BlueBay Grand Esmeralda All Inclusive

Property class: 4

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

A resort with a large swimming pool, lounge chairs, palm trees, and a beach area.
A beach scene with a thatched-roof structure, palm trees, and beach chairs.
A modern hotel with a white facade, surrounded by lush greenery and palm trees.
A modern outdoor lounge area with a pool, seating, and a covered patio.
A lobby with a high ceiling, star-shaped ceiling decorations, red sofas, and potted plants.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
The current price is $198
$161 nightly
$198 total
Total with taxes and fees
Oct 27 - Oct 28

Explore the area

View in a map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

Deluxe Room, Garden View

  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, 1 Bedroom (Emerald)

  • Garden view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Ocean View

  • Ocean view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Riviera Maya), BlueBay Grand Esmeralda All Inclusive is within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf.

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 2.9 miles
  • Tres Rios Ecopark - 9 min drive - 2.4 miles
  • Playa Paraiso Golf Course - 12 min drive - 7.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 8.1 miles
  • Gran Coyote Golf - 12 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Festival - ‬1 min walk
  • ‪Beach Bar - ‬6 min walk
  • ‪Seafood - ‬17 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Jaal-Ha - ‬17 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 979 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a fitness center.
Grab a bite from the snack bar/deli serving guests of BlueBay Grand Esmeralda All Inclusive. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
BlueBay Grand Esmeralda All Inclusive has 6 restaurants serving breakfast only.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.18 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-000898/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 347 out of 1222 reviews
Rating 8 - Good. 261 out of 1222 reviews
Rating 6 - Okay. 279 out of 1222 reviews
Rating 4 - Poor. 155 out of 1222 reviews
Rating 2 - Terrible. 180 out of 1222 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Clean room, staff really friendly and beautiful surroundings.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was extremely courteous and friendly. Bar tenders work extremely hard so be sure to tip. Pools were clean and food was decent.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family and we had a pleasant stay. The staff were friendly and helpful. We loved the calm atmosphere. The food was great, the only thing we didn’t like too much was having to make reservations for the restaurants. We had a wonderful time!
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The pools were nice but the beach and smell were awful. But for a budget friendly resort it was ok.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and rooms could use an updating. The staff was EXCELLENT, they are the best part of the resort. The older rooms didn’t affect the stay at all it just could be a little nicer.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, entertainment, food and swimming.
Fresh fish tacos
Restaurant
Outdoor
Coatis
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, beautiful pool, loved everything about this resort
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were super nice and helpful. The place was beautiful and clean. The food was amazing. The only thing I wish was better was the AC in the rooms. But overall I loved the experience and we definitely got our moneys worth.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good accept wifi . Wifi connection should be good as tourists does not have access to local network.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the creatures, regreat my 3 day stay was clipped to 2 days thanks to air canada. Lost my pyramid tour.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my trip. The resort was beautiful. I enjoyed the golf cart rides .. I wish it had a lil more night life there
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
There were many animals in the area. They would get on top of the tables and would eat anything they could get. There is a lot and babies as well. The strong smell from the beaches was very unpleasant.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff were excellent. Francisco at the pool buffet was also amazing. Loved the pool area too.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was terrific, food selection was mostly good, drinks were yummy. The resort is a little dated but that is reflected in the price.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
yes, loved the staff & room, everything was perfect!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff at this hotel were incredibly friendly and helpful. Every morning, they would clean the room if any issues arose and try to resolve them as soon as possible. If you’re dining at a restaurant, you should be notified of the RSVP requirement before your arrival. Additionally, they should offer a golf cart or walking tour of the hotel, as well as information about hotel activities and events.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well maintained. Air conditioning wasn't working well. Staff was very helpful.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No swim up pool bar terrible customer service this is not a 4 star resort but even for how cheap it is we will never go back
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Dont go, last option
Stayed 6 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
The sargassum seaweed was disgustingly and they did nothing to remove it from the property. It caused the entire resort to smell of dead fish and rotten eggs. It also didn’t allow us to enjoy the beach. The food was limited in choices and there wasn’t much to do in the evenings. The staff were incredibly friendly and helpful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. A lot of fun.
Stayed 2 nights in May 2026