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The Crown Hotel

Property class: 2

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Photo gallery for The Crown Hotel

A reception area with a counter, a clock, and a staircase leading to a balcony.
A historic building with a prominent sign for 'The Crown Hotel'.
A hotel room with two single beds, a large bed, a bathroom with a mirror, and a striped wall.
A hotel room with two beds, each with a red and black striped bedspread, white pillows, and white towels. There is a framed picture on the wall and a window with curtains.
A hallway with framed pictures on the walls, a door on the left, and a sign above a door on the right.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is $41
$34 nightly
$41 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
545 King Street, 545 King Street, Stoke-on-Trent, England, ST3 1HD
  • Place, Gladstone Pottery Museum
    ‪9 min walk‬
  • Place, St Giles Church
    ‪4 min drive‬
  • Place, Parkhall Country Park
    ‪5 min drive‬

Room options

View all photos for Double Room

A neatly made bed with white linens and two rolled towels placed on it.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with two single beds, a large bed, a bathroom with a mirror, and a striped wall.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two single beds, a large bed, a bathroom with a mirror, and a striped wall.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Double Room

  • 75 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Parking included
  • Free WiFi
  • Restaurant
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The price is $54
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Total with taxes and fees
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About the neighborhood

Stoke-on-Trent

A stay at The Crown Hotel places you in the heart of Stoke-on-Trent, within a 5-minute drive of Gladstone Pottery Museum and St Giles Church. .This hotel is 12.3 mi (19.7 km) from Alton Towers and 14.5 mi (23.3 km) from Peak District National Park.

What's nearby

  • Gladstone Pottery Museum - 9 min walk - 0.5 miles
  • St Giles Church - 4 min drive - 1.1 miles
  • Awesome Walls, Stoke on Trent - 4 min drive - 1.5 miles
  • Parkhall Country Park - 5 min drive - 1.3 miles
  • Alton Towers - 34 min drive - 15.6 miles

Getting around

  • Longton Station - 1 min walk
  • Manchester Airport (MAN) - 52 min drive

Restaurants

  • ‪The Coffee House - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪The John Marston - ‬16 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

The Crown Hotel

The Crown Hotel offers 45 accommodations with coffee/tea makers. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers. This Stoke-on-Trent hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

The Crown Hotel Hotel
The Crown Hotel Stoke-on-Trent
The Crown Hotel Hotel Stoke-on-Trent

The Crown Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 12 out of 84 reviews
Rating 8 - Good. 12 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 10 out of 84 reviews
Rating 2 - Terrible. 38 out of 84 reviews

4.6/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic and clean
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Untidy room hotel it self could do with a good clean car park very Untidy won't be using this hotel again
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful room Whole place had a bad smell
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs..drug addicts use the hotel car park. The room was dirty and disgusting..looked like blood stains on the curtains. 4 different carpets on the floor and the bathroom was in a very poor condition. Mattress and pillows old and uncomfortable. We checked after less than an hour as it was totally unsafe.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faulty electric sockets. Cramped room with bed against wall, bathroom with barely enough room to use toilet. No bar or breakfast room. Guests smoking weed outside front door. Parking is on an unmaintained area at rear of hotel. Cheap but won’t stay again.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness
Or recommend
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Could do with some refurbishment
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
cheap hotel and the only good thing about it is the price
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Perfect setting to film a murder documentary.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Awful scruffy hotel
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How this hotel is even allowed on this website is beyond me. The staff even said 'this isn't a nice place to stay' when I arrived, the condition of the room was disgusting, there was faeces in the toilet, toilet roll stuck to the ahoer chrtain, thick dust and splats and marks on every wall and surface. Safe to say i did mot complete my stay there, when I say stay away I mean STAY AWAY.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great staff and room was cosy with a large bathing area. Nice sized parking area jusf behind, although that's relatively dependent on how "decently " others chhose to park. The bedroom door had an adequate lock, the door itself felt "flimsy"... so even though the bed was really comforrable, i didn't sleep like so well asdoor lets sijnd in too wasily bre
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

As an experience it sure is something.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Staff & service
It was very bad .the whole hotel have bad smile.The hotel is very bad
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a good budget choice. I think many people have very high unreasonable expectations these days. It was fine for me.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Definetly didn’t look as good as the pics. Took 20 minutes to run a bath. Had to keep the window open as it was boiling in the hotel. Where ever you moved you had creaking floorboards. Worst mattress we’ve ever slept on. No support whatsoever. Walls looked like either discovered or damp patches. No toiletries for bathroom except toilet roll. Regular clientele of the hotel look like it’s gets used as a doss house. Folk near the entrance drinking alcohol and smoking certain substances. Won’t be returning. Paid less for decent hotels with no problems and all the extras.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Booked 2 rooms and when we got there got told only one was booked beds were shot springs gone overall just didnt enjoy the stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We felt that the hotel offered very good value for money for a short few hour stay on route to our destination. It is true to say the hotel was full of charcter and one could easily imagine how beautiful it was in its heyday.... however time has clearly taken its toll. It seemed to have a variety of characters staying there..... Certainly one may feel vulnerable in the sirrounding area.... but the car park was close and included in the cost of the room. We have no complaints whatsoever. EXCELLENT VALUE FOR MONEY
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly one of the worst hotel experiences I've had. The place looks neglected from the moment you arrive, the parking area was full of rubbish and broken items and generally felt unsafe. Inside things didn't improve. The room had clearly not been properly cleaned or updated in years. the ventilation fan was covered in dust and grime, and the walls had marks and stains all over them. Everything felt worn out and it generally made the room feel unhygienic and uncomfortable to stay in. I definitely would not recommend staying here unless you have no other choice. we booked for two nights and left after one.
Car Park
Ventilation fan
Bed base
Headboard
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not clean.Door lock was unsafe. I don't want Expedia to offer this hotel to their customers.
Stayed 1 night in May 2025