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BlueBay Grand Esmeralda All Inclusive

4.0 star property

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
4 bars/lounges, poolside bar
View from property
On the beach, white sand, sun loungers, beach towels

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
The current price is $164
$133 nightly
$164 total
Total with taxes and fees
Jun 25 - Jun 26

Explore the area

View in a map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • Garden view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

  • Ocean view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
Playa del Carmen
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.2 out of 5, Very Good, 5,395 reviews
$215 nightly
The price is $263
Jun 29 - Jun 30
Total with taxes and fees
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. .This all-inclusive property is 4.7 mi (7.5 km) from Maroma Beach and 7.7 mi (12.3 km) from Quinta Avenida.

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 2.9 miles
  • Tres Rios Ecopark - 9 min drive - 2.4 miles
  • Gran Coyote Golf - 9 min drive - 4.7 miles
  • Playa Paraiso Golf Course - 12 min drive - 7.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 8.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Seafood - ‬17 min walk
  • ‪Beach Bar - ‬6 min walk
  • ‪Black & White - ‬1 min walk
  • ‪Festival - ‬1 min walk
  • ‪Sport Bar 24/7 - ‬1 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a fitness center. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
BlueBay Grand Esmeralda All Inclusive has 5 restaurants serving breakfast only.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 8 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-000898/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 342 out of 1257 reviews
Rating 8 - Good. 260 out of 1257 reviews
Rating 6 - Okay. 285 out of 1257 reviews
Rating 4 - Poor. 175 out of 1257 reviews
Rating 2 - Terrible. 195 out of 1257 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
yes, loved the staff & room, everything was perfect!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful beautiful place. The only issue that I had is that it took three days for maintenance to come and fix my phone two days for them to fix my ceiling fan which still wasn’t working after they fixed it and one day to fix plumbing issues I’m not sure if it was specific to my room, but I will acknowledge that part of the time lapse happened due to possible language barriers but then I also did go straight to the concierge, maybe I didn’t go to the right person or was not told the right person to go to other than that the service staff at the restaurants and buffets were beautiful and lovely. The photographers were so nice. The bartending staff were so delightful. Could’ve been a little bit heavy on the drinks overall I would go back.
Stayed 5 nights in May 2026
Verified

8/10 Good

William

Liked: Amenities, property conditions & facilities
Beach was very nice and clean. Staff were friendly and the restaurants were generally good. Would have been nice if there was a swim up bar but it is what it is. Very good stay overall
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful with several pools and accessible bars by the pool side. Rooms are clean, the washroom just needs some updates and a bit more cleaning. The buffets are amazing but the an la cart menus at the restaurants need a bit of work. Staff very friendly.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

behnam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean And very good and kind and friendly staff I really like them and enjoyed my trip Thank you BlueBay
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rance Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff very helpful
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, mini fridge stocked every day. The restaurants had lots of variety and were the best we've been to in a long time on vacations in Mexico. People mixed well and were very friendly. By far this is a favorite resort and we will be coming back often.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Juan Duran

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities are awesome! Rooms are clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

KATRINA

Liked: Cleanliness, amenities
Everything was as described
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sarah

Food was excellent, staff was great. Room needed love. Ran out of water suring showers
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Melanie Jean

It was ok. We hada hood time
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, beaches, and great staff.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Elliot Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and friendly. No issues with getting or having abundant water/beer/pop. Room was clean, and of fair size. Food was good, a la cartes were good also. Scramble for beach chairs each morning, go early!
Stayed 7 nights in Feb 2026
Verified

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Amenities
Lacking in quality of food, drinks and amenities. This is maybe a 3 star resort at best.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Mark James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is broken down. Minimal chairs no shade. Food was average. Get up at 3am to get a chair.
Stayed 7 nights in Feb 2026
Verified

4/10 Poor

Allison

Liked: Property conditions & facilities
Disliked: Amenities
Whole complex needs an update,rooms are old and stinky, food is ok, mexican restaurant food was bland, no taste, coffee everywhere was never hot. Everything is too far away, but the pool area and beach was great, would not go back
Stayed 9 nights in Feb 2026
Verified

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
No ocean view , staff was great , the ocean was very dirty and smelly sea weed everywhere rotting not enough pool chairs had to get up at 4 to get a chair the shuttle from front to back pool areas never really came around a lot of walking food was ok ,weather was good
Stayed 7 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Staff are great and the room was cleaned every day. I would have loved to have gone over everything that was available for us.
Stayed 9 nights in Dec 2025
Verified

4/10 Poor

Jessie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is clean, but very outdated. Housekeeping only cleaned our room once and we were there for 4 days. Staff was very accommodating and nice! Food I would say below average! Comparing to other resorts in the area! But you’re getting what you pay for!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, beautiful gardens! Pool and beach area was nice and clean and plenty of room! Lots of pool and beach activities available. Property is big but everything easily accessible and resort offers a grounds shuttle service which is fabulous for guests with mobility issues!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Miguelina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great service
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good for vacation
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, resort was clean. Only compliant is not enough chairs on the beach or by the pool.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Kari

The whole property needs to be updated especially the rooms .”the better rooms are by the ocean view or partial view “ also better because your closer to the bigger pool and the buffet /lunch restaurant. Also needs more food options. Did not like the reusable cups I feel like they weren’t clean right . I did like the swing bar . The bar attendants were nice especially pascual and Enrique.also if you want to get your steps in this is the place for you or you could wait for the trolley !every thing at the resort is a walking distance .
Stayed 4 nights in Feb 2026