We stayed at this hotel in Sedona during Thanksgiving week, and unfortunately the experience was far below expectations. When we checked into our first room, we found hair all over the bathtub — clearly not cleaned at all. When we showed this to the staff, there was no apology, just a flat “we can change the room,” which felt dismissive given the situation.
The second room wasn’t much better. The fireplace worked intermittently, which was frustrating since we specifically looked forward to using it during our holiday stay.
Breakfast was also underwhelming and didn’t match the quality you’d expect for the price. Overall, aside from the convenient location, there was nothing special about this hotel. For the cost and the reputation of Sedona, we expected much better cleanliness, service, and amenities.
Would not choose to stay here again.