Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video - submitted by Scottsdale Travel Chick
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
On the beach, white sand, free beach cabanas, sun loungers
Premium bedding, down comforters, pillowtop beds, free minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
$506
$415 nightly
$506 total
Total with taxes and fees
Apr 1 - Apr 2

Explore the area

View in a map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Junior Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(82 reviews)
  • Garden view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

8.8 out of 10
Excellent
(6 reviews)
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(60 reviews)
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Accessible, Garden View

  • Garden view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds (Swim-Up)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Swim-Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Walk-Out)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

With a stay at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive , you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. .This all-inclusive property is 0.1 mi (0.2 km) from Mamitas Beach and 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Euro Grill - ‬3 min walk

About this property

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private hot tubs and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6781 square feet (630 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1409 out of 2052 reviews
Rating 8 - Good. 352 out of 2052 reviews
Rating 6 - Okay. 157 out of 2052 reviews
Rating 4 - Poor. 75 out of 2052 reviews
Rating 2 - Terrible. 59 out of 2052 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
AMAZING STAY! Will definitely be back
Stayed 4 nights in Jan 2026

10/10 Excellent

Beth Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amazing food and loved the activities at night!
Stayed 4 nights in Dec 2025

10/10 Excellent

igor

Stayed 5 nights in Nov 2025

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly if you pool part ambiance this is your resort. Food is great special Asiana restaurant. The night shows are really good. Beaches were ok no shade for beach chairs only cabinas has shade. A little bit of seaweed but lots of workers cleaning up in the morning.
Stayed 7 nights in Nov 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable pool. Friendly staff.
Stayed 5 nights in Nov 2025

8/10 Good

Anita

Stayed 5 nights in Nov 2025

10/10 Excellent

Itay

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Nov 2025

8/10 Good

Komal

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Erik, general manager, visible engagement with guests and staff to ensure a great vacation experience, special thanks for making 80th b'day dinner for our mom a success. Manuel, new food service manager, jumped in to ensure the menu for birthday dinner was exceptional. Never got the Chef's name at Asiana but he deserves a special call out for the execution of the birthday menu as well as all the wait staff at Asiana, don't remember all their names but we ate there three times and the service was exceptional. Other staff, Arbey at the main lobby bar, exceptional service and attention to detail, Rigoberto (I think) at Tequileria, same, outstanding service on the lower patio around Tequileria. the hostess at Dolma (can't believe I forget her name) Exceptional customer service and patience accommodating our large group (Twice). Andy at Casona and the other waiter from the second night, outstanding service! On the whole all the staff at the resort are excellent (the carts outside our door starting at 5:30am were a bit loud for this light sleeper, but not sure what can be done about that). From the bellmen at arrival and departure to the folks in the gym to the wait staff and bartenders around the resort, great customer service. Front Desk staff could use some work, housekeeping as well...
Stayed 8 nights in Nov 2025

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 4 nights in Nov 2025

6/10 Okay

Crystal

Traveled with partner
Liked: Cleanliness
The pool space is wasted by all the cabanas! You can’t get a lounge chair unless you towel/belongings save by 8:30am. The food was mediocre at best. Room was nice. Beach space is not good.
All those pool loungers are cabana reservation only.  They will move you out of them unless you paid for cabana
Stayed 7 nights in Nov 2025

10/10 Excellent

Jaime

Yes very clen and co fort
Stayed 7 nights in Nov 2025

10/10 Excellent

Pia, NORTHRIDGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean and super spacious. The amenities great, and great restaurants, 6 plus a coffee shop. Plenty of bars throughout the resorts. The grounds are beautiful and well kept. The BEST part of our experience was the staff that took care of us. No matter who we dealt with or encountered (as we walked by), service and making the guests feel special was their number 1 priority. The hospitality was outstanding, and everyone made us feel valued. There are a few people that were even more amazing, and went even above and beyond: Yadinia at the reception, when we first arrived. She had a huge smile when she welcomed us, and was eager to make us feel comfortable. Alejandro by the pool, kept the drinks coming, and continued to make sure that we wanted for nothing while we were by the pool. Paul at the reception when we checked out, friendly and courteous. The lady who cleaned our room every day, the room was always spotless and perfect. The Bell persons, always greeted us with the biggest smile. What made this a memorable experience wasn’t so much the place, but the people at the Hotel.
The view from the beach at Hyatt Viva.
Stayed 4 nights in Nov 2025

10/10 Excellent

Claranie

Stayed 3 nights in Nov 2025

10/10 Excellent

Navdeep Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice stay. General manager Eric make sure we feel special through out our honeymoon stay
Stayed 5 nights in Nov 2025

10/10 Excellent

FNU Gagandeep

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 5 nights in Nov 2025

10/10 Excellent

Mojdeh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was good.
Stayed 15 nights in Nov 2025

10/10 Excellent

Ram

Clean room and a
Stayed 6 nights in Nov 2025

10/10 Excellent

TRUNG

Liked: Cleanliness, amenities
Need better food
Stayed 4 nights in Nov 2025

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t express enough how this resort looked after our needs. Incredible
Stayed 7 nights in Nov 2025

10/10 Excellent

Logan Tate

Stayed 7 nights in Nov 2025

10/10 Excellent

Karynna Perez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing and the food was great
Stayed 6 nights in Nov 2025

6/10 Okay

Huda

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
What we loved: -the area around the resort, everything was within walking distance and so many shops and things to do - the aroma cafe, the coffee and staff were great and had great hours 6am-11pm -Mexican restaurant- we discovered it on our last few days but we loved the food and kept coming back What we hated: - The location of our room, it was too close to the main lobby where loud music and people being loud until late hours of the night when we are trying to sleep - the jacuzzi in our room was nasty, it was dirty and when we filled it up we saw dirt rise to the surface - the hotel kept calling our room which got annoying when we were trying to relax - the cleaning lady just walked in on us, i was practically naked. She knocked once and before we could answer the door flung open. Next day she came again before we were fully awake, we had to send her away and tell her to come back later
Stayed 4 nights in Nov 2025

6/10 Okay

Gary Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good time but won't be back. All inclusive is not all inclusive. Pool is surrounded by empty Cabanas that are $150-$200 per day. All the lounge chairs behind the Cabanas are taken by people putting towels down on them for the entire day...Classic low class move. Beach is tiny and you can't go in the water because of jagged rocks
Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was second to none and we loved the property so clean. We stayed for 11days and loved everything about this place we are definitely going back.
Stayed 10 nights in Nov 2025

10/10 Excellent

YIRAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, Activities especially water volleyball I like the most.
Stayed 6 nights in Nov 2025