Sandos Playacar All Inclusive

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Where to?

Dates

May 2026

June 2026

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
All inclusive
Parking included
Free WiFi

$406 nightly

$495 total

Total with taxes and fees

May 4 - May 5

Explore the area

Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

Place, Playacar Beach
‪3 min walk‬
Place, Piste Cyclable sur Paseo Xaman-Ha
‪9 min walk‬
Place, Playacar Golf Club
‪3 min drive‬

Room options

Jr Suite Hacienda

Good

Garden view
388 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Riviera Family King Junior Suite

Very good

569 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Double Bunk Bed

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior Suite

Very good

560 sq ft
1 bedroom
Sleeps 5
2 Double Beds and 1 Double Sofa Bed

Hacienda One Bedroom Suite

Good

Garden view
786 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Select Ocean Front Adults only

Very good

Ocean view
322 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Select Superior Adults Only

Good

Garden view
334 sq ft
Sleeps 2
2 Queen Beds OR 1 King Bed

Platinum King Junior Suite

Garden view
538 sq ft
1 bedroom
Sleeps 3
1 King Bed

Platinum King Junior Suite Ocean Front

Ocean view
538 sq ft
1 bedroom
Sleeps 3
1 King Bed

Platinum King Master Suite

Garden view
538 sq ft
1 bedroom
Sleeps 4
1 King Bed

Platinum King Master Suite Ocean Front

Ocean view
538 sq ft
1 bedroom
Sleeps 4
1 King Bed

Similar properties

Pool
Hot tub
All inclusive
Spa

$287 nightly

May 12 - May 13

Total with taxes and fees

About the neighborhood

Playa del Carmen

With a stay at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be a 5-minute drive from Playacar Golf Club and 6 minutes from Xaman Ha Aviary. .This all-inclusive property is 2.2 mi (3.5 km) from Quinta Avenida and 2.2 mi (3.6 km) from Playa del Carmen Maritime Terminal.

What's nearby

Playacar Beach - 3 min walk - 0.2 miles
Piste Cyclable sur Paseo Xaman-Ha - 8 min walk - 0.5 miles
Playacar Golf Club - 18 min walk - 1.0 mile
Mayan Ruins of Playacar - 2 min drive - 1.4 miles
Xaman Ha Aviary - 3 min drive - 1.8 miles

Getting around

Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

‪rosa roja - ‬10 min walk
‪Viva Wyndham Maya - ‬14 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬3 min walk
‪Cupcake Cafe - ‬1 min walk
‪Festival Grand Buffet - ‬2 min walk

About this property

Sandos Playacar All Inclusive

Sandos Playacar All Inclusive offers 819 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Complimentary bicycles and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 819 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Sandos Playacar All Inclusive has 9 restaurants on site.

24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkeling

Surfing/body boarding

Land activities

Bicycling

Fitness facilities

Miniature golf

Soccer

Volleyball

Lessons/classes/games

Aerobics

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

2 swim-up bars
3 poolside bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Things to do

8 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Kayaking
Mini golf
Nightclub
Personal motorized watercraft
Pickleball
Playground
Sailing
Sauna
Shopping
Snorkeling
Steam room
Surfing/bodyboarding
Tennis
Waterslide

Family friendly

8 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

22 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

3 floors
7 buildings
Banquet hall
Built in 2004
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: MXN 2100 per person (one way)
Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort

Playacar Beach Resort

Sandos

Sandos All Inclusive

Sandos Beach

Sandos Beach Resort All Inclusive

Sandos Playacar Beach

Sandos Playacar Beach Resort

Sandos Resort

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Sandos Playacar Beach Playa del Carmen

Sandos Playacar Beach Resort All Inclusive

Sandos Resort All Inclusive

Sandos Playacar Beach All Inclusive

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Sandos All Inclusive

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Sandos Resort All Inclusive

Sandos Playacar Beach All Inclusive

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Sandos Playacar Beach Resort - All Inclusive Playa del Carmen

Sandos Playacar All Inclusive

Sandos Playacar All Inclusive Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8/10 Good

Kaylee Lorraine

Jan 17, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

We were happy with our overall experience at this resort. The staff were especially incredible. Our expedia ladies Melisa and Zyanya were personal, supportive and charming. We unfortunately had a couple things happen with our little ones and they were incredible with helping make sure we had proper care and support. Thank you Sandos Playacar for helping create unforgettable memories for our family!

