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Hoshino Resorts KAI Poroto

Property class: 4

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Photo gallery for Hoshino Resorts KAI Poroto

A modern building with a glass facade reflecting a landscape and a pool area with a wooden ceiling.
Creator video
A modern building with a unique architectural design, featuring multiple conical roofs and a reflective water body in the foreground.
An attic room with a wooden ceiling, a large window, a sofa, and two small tables.
A modern interior with a stone fireplace, wooden flooring, and a large window overlooking a body of water.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $484
$440 nightly
$484 total
Nov 18 - Nov 19

Explore the area

View in a map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902
  • Place, Upopoy National Ainu Museum and Park
    ‪1 min walk‬
  • Place, Lake Poroto
    ‪6 min walk‬
  • Place, Shiraoi Tourist Information Center
    ‪9 min walk‬

Room options

View all photos for Western-style Room TA3, Non Smoking

A modern living room with a large window, a flat-screen TV, and a wooden accent wall.

Western-style Room TA3, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Western-style Room FA4, Non Smoking

A modern living room with a large window overlooking a lake, a gray sectional sofa, and a small table with a cup.

Western-style Room FA4, Non Smoking

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

A modern room with a large window overlooking a lake, a dining area with a table and chairs, and a kitchen area with a counter and chairs.

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

A modern living room with a large window, a sofa, a coffee table, and a TV.

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Shiraoi

When you stay at Hoshino Resorts KAI Poroto in Shiraoi, you'll be within a 5-minute walk of Upopoy National Ainu Museum and Park. .This ryokan is within the region of Rusutsu Resort.

What's nearby

  • Upopoy National Ainu Museum and Park - 1 min walk - 0.1 miles
  • Lake Poroto - 6 min walk - 0.4 miles
  • Shiraoi Tourist Information Center - 9 min walk - 0.5 miles
  • Lake Shikotsu - 36 min drive - 24.5 miles
  • Jigokudani - 38 min drive - 19.4 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 41 min drive

Restaurants

  • ‪マザーズ よこすと食堂 - ‬2 min drive
  • ‪白老たまごの里マザーズ たまご館 - ‬2 min drive
  • ‪輪果 - ‬8 min drive
  • ‪天野ファミリーファーム - ‬5 min drive
  • ‪surya（スーリヤ）白老店 - ‬12 min walk

About this property

Hoshino Resorts KAI Poroto

Hoshino Resorts KAI Poroto offers 42 accommodations with minibars and safes. Flat-screen televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Make yourself at home in one of the 42 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles.
A complimentary Japanese breakfast is served daily from 7:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Half Board is not included in the Half Board rate for children aged 0-2.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Hoshino Resorts KAI Poroto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 157 reviews
Rating 8 - Good. 31 out of 157 reviews
Rating 6 - Okay. 4 out of 157 reviews
Rating 4 - Poor. 1 out of 157 reviews
Rating 2 - Terrible. 2 out of 157 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and serene environment. A good respite
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen is extraordinary, and the meals are great
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I could stay for a whole week. The rooms are awesome. The views are unbeatable, the onsen is wonderful, and the staff is the best of the best. Thanks, Tristan, and everyone else who helped during my stay 😊
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing stay
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, high quality food, onsen was amazing.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The half board Japanese meals were one of the best we have had. The onsen was fabulous, especially the outdoor part. Though I should have been mindful that the one called O was opened to public during certain hours. It was a bit crowded during those times. All in all, a lovely stay !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, harmonious with fantastic view. Very courteous staff. It was a top quality stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to stay.

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was beautiful and peaceful and very calming. The onsen felt realy nice and rejuvenating after our snowboarding crash course. They also had dryers in the hotels for snowboards and boots and where more than happy to turn it on for us.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staffs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff. Very attentive and caring.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The onsen is excellent
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very spacious and nice, design and ambience are so great. It will be better if it can offer upgrade option for dinner, and offer transfer service to JR station.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property in a quiet location but close to Upopoy Ainu Park and Museum. Awesome architectural features, especially for the outdoor osen facility. A relaxing break from busy tourist spots Sapporo north and Hakkodate south sides. NOT for families with young kids looking for city attractions or ones seeking night life but for couples for romantic getaway or seniors seeking an awesome, relaxing day/night. One of the BEST onsen experiences ever. Worth an overnight stay on way from Sapporo to Hakodate or reverse. Don't be stupid and carry your heavy luggage to here. Carry only day or two essentials and forward heavy luggage to your next stop from your previous hotel instead as transportation option is basically taxi or walk 20 minutes. I don't know why more people don't take advantage of this service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Happy to be here
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good. Room is nice.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer, gorgeous property with Ainu elements at a serene part of the small town. Nice, minimally designed room with great view of the lake, great for a relax trip. Onsen water is brownish and feels v therapeutic, smoothening for the skin. Food is alright, breakfast portion is a little small. Unlike other similar grade onsen hotels, there is no drinks provided in the room - only a jug of water, this is rather disappointing. Can't be sure the water is fresh. If this is due to environmental practice, the hotel could have provided water in aluminium can...
Stayed 1 night in Apr 2026