With a stay at SureStay by Best Western Brockville in Brockville, you'll be within a 15-minute drive of Thousand Islands National Park and Baker Park. .This hotel is 0.3 mi (0.5 km) from Brockville Shopping Centre and 0.5 mi (0.7 km) from Kelly Ball Park.
What's nearby
1000 Islands Mall - 10 min walk - 0.6 miles
Brockville Railway Tunnel North Entrance - 16 min walk - 0.9 miles
Brockville Arts Centre - 4 min drive - 0.9 miles
Brockville City Hall - 5 min drive - 1.4 miles
Brockville Railroad Tunnel South Entrance - 5 min drive - 1.4 miles
Getting around
Brockville Station - 13 min walk
Ogdensburg, NY (OGS-Ogdensburg Intl.) - 27 min drive
Restaurants
McDonald's - 10 min walk
Tim Hortons - 6 min walk
Tim Hortons - 14 min walk
Tim Hortons - 15 min walk
Dairy Queen - 3 min walk
About this property
SureStay by Best Western Brockville
SureStay by Best Western Brockville offers 86 accommodations with coffee/tea makers and bathrobes. Cable television is provided.
Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.
Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as wireless internet access (surcharge), a fireplace in the lobby, and a banquet hall.
At SureStay by Best Western Brockville, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include wired internet access (surcharge), a 24-hour front desk, and ATM/banking services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
SureStay by Best Western Brockville has a restaurant on site.
Kochi Sushi - This restaurant specializes in sushi.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: WiFi (surcharge); wired internet (surcharge)
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Kochi Sushi
Things to do
TV in common areas
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
ATM
Shared microwave
Vending machine
Guest services
Housekeeping (daily)
Business services
2 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
2 floors
Banquet hall
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Private bathroom
Shower/bathtub combination
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from August 12 2026 to December 31 2026 (dates subject to change):
Breakfast
The property will be renovating from August 12 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
Hallway
Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Children's pool
Fitness facility
Health club
Indoor pool
Outdoor pool
Sauna
Hot tub
The following facilities are closed on Monday and Sunday:
Children's pool
Fitness facility
Health club
Indoor pool
Outdoor pool
Sauna
Hot tub
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville
SureStay by Best Western Brockville Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 184 out of 1009 reviews
10 - Excellent
184
Rating 8 - Good. 276 out of 1009 reviews
8 - Good
276
Rating 6 - Okay. 231 out of 1009 reviews
6 - Okay
231
Rating 4 - Poor. 174 out of 1009 reviews
4 - Poor
174
Rating 2 - Terrible. 144 out of 1009 reviews
2 - Terrible
144
6.4/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
Reviews
Verified review
6/10 Okay
Bilal
May 18, 2026
Liked: Staff & service
Disliked: Amenities
Quick one night hotel... decent rooms & friendly staff.
great breakfeast and hrs 7-10, great parking fridley staff, clean room, good tv channels
John
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
john
Mar 22, 2026
Liked: Cleanliness, staff & service
Quick one-night stay for work good price
john
Stayed 1 night in Mar 2026
Verified review
8/10 Good
Philippe
May 12, 2026
Liked: Staff & service
Having hot breakfast is definitely better way to start the day rather than cereal.
Philippe
Stayed 1 night in May 2026
Verified review
4/10 Poor
Laura
Jun 6, 2026
Disliked: Cleanliness
Close to the highway, quick check in. Rooms were not very clean and sheets were stained with black flecks. Fine for a quick overnight but likely would go elsewhere for a bit more.
Brockville Best Western was a good experience. The staff was very helpful and accommodating. The building has been recently purchased, so the u[grades are still being done. The rooms are clean (no bugs) and well supplied.
Carrie
Stayed 4 nights in Apr 2026
Verified review
4/10 Poor
Peter
May 28, 2026
Liked: Staff & service
Disliked: Amenities
The hotel was under renovation and should have been closed until the renovations were completed. Roofing above our room started at 7:15am, breakfast was minimal. the pool has no water, restaurant is only open certain days
We pulled up to the hotel and thought it was closed. As I walked in there was a couple leaving and saying they were not staying. The hallways had a terrible smell. Rooms were not maintained and there was mold on ceiling, things were falling apart. We had to stay because we already paid for it. They should have just closed the hotel, remodeled then open it back. There were construction tape over over part of the outside. Parking lot had huge pot holes. Don't stay there.
This hotel was so filthy, found 2 bugs in my room, garbage on floor when I arrived. Linens smelt. No security at all. Doors left open with bricks some didn’t even lock. Crumbs in bed, fridge did not work.
Stacie
Stayed 1 night in May 2026
Verified review
6/10 Okay
Kelley
Mar 11, 2026
Liked: Cleanliness, staff & service
The property is clean but the beds are uncomfortable and they only have 3 pillows on the bed. The shampoo bottle was empty. The staff are pleasant and the hotel is clean. It is close to everything and is right off the highway which is handy
Exceptionally spotless room, comfortable beds and no bed-head with those pillows...lol...they are amazing! Full enjoyed the complimentary breakfast. Staff at check-in and check-out were very friendly, courteous and helpful.