Stayed 7 nights in Jan 2026

10/10 Excellent

Christopher

Jan 17, 2026

Stayed 7 nights in Dec 2025

10/10 Excellent

Theodor Putnam

Traveled with family and small children

Jan 14, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services.

Stayed 7 nights in Jan 2026

8/10 Good

Kelly

Traveled with family

Jan 14, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great staff, friendly and helpful, rooms were very clean

Stayed 6 nights in Jan 2026

6/10 Okay

Joliana

Traveled with group

Jan 12, 2026

Liked: Amenities, property conditions & facilities

The room seemed old and cleanliness could be improved upon. There was also no hot water between midnight and 7am, which was very inconvenient. Restaurant options onsite were pretty good, beaches and pools were nice, and staff overall were lovely.

Stayed 3 nights in Dec 2025

10/10 Excellent

James, Pittsboro

Traveled with group, Traveled with family

Jan 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .

Stayed 7 nights in Jan 2026

10/10 Excellent

Sergey

Traveled with family and small children

Jan 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We loved our stay at this massive resort! Highlights included the incredible evening shows and the fun of feeding the local farm animals. Our 2-bedroom hacienda fit five of us perfectly. Pro tip: the buffet is often better than the à la carte restaurants, though be prepared to book all restaurants in advance. Cupcake cafe was amazing.We’ll definitely be back!

Stayed 8 nights in Jan 2026

10/10 Excellent

Micah B

Traveled with partner

Jan 8, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great place to stay definitely going back!

Stayed 8 nights in Dec 2025

10/10 Excellent

Larry W, Byron

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Two people made the trip excellent. The first was the young man that checked me in when I arrived. He noted the room reserved for me was a ground floor room in the family section. He suggested, given the length of me stay that I consider a room in the adult section with an ocean view. I agreed and paid the upgrade. This was an excellent recommendation. It made my stay top notch. The other person was Zyanya from the Guest Experience Team. She proactively contacted me and determined by interest in area tours and got me scheduled. She stayed in contact with me via text to see how the tours went and wheat else she could help me with. She offered to make meal reservations for me, and whatever other hotel services she could assist with. She remained in contact until the day I checked out. She was excellent in determining me needs and making my stay was pleasant. These two people make my stay wonderful. Without them it would have been an “okay” experience, with them it was an “excellent” experience.

Stayed 21 nights in Dec 2025

4/10 Poor

Cynthia

Traveled with family

Jan 4, 2026

Liked: Cleanliness

This is a time share all inclusive deal, if you do not buy anything from them, they start treating you like crap, at the beginning they make you feel like you are a king, bring you drinks, and chairs and everything else. Everywhere you go, all the poor employees complain about the poor management and the bad treatment that they received from this Huge company. I know is always 2 dides of the storym but after we refuse to buy their "deal" we were nobody there. Amenities are ok, but they have sections exclusives for adults, why? who knows but they are so close to eachother that it makes you feel that you have a pee section in a pool. Food is good but you must have reservations for the other restaurants that you need to call and call to make them until you give up. They do have a nice beach area, but that is what Cancun offers after all. No need to be in this Huge place feeling so out of place because you don't buy their deals. The pools are open until 8pm but good luck trying to find a dry towel services, lights along the pool or drinks, forget it!. Even the employees are cleaning with a head lamp, why? I do not understand. We will not stay again in a place like this for sure.

Stayed 5 nights in Dec 2025

8/10 Good

Louise

Jan 3, 2026

Liked: Property conditions & facilities

Grounds are beautiful and staff friendly.

