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Livemax Resort Upopoy Shiraoi Onsen

Property class: 2.5

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Photo gallery for Livemax Resort Upopoy Shiraoi Onsen

A hot tub with a stone wall backdrop, a wooden deck, and a glass ceiling.
A traditional Japanese-style room with tatami flooring, a low table, and cushions. A television is mounted on the wall, and there is a sliding door leading to a balcony.
A buffet area with various food items and a seating area with tables and chairs.
A modern indoor pool with glass walls and a wooden deck.
A covered corridor with large columns, a wooden floor, and a view of the sea.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $179
$162 nightly
$179 total
Sep 15 - Sep 16

Explore the area

View in a map
4-6-1 Higashimachi, Shiraoi, Hokkaido, 059-0904
  • Place, Upopoy National Ainu Museum and Park
    ‪8 min walk‬
  • Place, Lake Poroto
    ‪12 min walk‬
  • Place, Shiraoi Tourist Information Center
    ‪14 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪60 min drive‬

Room options

View all photos for Modern Twin Room With Shared Bathroom - Non-smoking

A hotel room with two beds, a desk with a chair, a large window, and a view of greenery.

Modern Twin Room With Shared Bathroom - Non-smoking

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room With Disability Access Non-smoking

A hotel room with a bed, a TV, a desk, a chair, and a window.

Single Room With Disability Access Non-smoking

  • Sleeps 1
  • Free WiFi

View all photos for Standard Japanese-style Room, With Shared Bathroom

A hotel room with a large sliding glass door, a flat-screen TV, a wooden table, and two cushioned chairs.

Standard Japanese-style Room, With Shared Bathroom

  • Sleeps 1
  • 1 Double Futon
  • Free WiFi

View all photos for Modern Western Style Room

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Modern Western Style Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [Capsule Room] Men only, Non Smoking

A row of wooden lockers with metal handles and shelves.

[Capsule Room] Men only, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Futon
  • Free WiFi

View all photos for Western Modern Japanese-Western Room (52 sqm)

A hotel room with a large bed, two bedside tables, a TV, a desk, and a chair.

Western Modern Japanese-Western Room (52 sqm)

  • Garden view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Universal Twin Bed Room

A hotel room with two beds, a small table, a chair, a lamp, and a large window with a view of trees.

Universal Twin Bed Room

  • Desert view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Universal Single Bed Room

A hotel room with a bed, two chairs, a small table, and a nightstand with lamps.

Universal Single Bed Room

  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Japanese Room Standard

A room with a large sliding glass door leading to a balcony, two cushioned chairs, and a wooden table.

Japanese Room Standard

  • Garden view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Japanese Room Superior

A traditional Japanese-style room with tatami flooring, a low table with cushions, a television on a wooden stand, and a sliding door leading to a balcony.

Japanese Room Superior

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 178 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

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About the neighborhood

Shiraoi

With a stay at Livemax Resort Upopoy Shiraoi Onsen in Shiraoi, you'll be within a 10-minute walk of Shiraoi Tourist Information Center and Upopoy National Ainu Museum and Park. .This hotel is 0.4 mi (0.6 km) from Lake Poroto and 6.2 mi (10 km) from Kojohama Onsen.

What's nearby

  • Upopoy National Ainu Museum and Park - 8 min walk - 0.4 miles
  • Lake Poroto - 12 min walk - 0.7 miles
  • Shiraoi Tourist Information Center - 14 min walk - 0.8 miles
  • Lake Shikotsu - 35 min drive - 23.0 miles
  • Jigokudani - 39 min drive - 19.8 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 49 min drive

Restaurants

  • ‪マザーズ よこすと食堂 - ‬2 min drive
  • ‪白老たまごの里マザーズ たまご館 - ‬2 min drive
  • ‪輪果 - ‬9 min drive
  • ‪大鳳 中華レストラン - ‬2 min drive
  • ‪surya（スーリヤ）白老店 - ‬5 min walk

About this property

Livemax Resort Upopoy Shiraoi Onsen

Livemax Resort Upopoy Shiraoi Onsen offers 60 accommodations with safes and hair dryers. This Shiraoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, and housekeeping is provided daily.
Take in the views from a garden.
Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet paper

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Livemax Upopoy Shiraoi Onsen
Livemax Resort Upopoy Shiraoi Onsen Hotel
Livemax Resort Upopoy Shiraoi Onsen Shiraoi
Livemax Resort Upopoy Shiraoi Onsen Hotel Shiraoi

Livemax Resort Upopoy Shiraoi Onsen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing price and onsen
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Great Location for Ainu Museum

Beautiful modern hotel close to Ainu museum. Easy parking in front of hotel. Wonderful buffet for both breakfast and dinner.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Doranne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Breakfast was good with lots of options. Parking area was safe.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a solid deal. Not only was it $60 USD in total for one night... Breakfast & Dinner was included in a buffet, food was the best buffet food I've had- what a great deal. Onsen experience was super fun as well.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at capsule room. Towel and bathtowdl are facilitated. I take a large bath and sauna. Very comfortable.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service
As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Yasunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部照明がリモコンではなく、スイッチだったの^_残念。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une seule nuit en capsule, mais c'est extrêmement propre et spacieux.
Stayed 1 night in May 2026
Verified review

