My expectations were low. We were in town only for one night and just needed a place to store our luggage, shower, sleep, and be out the door first thing in the morning. When we arrived, the receptionist was friendly, but there was a line of people, and she was by herself. Once we finally got our room keys and headed toward our room, we realized the whole building reeked of smoke. Maybe I missed something, but I thought this was a non-smoking hotel. Once we got inside the room, I saw that plastic bags had been taped over the smoke detectors.
There were stains on the carpets and on the couch. The remote for the TV was sticky. The bathroom was dingy, and it appeared that while the shampoo and conditioner and soap had been replaced, not much more than a wipe down was done since the previous person stayed in the room.
Even with my no-frills low expectations, I was left disappointed. I just wanted to clean place to lay my head for the night and this was not it.