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Hoshino Resorts KAI Poroto

4.0 star property

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Hot springs
Creator video
Lobby
Public bath
Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Bathroom sink

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $515
$468 nightly
$515 total
Jun 16 - Jun 17

Explore the area

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1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902
  • Place, Upopoy National Ainu Museum and Park
    ‪1 min walk‬
  • Place, Lake Poroto
    ‪6 min walk‬
  • Place, Shiraoi Tourist Information Center
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪61 min drive‬

Room options

View all photos for Western-style Room TA3, Non Smoking

Western-style Room TA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room TA3, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Western-style Room FA4, Non Smoking

Western-style Room FA4, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room FA4, Non Smoking

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

Western-style Room with Outdoor Bath RA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Shiraoi

When you stay at Hoshino Resorts KAI Poroto in Shiraoi, you'll be within a 5-minute walk of Upopoy National Ainu Museum and Park. .This ryokan is within the region of Rusutsu Resort.

What's nearby

  • Upopoy National Ainu Museum and Park - 1 min walk - 0.1 miles
  • Lake Poroto - 6 min walk - 0.4 miles
  • Shiraoi Tourist Information Center - 9 min walk - 0.5 miles
  • Lake Shikotsu - 37 min drive - 23.9 miles
  • Jigokudani - 38 min drive - 19.4 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 41 min drive

Restaurants

  • ‪マザーズ よこすと食堂 - ‬2 min drive
  • ‪大鳳 中華レストラン - ‬13 min walk
  • ‪sweets cafe ななかまど -イレンカ- - ‬4 min walk
  • ‪輪果 - ‬8 min drive
  • ‪白老たまごの里マザーズ たまご館 - ‬2 min drive

About this property

Hoshino Resorts KAI Poroto

Hoshino Resorts KAI Poroto offers 42 accommodations with minibars and safes. Flat-screen televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Make yourself at home in one of the 42 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles.
A complimentary Japanese breakfast is served daily from 7:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Hoshino Resorts KAI Poroto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 132 reviews
Rating 8 - Good. 22 out of 132 reviews
Rating 6 - Okay. 2 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen is extraordinary, and the meals are great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was beautiful and peaceful and very calming. The onsen felt realy nice and rejuvenating after our snowboarding crash course. They also had dryers in the hotels for snowboards and boots and where more than happy to turn it on for us.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary Kai Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staffs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, harmonious with fantastic view. Very courteous staff. It was a top quality stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rachel Lai Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, high quality food, onsen was amazing.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kwok hung

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff. Very attentive and caring.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very spacious and nice, design and ambience are so great. It will be better if it can offer upgrade option for dinner, and offer transfer service to JR station.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing stay
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Cyriac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to stay.

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Hou Ming Joyce

Liked: Cleanliness, amenities, property conditions & facilities
The onsen is excellent
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Wing yan

Liked: Cleanliness, staff & service, amenities
nice decor wondersful onsen the only problem is no bottled water in room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yuen Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Happy to be here
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Byungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Outstanding Outdoor Hotspring Bath. And Super scenic resort. Highly recommend. It worths
Stayed 1 night in May 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Wasamon

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good. Room is nice.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Two words: the view!! It was one of the best resort we’ve stayed in. An easy 8 minute walk from the train station or 5 min taxi ride. Located next to the Ainu museum. The staff were friendly and super hospitable. When we got there we were assigned a hostess would gave us a tour of the resort and amenities. The outside livable onsen was amazing, relaxing, and had the most beautiful views of the lake and mountains. The insider onsen was nice but it is open to the public so I only went once. But the best was the onsen bath in the room, but warming it is extremely hot like boiling water lol but once you open the window it’s much more pleasant.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pei

Liked: Cleanliness, property conditions & facilities
The friendly staff, their service is outstanding. There is a dedicated person who welcome you, carry your bags, give you a tour of the facility and the room. The room is clean and comfortable, great amenities, the only thing that I do not like is they blast the heater to high, even with lowering the temperature, it is still very hot. The room came with dinner and breakfast. I did not tell them in advance that my husband is allergic to diary, So there have no time to amend the menu for dinner. But for the breakfast, they were able to substitute all dishes with diary with alternatives. Service is excellent and over and above.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ying Fat

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are not too enthusiastic, not sure if it’s the language problem. The meals are mediocre concerning the price of the stay .
Stayed 2 nights in Nov 2024
Verified

8/10 Good

mo hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Stayed 2 nights in May 2025