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The Downtown Hotel

Star Rating
2.5 out of 5



3.2 / 5
137 reviews


  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Business Services


What's nearby

  • Popular Location
    Soufriere Volcano
    6 min drive
  • Popular Location
    Sulphur Springs
    6 min drive
  • Popular Location
    Petit Piton
    6 min drive
  • Airport
    Vieux Fort (UVF-Hewanorra Intl.)
    44 min drive

Choose dates to view prices

Book online or call:

  • Deluxe Room, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Double Bed OR 1 King Bed
    More details
  • Sea/Piton View

    Room Amenities

    • Sea view
    • Sleeps 4
    • 1 Double Bed OR 1 King Bed
    More details
  • Royal Suite

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed OR 1 King Bed
    More details
  • Family Suite

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Double Bed OR 1 King Bed
    More details
  • Suite (Soufriere)

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More details

About this area


The Downtown Hotel is located on the waterfront and in a walkable area with good shopping. The area's natural beauty can be seen at Anse Chastanet Beach and Soufriere Volcano. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Anse Chastanet Beach - 6 min drive
  • Popular Location
    Soufriere Volcano - 6 min drive
  • Popular Location
    Sulphur Springs - 6 min drive
  • Popular Location
    Petit Piton - 6 min drive
  • Popular Location
    Tet Paul Nature Trail - 7 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 44 min drive

About this property

The Downtown Hotel

This smoke-free hotel features a business center, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. All 18 individually furnished rooms feature free WiFi and room service. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like microwaves and coffee makers.



Check-in between 2 PM - midnight
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM.
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.


Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • No pets or service animals allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Downtown Hotel Soufriere
  • Downtown Soufriere
  • Downtown Hotel Soufrière
  • The Downtown Hotel St. Lucia/Soufriere
  • The Downtown Hotel Hotel
  • The Downtown Hotel Soufriere
  • The Downtown Hotel Hotel Soufriere

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Room service available

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave


  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French

Business services

  • Business center


  • Terrace


  • Smoke-free property

Room amenities


  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds


  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination


  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave

Outdoor space

  • Furnished balcony or patio


  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Nearby things to do


  • Beach access

Guest rating

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


This traveler didn’t leave comments with their review
Stayed 2 nights in May 2019

5/5 Excellent

Incredible location for a fraction of the price of the resorts in the area. If you want to experience Soufriere without getting a taxi every time you want to go anywhere, this is the place to be!

Stayed 5 nights in Mar 2019

4/5 Good

Downtown location. Close to water taxis. Several restaurants. Great for immersion in St Lucia culture. Grocery store nearby. View rooms (8) see the Petit Piton and Caribbean Sea to the west. Great sunsets.

Stayed 5 nights in Jan 2019


It’s very quiet but the floor in the room should be cleaned better. Too much steps to carry heavy suitcase up and down I had an injury going up and down stairs was difficult

Stayed 3 nights in Sep 2018

4/5 Good

good value for money hotel

If you want an authentic experience of st Lucia stay at the Downtown Hotel. We got the holiday at a good price which made it affordable to stay in st Lucia. The hotel is at the top of the shopping centre In the small town of soufriere. The room we stayed in was overlooking the town and was spacious and clean. If you pay a bit more you can get a room with a sea view overlooking the harbour which is a quieter. The hotel is a budget hotel but the rooms have excellent air conditioning, hot water, cable tv,a fridge and microwave. For eating we went to The Dream Bar just down the road and Fedo's which is a longer walk both being excellent for local food at good prices. The Sulpher springs and Diamond falls are not far. There are two larger supermarkets, banks and local bakeries . There are plenty of people offering boat trips and other tours around the island. Like everywhere make sure you get the right price.

Pros: Good value for money, clean spacious room ,with modern air conditioning system.

Cons: There is no lift so would be difficult if you have mobility issues. Also bath is high but only a problem if you have mobility issues

Location: see previous statement

Stayed 10 nights in Aug 2018

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