4/10 Poor
Jeff
Oct 18, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happyland not so happy
Upon arriving at “Happyland” my S/O was not happy. We stayed here for the price and its proximity to Casinorama. Well after check in, we were escorted to our room by the front desk clerk. After she opened the door we were met with a bleach smell that nearly melted our eyes and nostrils. She informed us to leave the back door open for a bit. It was a cooler damp day outside, and in leaving the door open, the room got quite cold. So we attempted to turn heat on to absolutely no avail. The owner came to the room and entered without knocking and asked us “if we needed anything”? My first thought was yes a new hotel room, but I didn’t say that. Instead, we told her the heater wasn’t working. She said that it takes a few minutes to get going. We left it on and headed to Orillia for a few small things for the night. When we got back, the heater still hadn’t turned on and I decided to have a shower before the concert. My girlfriend was sitting on the bed watching TV, as I got out of the shower. We then heard the door opening to our room and the manager walked in and said “ didn’t realize you were here sorry just wanted to check on the heater”. I have never had a hotel manager walk into the room without knocking. Had I been completely naked she would’ve got quite the show. Found numerous dead ticks around the hotel room, and my father who stayed in the adjacent room, found a mouse in his. I guess if you’re just looking for a place to stay for the night go to orillia.
Jeff
Stayed 1 night in Oct 2025
