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The Resort at Governor's Crossing

3.5 star property

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Photo gallery for The Resort at Governor's Crossing

Indoor pool, open 9:00 AM to 10:00 PM, cabanas (surcharge)
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Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Waterslide

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Sevier Air Trampoline and Ninja Warrior Park
    ‪5 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(41 reviews)
  • 608 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.2 out of 10
Wonderful
(47 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(17 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(12 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(42 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(57 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(32 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • Sleeps 8

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

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About the neighborhood

Sevierville

Located in Sevierville (Governor’s Crossing), The Resort at Governor's Crossing is within a 5-minute drive of Tanger Outlets and Titanic Museum. .This family-friendly hotel is 1.8 mi (2.9 km) from WonderWorks and 3.3 mi (5.3 km) from Dollywood's Splash Country.

What's nearby

  • Sevier Air Trampoline and Ninja Warrior Park - 5 min walk - 0.3 miles
  • Ripley's Old MacDonald's Farm Mini Golf - 20 min walk - 1.1 miles
  • NASCAR SpeedPark Smoky Mountains - 2 min drive - 0.7 miles
  • Adventure Park at Five Oaks - 2 min drive - 1.1 miles
  • Tanger Outlets - 3 min drive - 1.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 49 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms, featuring kitchens with refrigerators and ovens. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This Victorian hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 5 floors
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM

Early check-in subject to availability

Early check-in fee: USD 50

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing

Governor's Crossing Sevierville

Resort Governor's Crossing

Resort Governor's Crossing Sevierville

The At Governor's Crossing

The Resort at Governor's Crossing Hotel

The Resort at Governor's Crossing Sevierville

The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1168 out of 1779 reviews
Rating 8 - Good. 346 out of 1779 reviews
Rating 6 - Okay. 148 out of 1779 reviews
Rating 4 - Poor. 63 out of 1779 reviews
Rating 2 - Terrible. 54 out of 1779 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dustin

Stayed 3 nights in Feb 2026

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. My son loved the indoor water park! Nate at the front desk was super nice and knowledgeable. The only reason I dont give 5 stars is the elevator right at our room was out of service,so the only elevator working was at the end of the hall. Could have just happened,or waiting on a part to repair. Thats the only thing. We will definitely stay here again.
Stayed 4 nights in Feb 2026

8/10 Good

Margie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean coffee maker broken, otherwise good facilities. We didn't use any of the resort features.
Stayed 2 nights in Feb 2026

6/10 Okay

Jessica

The room was very clean, fireplace didn’t work, light fixture above kitchen table barely hanging, blow dryer didn’t work, toilet ran constant and would only flush every so often, soap/shampoo/conditioner containers empty - had to ask for them to be filled twice before it was done. Cleanliness was very well tho.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hailee

Stayed 2 nights in Dec 2025

10/10 Excellent

cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. The hotel was very nice and is updated very nicely. I loved the fireplace in the bedroom.
Stayed 2 nights in Feb 2026

8/10 Good

Donna

Liked: Cleanliness, staff & service
Nice view of the Mountains and Titanic!
Stayed 1 night in Feb 2026

2/10 Terrible

Diamond

Stayed 1 night in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Staff is very kind room was very spacious and clean... there was one dirty rag in the shower, but whatever no big deal. Location was great. The only down fall and why i can't give it 5 stars was the pool. I know the staff can't help it but there were groups of teens and the pool in the winter time alone isn't big enough for the amount of rooms the places has. EXTREMELY over crowded, my kids couldn't even find a place to play. What didn't help is on a Friday and Saturday night the slides, which was the reason we booked, we're closed for what was suppose to be half an hour for the life guards break, but both nights she was gone 1.5 to 2 hours, very odd and that didn't help with the crowd control. Anyway just think it beds to be advertised that the indoor pool isn't big enough for a full hotel, maybe only in the summer when their outdoor is open too. Wish there was breakfast like their sister hotel. Anyway I'll never book there in winter again but would in the summer. Thanks!
Stayed 2 nights in Feb 2026

6/10 Okay

MARIO

Stayed 1 night in Jan 2026

10/10 Excellent

corynn

Stayed 4 nights in Dec 2025

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Property conditions & facilities
It was just okay, I’m not sure if I’d stay there again. I think the price should be lower for the quality of what you’re getting. For the same price I could’ve stayed somewhere a bit nicer. The women at the front desk were just okay, I wouldn’t say any of them were ever particularly friendly. The hotel was nice and quiet off season on the weekdays which was nice. The furniture in the rooms need replacing, my coffee table was duct taped on certain parts and the tables and chairs had scratches and chipped parts. The cleaning staff were very friendly and professional so I appreciated that, although they knocked on the door every morning around 10am to ask if I needed clean towels which was amazing how on top of their job they are, but at the same time it meant I didn’t have any days to sleep in, so maybe they could consider doing their towel check in the afternoon. But overall, it was just okay.
Stayed 8 nights in Jan 2026

10/10 Excellent

Sue P.

Liked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean but the furniture was a bit worn out.
Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room ,clean,everything you need in the kitchen.Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Rosanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Great rate.
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and close to everything. Love the hot tub. Lots to due for kids. Enjoyed every minute!!!
Stayed 3 nights in Dec 2025

8/10 Good

Janie

Stayed 2 nights in Jan 2026

6/10 Okay

Christopher, Clayton

Traveled with family
Disliked: Cleanliness
Room: As soon as we walked into the room, my sinus started acting up due to dust, the 1 thing I am allergic to. Room wasn't terrible but the Comforters were almost crispy and very uncomfortable. Indoor Pool: HEAVY chlorine odor to the point of burning your eye. The area felt hot but water was cold and they had a giant 'Big Ass' Fan (brand name) swirling at full tilt making being out of the cold water even worse. I almost lost my hair piece in the wind. Mini-golf course on site: Don't bother, tiny and in bad disrepair. Game room: 8 Machines/Games, 3 worked Noise level: Our room was on the 1st floor close to the game room and pool entrance. Kids running by screaming until 1 am. Avoid room 1117 and those close to that one. I wouldn't book here again.......
Stayed 4 nights in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was fabulous
Stayed 4 nights in Jan 2026

6/10 Okay

Kala

Liked: Staff & service
Disliked: Cleanliness
The indoor pool room was extremely hot! Could only stay to watch the kids play for short intervals. So hot you could barely breathe. Room was infested with stink bugs. We killed 10+ in our 4 days not including the dead ones in the light fixtures.
Stayed 4 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 2 nights in Dec 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice. We had to climb the stairs to the 4th floor after shopping and eating because the elevator was out for hours
Stayed 3 nights in Jan 2026

10/10 Excellent

Dagoberto, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Very Good , perfect time
Stayed 4 nights in Dec 2025