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Portom International Hokkaido

4.0 star property

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Photo gallery for Portom International Hokkaido

Lobby
Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Hot springs
Separate tub and shower, free toiletries, hair dryer, bathrobes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $268
$242 nightly
$268 total
Jun 22 - Jun 23

Explore the area

View in a map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Place, New Chitose Airport Onsen
    ‪9 min walk‬
  • Place, Northern Horse Park
    ‪17 min drive‬
  • Place, Lake Shikotsu
    ‪35 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪5 min walk‬

Room options

View all photos for Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite French Dinner Course Main Dish: Roasted Wagyu Beef

  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(49 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite Double Room

Junior Suite Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Double Room

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Portom Suite Room

Portom Suite Room | Premium bedding, pillowtop beds, minibar, in-room safe

Portom Suite Room

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room French Dinner Course Main Dish: Roasted Wagyu Beef Non smoking

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

Similar properties

Exterior
Air Terminal Hotel
Chitose
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,442 reviews
$170 nightly
The price is $187
Jun 29 - Jun 30
Air Terminal Hotel

About the neighborhood

Chitose

Located in Chitose, Portom International Hokkaido is connected to the airport, within a 15-minute drive of Aoba Park and Chitose Salmon Aquarium. .This hotel is 7.4 mi (11.9 km) from Utonai-ko Sanctuary and 8.8 mi (14.2 km) from Meisui Fureai Park.

What's nearby

  • New Chitose Airport Onsen - 9 min walk - 0.5 miles
  • Northern Horse Park - 17 min drive - 8.7 miles
  • Shikotsuko Onsen - 32 min drive - 22.7 miles
  • Lake Shikotsu - 35 min drive - 24.2 miles
  • Sapporo Dome - 52 min drive - 28.6 miles

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪どんぶり茶屋 - ‬9 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪CAFE GREEN Tokachi - ‬9 min drive
  • ‪グルメ回転すし 函太郎 - ‬9 min drive

About this property

Portom International Hokkaido

Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.
Make yourself at home in one of the 171 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a reception hall.
Grab a bite to eat at フレンチレストラン TATERU YOSHINO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.
カフェ スカイライブラリー - Onsite café. Open daily.
ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 3,500 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 for adults and JPY 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 for adults and JPY 2530 for children
  • Nearby parking fee: JPY 3500 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Portom International Hokkaido Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 345 out of 373 reviews
Rating 8 - Good. 22 out of 373 reviews
Rating 6 - Okay. 2 out of 373 reviews
Rating 4 - Poor. 1 out of 373 reviews
Rating 2 - Terrible. 3 out of 373 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Room, facilities, service were excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff an amazing breakfast buffet, the onsen was perfect after a long travel day And a great location just off the international terminal
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Lovely airport hotel - great onsen, spacious room, spotless, great amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Stunning hotel, lovely staff. The onsen was amazing, and just what I needed the morning after a very long flight.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is was amazing, just walking into the lobby was an awe inspiring moment for an airport hotel. Rooms were impeccable and onsen was amazing to relax
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kasi

Liked: Cleanliness
Nice place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness
Amazing hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Beautiful room and hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
One of the nicest hotels I’ve ever stayed in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
This is an amazing hotel. The amenities and service are fantastic
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, amenities
Had a great stay at Portom International Hokkaido. The staff were very friendly, the room was spacious and spotlessly clean, and the amenities were excellent. The onsen was especially nice and very relaxing. Would definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality hotel with very friendly and helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, amenities
Spacious room and very comfortable bed. The onsite public bath was very nice and the hotel supplied comfortable pyjamas. The in room assortment of drinks was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Spotless. And the breakfast was outstanding!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vanese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's service and condition was excellent. Staffs were very attentive and friendly. We stayed a night here as we had an early flight to catch. The kaiseki restaurant was good, a must try. I highly recommend staying here. Beds are comfy and the room was very spacious.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, great staff
Stayed 1 night in Jan 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

binyam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. It’s a little expensive other than that no issues loved it
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, amenities
The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels I stayed in Hokkaido especially for morning flights out of chitose. Rooms were spacious, clean and they provide good quality amenities. Staff are attentive as well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leong Yap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly and helpful staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel. This is the second time I have stayed here. A strong reason to return to Hokkaido was just to stay here. Restaurant and service are unsurpassed.
Stayed 1 night in Dec 2025