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Hotel Nord Otaru

Property class: 4

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Photo gallery for Hotel Nord Otaru

A large, multi-story hotel with a prominent dome and arched windows, located at a city intersection.
A hotel room with two beds, a sofa, a TV, and a desk.
A breakfast table with various dishes and drinks, a view of a brick building, and a canal in the background.
A modern restaurant with high ceilings, large windows, and a variety of seating options.
A bar area with a curved ceiling, large windows, and a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $75
$68 nightly
$75 total
Sep 30 - Oct 1

Explore the area

View in a map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Grande Japanese Western Style Room

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Grande Family Room

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Grande Family Room

  • Sleeps 5
  • 2 Twin Sofa Beds and 3 Twin Beds
  • Free WiFi

View all photos for Standard Queen Room, Non Smoking

A hotel room with a large bed, a desk with a TV, two chairs, a nightstand with a lamp, and a window with a view of a cityscape.

Standard Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a sofa, a desk with a TV, and a window with curtains.

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a small table, and a window with a view of the city.

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Suite, Non Smoking, Canal View

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Grand Twin Room, Non Smoking, Canal View

A hotel room with a large bed, a desk, and a view of the city.

Grand Twin Room, Non Smoking, Canal View

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking

A hotel room with a bed, bedside table, chair, and a small round table.

Comfort Double Room, Non Smoking

  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking

A hotel room with a bed, two sofas, a TV, and a large window with curtains.

Junior Suite, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Mountain view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Twin Room, Non Smoking, River View

A hotel room with four single beds, a flat-screen TV, a large window with curtains, and a carpeted floor.

Executive Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(2 reviews)
  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with a bed, two sofas, a TV, and a large window with curtains.

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • Mountain view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with a bed, bedside table, chair, and a small round table.

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with two beds, a sofa, a desk with a TV, and a window with curtains.

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • Canal view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with four single beds, a flat-screen TV, a large window with curtains, and a carpeted floor.

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with a large bed, a desk with a TV, two chairs, a nightstand with a lamp, and a window with a view of a cityscape.

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with two beds, a desk, a chair, and a television.

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with a large bed, a desk, and a view of the city.

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with two beds, a desk with a TV, a small table, and a window with a view of the city.

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

Similar properties

Restaurant
Hotel Torifito Otaru Canal
Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,001 reviews
$67 nightly
The price is $73
Sep 30 - Oct 1
Hotel Torifito Otaru Canal

About the neighborhood

Otaru

With a stay at Hotel Nord Otaru in Otaru, you'll be in the historical district, just steps from Otaru Canal and a 1-minute drive from Otaru Music Box Museum. .This hotel is 1.3 mi (2.1 km) from Shin Nihonkai Ferry and 2.3 mi (3.7 km) from Otaru Tenguyama Ropeway.

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Rinyu Morning Market - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 4 min drive - 1.3 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 87 min drive

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪コメダ珈琲店 小樽運河通り店 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪魚屋直営食堂 うろこ亭 - ‬1 min walk
  • ‪LeTao Canal Plaza - ‬1 min walk

About this property

Hotel Nord Otaru

Hotel Nord Otaru offers 98 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at sizzle serving guests of Hotel Nord Otaru. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Sizzle - This buffet restaurant serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1003 reviews
Rating 8 - Good. 349 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Monchaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The location is great, and the service is excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, location and services.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Meng Hong

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very courteous and attentive staff, excellent location.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and great staff.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Joon Fui

Liked: Cleanliness, staff & service, amenities
The accommodation boasts a spectacular view, with the Otaru Canal just outside the window - becoming even more mesmerising when blanketed in snow. A variety of nearby restaurants are within easy walking distance, adding to its convenience. It also offers great value, especially considering it comfortably accommodates a family of five.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Zhu Liang Jireh

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Room was spacious and clean.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Josh

Liked: Cleanliness
Clean and good breakfast
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Wendi

Great breakfast, lovely views. I’d have given it 5 stars but the air conditioning was a bit
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

WONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. Nice staff and clean room.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly and helpful staff, and easy to get around.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Shino

Liked: Staff & service
Check out time is 11am, many hotel is 12pm. If u want leave luggage in reception and drive out the car still have to come back at 11am.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Stayed 7 nights in Feb 2025
Verified review

6/10 Okay

Christina

Staffs are very nice and I liked breakfast buffet. But rooms are very outdated.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worst and most uncomfortable hotel I have ever stayed at in Japan. The carpets and curtains were extremely dirty, with visible mould on both the curtains and in the shower room. Considering the price of hotels in Japan, this hotel was not particularly cheap either, especially as breakfast was not included. I had the worst two nights of sleep during my stay here.
Stayed 1 night in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and helpful staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff helpfull when needed. The breakfast buffet was good. However, the buffet never changed dependant on the day.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities
Closed to city center
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Hung Pan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silent with snow view from the room …. Will visit again
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Hoi Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Leon Tee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The view from the window was fantastic with unblocked view of the canal.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Ting kwok Joseph

Liked: Staff & service

Good

Service is good, good communication, staff can speak English
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
Stayed 3 nights in Mar 2025