Stayed 10 nights in Dec 2025

10/10 Excellent

Cynthia Ann

Traveled with family

Jan 2, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely one of the best resorts I’ve been to in a long time! Variety of food was fantastic! On nights that we went to the buffet instead of a restaurant, it was probably even better. Beach was terrific, staff was friendly, everything was clean, could’ve asked for a better vacation!

Stayed 9 nights in Dec 2025

4/10 Poor

Jeffrey A

Traveled with group

Jan 2, 2026

Liked: Cleanliness

Disliked: Staff & service, amenities

Bracelet issue was a mess staff getting greedy when it comes to service and the American dollar

Stayed 9 nights in Dec 2025

8/10 Good

Avigail

Traveled with family

Jan 2, 2026

Liked: Cleanliness, staff & service

The hotel is huge and some of the rooms are very far from the main areas. Most of the time the hot water pressure in the shower was very low and it was difficult to shower. Pool slides are nice but my kids found them a bit small. The food selection was good and the teens club was great for the kids but opens after 15:00.

Stayed 5 nights in Dec 2025

8/10 Good

Noa

Jan 1, 2026

Stayed 6 nights in Dec 2025

10/10 Excellent

ENRIQUE, Chicago

Traveled with partner

Dec 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room location!

Stayed 7 nights in Dec 2025

10/10 Excellent

Maria

Dec 31, 2025

Liked: Cleanliness, property conditions & facilities

The beach was very beautiful. Our room was clean and beautiful. Staff was not to to helpful of basics information of the hotel. Nothing horrible.

Stayed 3 nights in Nov 2025

8/10 Good

Luke

Dec 26, 2025

Stayed 10 nights in Dec 2025

10/10 Excellent

Rochelle Janee

Traveled with family

Dec 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food has increased in quality since last stay.

Stayed 7 nights in Dec 2025

10/10 Excellent

Jean

Traveled with partner

Dec 23, 2025

Liked: Cleanliness, amenities

Our recent stay was excellent. The food was awesome with such a wide variety of foods to choose from at the buffet. The food was very good at the à la cart restaurants that we went to. The beach was awesome and very relaxing. The only negative is that the rooms could definitely use some love. The employees were awesome as well. We signed up and became Royal Elite members on this trip and were very impressed with the extras that come with that. They truly make you feel like you part of the family. Thank you to everyone at Sandos. My sister and I will be there at the end of January. We look forward to seeing you all soon. 😊

Stayed 7 nights in Dec 2025

2/10 Terrible

Jake mitchell

Traveled with family and small children

Dec 22, 2025

Disliked: Cleanliness, staff & service, amenities

Stayed 7 nights in Dec 2025

10/10 Excellent

Tom

Dec 19, 2025

Great spot

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Ferney

Dec 13, 2025

Stayed 9 nights in Nov 2025

10/10 Excellent

UMUT

Dec 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beach, food and everything was great

Stayed 7 nights in Nov 2025

6/10 Okay

Berenice

Dec 13, 2025

Stayed 7 nights in Nov 2025

Top picks

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Packages

Sandos Playacar All Inclusive

Choose dates to view prices

Photo gallery for Sandos Playacar All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Jr Suite Hacienda

Jr Suite Hacienda

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite

View all photos for Riviera Family Queen Junior Suite

Riviera Family Queen Junior Suite

View all photos for Hacienda One Bedroom Suite

Hacienda One Bedroom Suite

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only

View all photos for Select Superior Adults Only

Select Superior Adults Only

View all photos for Platinum King Junior Suite

Platinum King Junior Suite

View all photos for Platinum King Junior Suite Ocean Front

Platinum King Junior Suite Ocean Front

View all photos for Platinum King Master Suite

Platinum King Master Suite

View all photos for Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front

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About the neighborhood

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Sandos Playacar All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Sandos Playacar All Inclusive Reviews

Reviews

Good