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Premier Inn Southampton City Centre - West Quay

Property class: 3

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Photo gallery for Premier Inn Southampton City Centre - West Quay

Room
Room amenity
A modern restaurant with round tables, colorful chairs, and pendant lighting.
A bar area with a counter, stools, and shelves of bottles.
A modern hotel building with a prominent Premier Inn sign, multiple floors, and a parking area visible.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
The current price is $72
$60 nightly
$72 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
Harbour Parade, Southampton, England, SO15 1BA
  • Place, WestQuay Shopping Centre
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪4 min walk‬
  • Place, Tudor House and Garden
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

8.2 out of 10
Very good
(19 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Room

Family Quadruple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room

Room

Family Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Accessible Bathtub

Room

Standard Double Room, Accessible Bathtub

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Room

Superior Double Room

8.2 out of 10
Very good
(24 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, Roll-in Shower

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Roll-in Shower

Room

Superior Double Room, Roll-in Shower

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is $78
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Southampton

With a stay at Premier Inn Southampton City Centre - West Quay in Southampton (Southampton City Centre), you'll be a short 4-minute walk from WestQuay Shopping Centre and within 4 minutes by car from Southampton Cruise Terminal. .This hotel is 5.9 mi (9.6 km) from New Forest National Park and 9.2 mi (14.8 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • The Quays - 1 min walk - 0.1 miles
  • WestQuay Shopping Centre - 3 min walk - 0.2 miles
  • Old City Walls - 3 min walk - 0.2 miles
  • Mayflower Park - 4 min walk - 0.3 miles
  • Tudor House and Garden - 5 min walk - 0.3 miles

Getting around

  • Southampton Central Station - 12 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪PizzaExpress - ‬8 min walk
  • ‪wagamama - ‬8 min walk
  • ‪Bill's Restaurant - ‬3 min walk
  • ‪Cosmo - ‬2 min walk

About this property

Premier Inn Southampton City Centre - West Quay

Premier Inn Southampton City Centre - West Quay offers 155 accommodations. Housekeeping is provided on request.
Make yourself at home in one of the 155 guestrooms.
This smoke-free hotel was built in 2011.
Enjoy a satisfying meal at Thyme serving guests of Premier Inn Southampton City Centre - West Quay. Buffet breakfasts are available for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge.
Thyme - This restaurant specializes in international cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 11.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.99 per person
  • Nearby parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Premier Inn Southampton City Centre - West Quay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 138 out of 287 reviews
Rating 8 - Good. 92 out of 287 reviews
Rating 6 - Okay. 41 out of 287 reviews
Rating 4 - Poor. 8 out of 287 reviews
Rating 2 - Terrible. 8 out of 287 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, rooms were good, no complaints, would definitely stay here again. Also good location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay with a family before a flight out of Heathrow. My kids enjoyed the pool (£5 fee per person) and the room was comfortable for all of us.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and helpful. The location was perfect for walking to the tourist sites and to the shopping center.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, nice hotel, good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very convenient
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good, location is great close to shopping center and bus station
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spotlessly clean, spacious and very comfortable. The hotel is in a great location near restaurants, bars, shopping and the Port.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean budget hotel near cruise terminal.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, helpful staff and a good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean wonderful staff spacious rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay pre or post cruise. Walking distance to the cruise port. The beds and bedding are super comfortable. Across the road from West Quay shopping centre which is convenient for shopping, cafes etc.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to the cruise port to walk in 20 minutes. Breakfast was good. Would recommend this as a pre-cruise stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful and friendly staff,breakfast good quality.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot to explore city and return for good evening and meal'
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reach from the port, mall right across the street with lots of restaurant choices.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to order food at the hotel restaurant and there are restaurants at the mall across the street. The location is very convenient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Clean,decent restaurant for a mid le el hotel.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and coveniently located
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Central Train Station and beside the mall. Room was very clean and comfortable. Staff were friendly and helpful. A quick taxi to the cruise ship pier. Highly recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was going out on a cruise (NCL) and wanted to be as close to the port and in an area full of things to do, so I found this great hotel with a bar/restaurant on the street level. Perfect launching pad for your Southhampton vacations. Leila & Ernest
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We got in late and unfortunately there was really no option for getting food anywhere nearby, despite website making it sound as though there was food available. Staff was friendly. Room was comfortable.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. Near to the cruise port
Stayed 2 nights in May 2026