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Sandos Playacar All Inclusive

4.0 star property

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Photo gallery for Sandos Playacar All Inclusive

Aerial view
Property video
On the beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Family dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi
The current price is $285
$233 nightly
$285 total
Total with taxes and fees
Jun 11 - Jun 12

Explore the area

View in a map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Beach
    ‪3 min walk‬
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪9 min walk‬
  • Place, Playacar Golf Club
    ‪3 min drive‬

Room options

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | 42-inch flat-screen TV with satellite channels

Jr Suite Hacienda

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Riviera Family King Junior Suite

8.0 out of 10
Very good
(57 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed
  • Free WiFi

View all photos for Riviera Family Queen Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior Suite

8.2 out of 10
Very good
(98 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | Free minibar, in-room safe, desk, laptop workspace

Select Ocean Front Adults only

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Select Superior Adults Only

Free minibar, in-room safe, desk, laptop workspace

Select Superior Adults Only

7.2 out of 10
Good
(42 reviews)
  • Garden view
  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free WiFi

View all photos for Platinum King Junior Suite

Platinum King Junior Suite | View from room

Platinum King Junior Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Junior Suite Ocean Front

Platinum King Junior Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Platinum King Junior Suite Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Master Suite

Free minibar, in-room safe, desk, laptop workspace

Platinum King Master Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Platinum King Master Suite Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

Similar properties

Aerial view
Sandos Caracol Nature Resort & Water Park All Inclusive
Corasol
  • Pool
  • Hot tub
  • All inclusive
  • Spa
3.6 out of 5, Good, 1,431 reviews
$251 nightly
The price is $307
Jun 7 - Jun 8
Total with taxes and fees
Sandos Caracol Nature Resort & Water Park All Inclusive

About the neighborhood

Playa del Carmen

With a stay at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be a 5-minute drive from Playacar Golf Club and 6 minutes from Xaman Ha Aviary. .This all-inclusive property is 2.2 mi (3.5 km) from Quinta Avenida and 2.2 mi (3.6 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Beach - 3 min walk - 0.2 miles
  • Piste Cyclable sur Paseo Xaman-Ha - 9 min walk - 0.5 miles
  • Mahi Golf Course - 19 min walk - 1.0 mile
  • Playacar Golf Club - 3 min drive - 1.1 miles
  • Mayan Ruins of Playacar - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪rosa roja - ‬10 min walk
  • ‪Viva Wyndham Maya - ‬14 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬3 min walk
  • ‪Cupcake Cafe - ‬1 min walk
  • ‪Turquesa - ‬16 min walk

About this property

Sandos Playacar All Inclusive

Sandos Playacar All Inclusive offers 819 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Complimentary bicycles and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 819 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Sandos Playacar All Inclusive has 9 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Pickleball
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Sandos Playacar All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 557 out of 1385 reviews
Rating 8 - Good. 347 out of 1385 reviews
Rating 6 - Okay. 225 out of 1385 reviews
Rating 4 - Poor. 132 out of 1385 reviews
Rating 2 - Terrible. 124 out of 1385 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Justin

Really excellent resort overall.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

LaVaun

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean rooms, beautiful pools.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Micah B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay definitely going back!
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the amenities- pools, bars, waterparks for the kids, the food was delicious!!! Staff were very friendly as well.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and helpful, rooms were very clean
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Nosrat

The resort was great. We were part of a large party g
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff were amazing. The Expedia guest service team was great and made sure we got everything we needed.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

UMUT

Liked: Cleanliness, amenities, property conditions & facilities
Beach, food and everything was great
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Theodor Putnam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience and the Expedia representatives were the most helpful we have encountered. Help us navigate trips off resort, book dining and even brought a cake and set up a time to bring to dinner to surprise our mother. Would highly recommend.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

David James

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms,staff was great. Our personal Expedia guest services went above and beyond. Stage shows were very good. Food was good. The layout was ok but the grounds were beautiful
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here at Sandos. Everything we needed was right on the resort property, so we did not have to leave at all during our stay. Our family enjoyed snorkeling, parasailing, and having our photos taken right on the property beach. We did wake up to cold water one morning but that was fixed in a timely manner.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Jun

Liked: Cleanliness, amenities, property conditions & facilities
Great responsive staff. Decent sit down restaurants. Clean spacious rooms in the Haciendas. Amenities like hot tub and backyard pool added convenience for family with kids.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Louise

Liked: Property conditions & facilities
Grounds are beautiful and staff friendly.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Steven Charles

Liked: Cleanliness, property conditions & facilities
The resort had absolutely the best helpful and courteous staff for a large well run resort. Zyanya, Mar, Melisa, and especially Maria, were stand out rock stars in making our guest experience top notch. They went above and beyond to help us have the best possible vacation.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Jason c

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Service is great. Food is excellent. Our room was clean and and the grounds were kept up very nice. Everyone is very friendly and courteous. Beach is great. Love the place. Will stay again:)
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and comfortable. Cleanliness was good. Ventilation system was loud.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rochelle Janee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food has increased in quality since last stay.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

john

expedia staff were amazing , best service provider we have had in 15 yrs , milia , ma
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

David Cochrane Crowley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and our stay was made even better with our Expedia concierge staff who were available via WhatsApp! I want to give a special shout out to Melisa, Zyanya, Mar, and Maria for making our experience more enjoyable. They made reservations easy to book for the various restaurants on-site. I would definitely recommend this place for couples and families! And thank you again to Maria for surprising us for our anniversary with a few treats at dinner.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Tom

Great spot
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Todd

Room nice, resort has a lot of walking to get to beach. Kids got sick, lots of other people got sick. Norovirus
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Room location!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities are beautiful, the service is excellent, and it has the most beautiful beach I've ever seen.
Family Pool
Beaches Games
Aqua park
Nights events
Stayed 3 nights in Nov 2025