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Room type Options Nightly price Book
Junior Suite Double Room
678 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Suite Twin Room
678 square feet
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Portom Suite Room
678 square feet
2 Queen Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, Non Smoking
463 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hot springs hotel connected to the airport in Chitose with 2 restaurants

Popular property highlights

Free WiFi
24-hour front desk
Multilingual staff

Located in Chitose, Portom International Hokkaido is connected to the airport, a 1-minute drive from Doraemon Wakuwaku Sky Park and 12 minutes from Chitose Outlet Mall Rera. This 4-star hotel is 6.3 mi (10.1 km) from Chitose Salmon Aquarium and 6.8 mi (11 km) from Aoba Park.

Make yourself at home in one of the 171 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands.

Grab a bite to eat at フレンチレストラン TATERU YOSHINO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/café. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed on Monday, Tuesday, and Wednesday:

  • Restaurant

The following facilities are closed on Thursday and Friday:

  • Restaurant

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, spa services, and multilingual staff.

Portom International Hokkaido has designated areas for smoking.

  • Distance from property (ft) 492
  • Spa services on site
  • Luggage storage
  • Distance from property (meters) 150
  • Elevator
  • Fitness facilities
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Number of bars/lounges - 1
  • Gift shops or newsstand
  • Designated smoking areas
  • 24-hour front desk
  • Reception hall
  • Parking (limited spaces)
  • Porter/bellhop
  • Total number of rooms - 171
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese

Parking

Parking (limited spaces)

Room Amenities

Portom International Hokkaido offers 171 accommodations with minibars and safes. Pillowtop beds feature premium bedding. This Chitose hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free bottled water
  • Slippers
  • Separate bathtub and shower
  • Free WiFi
  • Pillowtop mattress
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Toilet with electronic bidet
  • Free tea bags/instant coffee
  • Electrical adapters/chargers
  • Bed sheets not available

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.

日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.

カフェ スカイライブラリー - Onsite café. Open daily.

ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

  • Indoor mineral hot springs (Japanese-style onsen)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 20

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Cash or credit card deposit required

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: JPY 1200 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Portom Hokkaido Chitose
  • Portom International Hokkaido Hotel
  • Portom International Hokkaido Chitose
  • Portom International Hokkaido Hotel Chitose

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

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