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Granbell Hotel Otaru

3.0 star property

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Bar (on property)
Bar (on property)
Sauna
Restaurant
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
$73
$67 nightly
$73 total
Mar 29 - Mar 30

Explore the area

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1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Free WiFi, bed sheets

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Accessible Room, Non Smoking

Accessible Room, Non Smoking | Free WiFi, bed sheets

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | Free WiFi, bed sheets

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Twin Room - Non-Smoking

Free WiFi, bed sheets

Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room - Non-Smoking

Free WiFi, bed sheets

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room - Non-Smoking

Free WiFi, bed sheets

Superior Double Room - Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room - Non-Smoking

Living area | Smart speakers

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Accessible Room - Non-Smoking

Free WiFi, bed sheets

Accessible Room - Non-Smoking

  • Sleeps 2

View all photos for Corner Suite - Non-Smoking

Living area | Smart speakers

Corner Suite - Non-Smoking

  • Sleeps 4

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About the neighborhood

Otaru

With a stay at Granbell Hotel Otaru in Otaru, you'll be steps from Otaru Canal and Sakaimachi Street. .This hotel is 0.1 mi (0.2 km) from Stained Glass Museum and 0.2 mi (0.2 km) from Otaru Art Village.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 miles
  • Otaru Canal - 2 min walk - 0.1 miles
  • Suitengu - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 11 min walk - 0.6 miles
  • Shin Nihonkai Ferry - 2 min drive - 0.9 miles

Getting around

  • Otaru Station - 13 min walk
  • Inaho Station - 19 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪小樽 かま栄 工場直売店 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬8 min walk

About this property

Granbell Hotel Otaru

Granbell Hotel Otaru offers 159 air-conditioned accommodations with hair dryers. Televisions come with smart speakers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 159 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and smart speakers are provided for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste.
Take in the views from a rooftop terrace and make use of amenities such as a vending machine.
At Granbell Hotel Otaru, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Granbell Hotel Otaru has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Elevator (43 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Granbell Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 77 reviews
Rating 8 - Good. 19 out of 77 reviews
Rating 6 - Okay. 5 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wen Yan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025

10/10 Excellent

Wing

Stayed 1 night in Jul 2025

10/10 Excellent

Ngon kan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025

8/10 Good

NDSL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
惡夢連連，睡不好；但早餐好吃。
Stayed 1 night in Dec 2025

4/10 Poor

Kuniko

Disliked: Amenities, property conditions & facilities
客室は思ったより狭いが我慢出来るが、ベッドの高さが↕️高くて座れない(登るという感じ) ツインなのに小さな椅子が一つ有るだけ。テーブルも無い。低い？ベッドルームが有るかと聞いても無いと言われ、椅子も無いと言われ、主人が１階から(許可をもらって)運んで来た。大浴場があったのがすべてもの救い。
Stayed 1 night in Dec 2025

10/10 Excellent

Mica

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
簡潔方便不錯選擇
Stayed 1 night in Nov 2025

8/10 Good

Kumiko

Stayed 1 night in Dec 2025

8/10 Good

Kumiko

Stayed 1 night in Dec 2025

10/10 Excellent

yu wen

Liked: Cleanliness, staff & service, amenities
櫃檯服務親切，客房有設計感 ，光線充足 ，空調舒適 ，泡湯池和頂樓咖啡酒吧氣氛好。早餐餐點好吃有質感
房間內部
頂樓酒吧俯瞰
咖啡酒吧座位區
Stayed 1 night in Dec 2025

10/10 Excellent

ShinJae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새호텔이라 깨끗하고 위치도 나쁘지 않았어요
Stayed 2 nights in Dec 2025

10/10 Excellent

TATSUHIKO

Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Stayed 1 night in Nov 2025

10/10 Excellent

Haduki

Stayed 1 night in Aug 2025

8/10 Good

Kai Man

Stayed 1 night in Nov 2025

10/10 Excellent

hatuki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応がやわらかな感じで良かった。 また利用したいです。
Stayed 2 nights in Nov 2025

10/10 Excellent

Mijeong

Stayed 1 night in Nov 2025

10/10 Excellent

SHENG WEN

Traveled with family
Liked: Cleanliness, staff & service, amenities
VERY GOOD
Stayed 1 night in Nov 2025

8/10 Good

siu ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
剛剛開幕不久，大堂擺放行李車，影響觀感，房間裝修非常好👍，可惜只有暖氣，對於外地人不一定能習慣，太焗了，窗應該不能開，我只有關掉才可以睡，早餐也不錯，很多款式選擇
頂樓餐廳酒吧環境舒適，夜景好舒服
Stayed 1 night in Nov 2025

10/10 Excellent

Tomoe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔感があり、大浴場が素晴らしかったです。サウナもステキでした！ 同じ最上階にあるBARからの見晴らしが最高でした！
Stayed 2 nights in Nov 2025

8/10 Good

Hiroaki

Liked: Cleanliness
朝食レストランはバイキングスタイルでメニューの豊富さと味は文句無しの美味しさでした。硝子工房の多い小樽ならではの手造りガラス製の器を使って欲しいと感じました。
Stayed 1 night in Nov 2025

10/10 Excellent

Dajeong

Stayed 1 night in Oct 2025

10/10 Excellent

iku

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂がいい眺め
Stayed 1 night in Nov 2025

6/10 Okay

??

Stayed 1 night in Nov 2025

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
よかったです！
Stayed 1 night in Nov 2025