4/10 Poor
andrea
Dec 14, 2025
Disliked: Cleanliness, staff & service, room comfort
We stayed at this motel in the winter and had a disappointing experience. The parking lot wasn’t plowed, and the walkway and stairs were still covered in snow. We booked about three hours before arriving, so staff knew we were coming.
When we got there, I had to call the front desk to check in and ended up waiting outside in the cold for several minutes. The staff member finally came, checked us in, and left again without clearing the walkway. We had to shovel a path ourselves to bring in our bags.
The room itself was clean but here were several hairs on the sheets, and the fitted sheet was quite dirty with stains. The mattress was hard and not the most comfortable.
There were no hand towels, shower mat, or hooks to hang our coats. The room had a coffee maker but no coffee or tea provided. The only positive thing was the shower — it had good water pressure and the bathroom was clean
andrea
Stayed 1 night in Dec 2025
