2/10 Terrible
Jessica
Oct 23, 2025
Horrible service from morning/day clerk. Just deplorable, appalling, disgusting attitude and disregard for normal courtesy. Poor respect and total disregard for repeat customers (six or seven reservations, a total of 25+ days over the course of 5 weeks) when we needed to extend the reservation. We should have left and stayed elsewhere after the way we were treated. Night staff, when the manager was not there, were exceptional. Above and beyond, excellent, worth raving about. It seems to say something though, doesn't it, when the staff who work with no leadership are phenomenal and the staff working alongside and coinciding with the hotel manager are permitted to be customer facing and yet so abominable. Has to reflect on the manager that they feel comfortable behaving that way and mistreating customers when you are right in the office behind them. Tells a story, it does.
Jessica
Stayed 4 nights in Jul 2025
























