The breakfast if you could even call it that was underwhelming. It consisted of only oatmeal and muffins, and the coffee was weak and watered down. The beds were uncomfortable, and the carpet was torn up in spots, which was a problem since I kept stepping on the exposed tack strips meant to hold it down. We also ran into a couple of issues with water pressure on our floor, though to their credit, staff got it resolved quickly. That said, the customer service was excellent for the most part, and that goes a long way.