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Hoshino Resorts KAI Poroto

4.0 star property

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Hot springs
Creator video
Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi
Public bath
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902
  • Place, Upopoy National Ainu Museum and Park
    ‪1 min walk‬
  • Place, Lake Poroto
    ‪5 min walk‬
  • Place, Shiraoi Tourist Information Center
    ‪6 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

View all photos for Western-style Room TA3, Non Smoking

Western-style Room TA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room TA3, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Western-style Room FA4, Non Smoking

Western-style Room FA4, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room FA4, Non Smoking

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

Western-style Room with Outdoor Bath RA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Shiraoi

When you stay at Hoshino Resorts KAI Poroto in Shiraoi, you'll be within a 5-minute walk of Upopoy National Ainu Museum and Park. .This ryokan is within the region of Rusutsu Resort.

What's nearby

  • Upopoy National Ainu Museum and Park - 1 min walk - 0.1 miles
  • Lake Poroto - 5 min walk - 0.3 miles
  • Shiraoi Tourist Information Center - 6 min walk - 0.4 miles
  • Jigokudani - 26 min drive - 20.4 miles
  • Lake Shikotsu - 33 min drive - 23.9 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 41 min drive

Restaurants

  • ‪sweets cafe ななかまど -イレンカ- - ‬4 min walk
  • ‪大鳳 中華レストラン - ‬13 min walk
  • ‪グラナダ - ‬13 min walk
  • ‪KINPEN CAFE - ‬17 min walk
  • ‪回転寿司クリッパー 白老店 - ‬8 min drive

About this property

Hoshino Resorts KAI Poroto

Hoshino Resorts KAI Poroto offers 42 accommodations with minibars and safes. Flat-screen televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Make yourself at home in one of the 42 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Hoshino Resorts KAI Poroto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 121 reviews
Rating 8 - Good. 20 out of 121 reviews
Rating 6 - Okay. 2 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yu Fang

Stayed 1 night in Dec 2025

10/10 Excellent

Noriko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff. Very attentive and caring.
Stayed 1 night in Dec 2025

10/10 Excellent

Pei

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The friendly staff, their service is outstanding. There is a dedicated person who welcome you, carry your bags, give you a tour of the facility and the room. The room is clean and comfortable, great amenities, the only thing that I do not like is they blast the heater to high, even with lowering the temperature, it is still very hot. The room came with dinner and breakfast. I did not tell them in advance that my husband is allergic to diary, So there have no time to amend the menu for dinner. But for the breakfast, they were able to substitute all dishes with diary with alternatives. Service is excellent and over and above.
Stayed 1 night in Dec 2025

10/10 Excellent

Chantelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Two words: the view!! It was one of the best resort we’ve stayed in. An easy 8 minute walk from the train station or 5 min taxi ride. Located next to the Ainu museum. The staff were friendly and super hospitable. When we got there we were assigned a hostess would gave us a tour of the resort and amenities. The outside livable onsen was amazing, relaxing, and had the most beautiful views of the lake and mountains. The insider onsen was nice but it is open to the public so I only went once. But the best was the onsen bath in the room, but warming it is extremely hot like boiling water lol but once you open the window it’s much more pleasant.
Stayed 2 nights in Dec 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very spacious and nice, design and ambience are so great. It will be better if it can offer upgrade option for dinner, and offer transfer service to JR station.
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, harmonious with fantastic view. Very courteous staff. It was a top quality stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Dora

Stayed 1 night in Sep 2025

10/10 Excellent

nitzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel Lai Ching

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, high quality food, onsen was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cyriac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to stay.

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Amenities
Room onsen tub was small, food is terrible (except for the milk pudding for dessert). There is a rotten moat that bred mosquitos and were landing on our window. No bars, facilities, amenities etc...
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025

10/10 Excellent

Soyon

Stayed 1 night in Jan 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoon

Stayed 1 night in Oct 2024

10/10 Excellent

Wasamon

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good. Room is nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manami

Stayed 1 night in Jul 2024

10/10 Excellent

Jaegyu, Fort Lee

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

supakrit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024