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DoubleTree by Hilton Stoke on Trent

Property class: 4

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

An indoor swimming pool with tiled walls, a tiled floor, and a glass door leading to a changing room.
A spacious lobby with patterned chairs, a piano, and a glass entrance to a hallway.
A modern dining area with booths, tables, and chairs, featuring a mix of wood and fabric materials.
A bar area with multiple taps, shelves of bottles, and glasses.
A hotel exterior with a brick facade, outdoor seating area, and a DoubleTree sign.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
The current price is $101
$84 nightly
$101 total
Total with taxes and fees
Oct 18 - Oct 19

Explore the area

View in a map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Place, Waterworld
    ‪2 min walk‬
  • Place, The Potteries Museum and Art Gallery
    ‪18 min walk‬
  • Place, Regent Theatre
    ‪4 min drive‬
  • Airport, Manchester (MAN)
    ‪61 min drive‬

Room options

King Room-Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room With Sofa Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room With Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a round mirror, and a TV.

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, a round mirror, and a window with curtains.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

A hotel room with a sofa bed, a small table, a lamp, and a window with curtains.

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a small table, a lamp, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A living room with a flat-screen TV, a lamp, and three framed pictures on the wall.

Junior Suite, 1 King Bed

  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a TV, a desk with a chair, a small table, and a sofa.

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a dining table with a chair, a lamp, and a window with curtains.

Deluxe Room, 1 Queen Bed with Sofa bed

  • 100 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a window with curtains, and wall-mounted artwork.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(79 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

A modern restaurant with a central seating area, multiple dining tables, and a variety of chairs.
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 798 reviews
$75 nightly
The price is $90
Oct 4 - Oct 5
Total with taxes and fees
Hilton Garden Inn Stoke on Trent

About the neighborhood

Stoke-on-Trent

With a stay at DoubleTree by Hilton Stoke on Trent in Stoke-on-Trent, you'll be within a 10-minute drive of Trentham Gardens and Waterworld. .This hotel is 14 mi (22.5 km) from Peak District National Park and 0.8 mi (1.3 km) from Mitchell Arts Centre.

What's nearby

  • Waterworld - 2 min walk - 0.1 miles
  • The Potteries Museum and Art Gallery - 18 min walk - 1.0 mile
  • Regent Theatre - 4 min drive - 0.9 miles
  • Victoria Hall - 4 min drive - 1.1 miles
  • Staffordshire University - 6 min drive - 1.9 miles

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪The Holy Inadequate - ‬15 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Hanley Brewers Fayre - ‬9 min walk

About this property

DoubleTree by Hilton Stoke on Trent

DoubleTree by Hilton Stoke on Trent offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, Swedish massages, body wraps, and body scrubs.
Stay in one of 147 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Stoke-on-Trent? This hotel has 129805 square feet (12059 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Stoke on Trent has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (129,805 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1768
  • Comprehensive food waste policy
  • Edwardian architecture
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault hotel woll definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the team were very welcoming and we received a lovely warm cookie. Throughout our stay the staff were friendly and helpful and the breakfast was good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, good option of facilities on site. Even when busy with weddings the hotel was well maintained.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
All round great.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, nice hotel same about the clientele.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, room was very comfortable and as a coeliac I requested a gluten free breakfast not from the buffet, as never trust buffet tongs when there are gluten containing items about… Tiff was fantastic and incredibly knowledgable, putting me at ease and confident about the food I received. Only stayed in passing to break a long journey but if ever in the area again then its definitely on my list of places to stay again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. We really enjoyed our short stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff. Great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Olayinka Monsurat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and do listen
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Darran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very welcoming and bubbly - gave us warm cookies!!! Room was clean and spacious. Breakfast was good and topped up regularly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good facilities, nice atmosphere.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Umair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleases with the staff member Anca or Acna, sorry if I spelt wrong, She reminds me of my past when I was duty manager and go extra miles for the guests. She was really helpful and have excellent customer services skills. if I want to go there the first reason would be staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent professional staff and all helpful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
You have to go looking for staff, reception desk and bar, all good when you find them. More light in the rooms is needed, controlled by the main switch, over the dresser and the main floor area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Lovely big hotel room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Spotless and very friendly staff
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities
Terrible stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Shame about the wedding party. They were very loud but that can’t be helped. Otherwise the bed was awesome and staff were really nice
Stayed 3 nights in May 2026
Verified review

6/10 Okay

liam

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel was nice bed was really hard so i did not sleep breakfast was really nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic all round
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, hotel was well presented and comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, clean, quiet and comfortable. Breakfast was lovely and had a very good variety.
Stayed 1 night in Jan 2026