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Best Western Plus The Arden Park Hotel
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  • Pool
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  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,142 reviews
$204 nightly
The price is $240
Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Stratford

When you stay at The Windsor Hotel by Hoco Hotels Collection in Stratford, you'll be in a shopping district, just steps from Stratford City Hall and Avon Theatre. .This hotel is 0.2 mi (0.3 km) from Studio Theatre and 0.3 mi (0.4 km) from Avon River.

What's nearby

  • Avon Theatre - 2 min walk - 0.1 miles
  • Studio Theatre - 2 min walk - 0.1 miles
  • Stratford City Hall - 2 min walk - 0.1 miles
  • Avon River - 3 min walk - 0.2 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Black Swan Brewing Company - ‬3 min walk
  • ‪Bentley's - ‬4 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk
  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Balzac's Coffee - ‬3 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

The Windsor Hotel by Hoco Hotels Collection offers 35 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At The Windsor Hotel by Hoco Hotels Collection, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Windsor Hotel by Hoco Hotels Collection has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 25 for adults and CAD 10 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 162 out of 457 reviews
Rating 8 - Good. 150 out of 457 reviews
Rating 6 - Okay. 75 out of 457 reviews
Rating 4 - Poor. 53 out of 457 reviews
Rating 2 - Terrible. 17 out of 457 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Incredibly friendly and accommodating staff!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

connie

Liked: Cleanliness, staff & service, amenities
It was very beautiful old but modern Hotel. The room very clean. The bed was amazingly comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t figure out tv! Great location/friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

chrystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, stay was good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool old building. Elevator was broken and bathroom was teeny tiny, but overall a lovely place. Parking is very limited. Staff were very helpful.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only comment would be that the bathroom is extremely small. Comfy bed, good coffee in china cups, Roku tv. 4 out of 5 stars. Would like to try one of your larger rooms next time.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cody

Liked: Cleanliness, property conditions & facilities
Great location and solid room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

IRA SUE

Liked: Cleanliness, amenities, property conditions & facilities
Great cozy room !!! The front desk staff were friendly and helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Weiwei

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Raymond

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not ready to open to the public yet. The soap and lotion has been sitting there for years. It was moldy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ruby uyen

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ivy

Liked: Cleanliness
Pretty average but great location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, lovely vintage hotel.
Stayed 1 night in May 2025
Verified

8/10 Good

GREGORY

Liked: Cleanliness
Staff was good! Room was good! Elevator was broken... Internet TV...no cable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
The check in was easy. Room was small but clean and quiet. It is an older building but everything in stratford is dated. It was close to everything. I woukd stay there again
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
We stayed in the 3 bedroom apt and it was perfect. The space could use some updating but it was very spacious! The staff were super friendly and you couldn't ask for a better location!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Cute room that was very conveniently located to the Avon Theatre and restaurants. Clean and nice staff. Also thoroughly enjoyed the espresso machine and wine glasses available in the room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Staff was nice. Room could use some upgrading but it was clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
This hotel was ok, the room was very small and dated , but it was clean and served the purpose for a one night stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Poriya

Liked: Cleanliness, property conditions & facilities
It was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice easy walkable lication
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in with extended family and friends with room to play cards - have a meal - and in general a glass on wine and talk !
Stayed 1 night in Jul 2025

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