8/10 Good

Ryoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く温泉も良かったです😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Taniuchi

Liked: Cleanliness, staff & service, property conditions & facilities
朝夕どちらもとっても美味しくて最高です！ スタッフの皆さんもとてもにこやかで対応も良く、困ったことを気楽に聞ける雰囲気が本当に助かりました
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な客室、美味しいステーキ
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tetsuya

Liked: Staff & service
Disliked: Amenities
前もって知っていましたが、温泉の設備がいくつか壊れていて使えませんでした。それ以外は、24時間利用できる漫画コーナーや、白老牛の鉄板焼・ステーキのバイキングな満足できました。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Akiko

Liked: Cleanliness, amenities
設備故障で温泉水でなかったのは残念でしたが施設清掃も行き届き、食事は海鮮もあり特に白老牛が絶品でした。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

NORIYOSHI

Liked: Cleanliness, property conditions & facilities
マンガが沢山あるのがいい
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

KEISUKE

Liked: Cleanliness, amenities, property conditions & facilities
部屋が広くて良かった！
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

yamamura

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も浴場もキレイで広くてよかったです
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

yoshitaka

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
温泉が、まだ、出ない　 1階のお酒の自販機か、使えなかった 2階のウォーターサーバが無くなり、残念だった
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

KASUMI

Liked: Staff & service
温泉がなかったのですが、大浴場は綺麗で気持ちよく入浴できました。食事はあると思っていたメニューが夜も朝も無く残念でしたが、白老牛と虎杖浜のたらこ･明太子はとても美味しかったです。スタッフの方の対応も丁寧でした。
Stayed 1 night in Sep 2025
Verified review

8/10 Good

mitsugu

Liked: Cleanliness, staff & service
よかった
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

yasutaka

Disliked: Cleanliness, staff & service, property conditions & facilities
かいな
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

yoshitaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
男性用のお風呂の露天風呂に出る所のドアが開家閉めが、スムーズにいかない カプセルの中のロッカーには、もう一つ、ハンガーが有ると便利、日帰り温泉用に作られたカウンターで、バーをしたら、もっと楽しめるかもです　Totalでは、良いと、感じます
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Ayuko

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方々の対応がとても感じ良くご親切でした。
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

yoshitaka

Liked: Cleanliness
良かった所は、大浴場と施設の設備 　しかし、まだ、温泉が出ていない カプセルに泊まったけど、ハンガーが3つは欲しいのと、タオルを干すためのフックがカプセルの中に欲しい
Stayed 1 night in May 2025
Verified review

4/10 Poor

noriko

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
白老に宿泊したかったので、とても楽しみにしていました。しかし、オープンの設備が間に合わずに冷暖房がない事をチェックインの時に伝えられました。扇風機を貸し出すので暑いときは言ってくださいと言われて部屋に行くと網戸で窓は全開の状態ですが厚くて辛く扇風機も部屋にあったのですが、コンセントが１か所しかなく、届かない、電話すると延長コードを持ってきてくれましたが、扇風機ではしのげないほど暑かったし煩くて眠れなかった。 お風呂は大きいので期待していましたが、フロントの女性が案内時に１００円が必要だと教えてくれなかったので、カギを持ったまま入浴しました。露天風呂もあり入ったら３５℃しかなく、ぬるくて入れず、朝は入れるかと思い足を入れたら４７．８℃と高温で火傷するかと思いました。結局露天の温泉には入れず。 お風呂の時計も止まったまま、体重計も電池がないのか使えず。 サウナは広くて気持ちよかったです。 がっかりはしましたが、帰りに女性スタッフさんが、暑くて眠れなかったのではないですか？スタッフも心苦しくて、と声を掛けてくれて救われました この一言で、設備が整ったらまた泊まろうと思いました せっかく綺麗で広くてお風呂も清潔で設備も新しくていいホテルの様な感じなのに、すべてが見切り発車の感じが否めなく、残念でした。 凄く損をした気分になってしまいました。 白老のホテルは嬉しいし泊まりたいけど、しっかりと設備を整えてからのオープンが良かったのにと思うと本当に残念でした。 今度はすべての設備が整ってホテルらしくなってから利用出来たらいいなと思います。 冬には整うような事を言っていたので次回泊まるのを楽しみにしています。 是非頑張ってもらいたいです。 後、以前玄関に剥製か何かを置いていたのかな？と思うような臭いが凄く気になりました。 その臭いが常に鼻に付きまとってあちこちの臭いが気になりました。 是非脱臭した方が良いと思います。
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

CHRIS

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
エアコンがないにも関わらず、記載されていない。 お風呂も湯が入っていないゾーンがある。 また、貸出できる備品を受付で借りようとしたら、まだ準備ができていないとのこと。 エアコンがなく、蒸し暑く、それに対しての対応は何もなし。 電気も勝手に常夜灯になった。（勝手に切れる）
Stayed 1 night in Aug 2024