This listing is for a place at the Ridge. We have stayed there before. It’s a timeshare. But the owner tried to send us to a downtown Reno rental, and when I commented that this is not what I rented, we were informed the morning of that we were going to be sent to another (3rd) place. So, basically this owner isn’t really an owner of what you see listed here. I wasn’t offered any discount or any other form of compensation for being sent across town at the last minute and having to scramble to change other vacation plans that we made around the original location I thought we were staying at.
I had to call the owner hours before our departure and being afraid that our vacation would be ruined, and that this owner might cancel our whole reservation, I accepted the change in location understanding I’d receive some type of accommodation/discount.
I called VRBO and they confirmed that listing a property not actually in an owner’s possession is misrepresentation and against their policy and they suggested I contact the owner again.
I was reluctant to do this during our vacation for fear of retribution but did anyway. The owner replied and said they had offered to refund my money (which they did not) and said they wouldn’t be refunding me anything, nor would they be renting to me again.
Don’t worry, I wouldn’t rent from them again either.
I contacted VRBO again and asked them to communicate w/ the owner. A discount is the least they could do. No word back.