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Grids Premium Hotel Otaru

Property class: 4

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Photo gallery for Grids Premium Hotel Otaru

A modern indoor swimming pool with a view of a building through a window.
A modern interior with a reception desk, wooden shelves with decorative items, and seating by a large window.
A modern breakfast buffet with various food items and a coffee machine.
A hotel room with two beds, a small table, a view of the sea, and a painting on the wall.
A modern building with large windows and a concrete facade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $69
$63 nightly
$69 total
Nov 9 - Nov 10

Explore the area

View in a map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Place, Otaru Canal
    ‪5 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, bedside table, lamp, TV, and a view of the outdoors through the window.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 164 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room

A hotel room with two beds, a small table, a chair, a desk, and a window with curtains.

Compact Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

A hotel room with a bed, sofa, small round table, and a TV.

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Maisonnette Double Room

A compact hotel room with a sofa, a small table, a desk with a chair, a ladder leading to a window, and a view of buildings and hills.

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Futon

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a window with a view of buildings, and a curtain.

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room (3 guests)

Room

Comfort Twin Room (3 guests)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for English: Superior Twin Room (3 guests)

A hotel room with two beds, a TV, a window with a city view, and a painting on the wall.

English: Superior Twin Room (3 guests)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room (2 guests)

Room

Comfort Twin Room (2 guests)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for English: Superior Twin Room (2 guests)

A hotel room with two beds, a small table, a view of the sea, and a painting on the wall.

English: Superior Twin Room (2 guests)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Hollywood Twin Room - Non-Smoking

A hotel room with a large bed, a small table, a window with a view of buildings, and a wardrobe.

Compact Hollywood Twin Room - Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

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Granbell Hotel Otaru
Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 147 reviews
$56 nightly
The price is $62
Nov 19 - Nov 20
Granbell Hotel Otaru

About the neighborhood

Otaru

When you stay at Grids Premium Hotel Otaru in Otaru, you'll be in the historical district, just steps from Bank of Japan Museum and 5 minutes by foot from Sakaimachi Street. .This spa hotel is 0.4 mi (0.6 km) from Otaru Canal and 0.8 mi (1.2 km) from Otaru Music Box Museum.

What's nearby

  • Bank of Japan Museum - 1 min walk - 0.1 miles
  • Otaru Canal - 5 min walk - 0.3 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Park Otaru - 12 min walk - 0.7 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 49 min drive

Restaurants

  • ‪あまとう - ‬2 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk
  • ‪カサブランカ - ‬2 min walk
  • ‪鮨 まるやま - ‬3 min walk
  • ‪おたる政寿司 - ‬4 min walk

About this property

Grids Premium Hotel Otaru

Grids Premium Hotel Otaru offers 142 air-conditioned accommodations with safes and slippers. 43-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 142 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at ご朝食会場「NOSHH」 serving guests of Grids Premium Hotel Otaru. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
ご朝食会場「NOSHH」 - Onsite buffet restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Grids Premium Otaru Otaru

Grids Premium Hotel Otaru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 302 out of 490 reviews
Rating 8 - Good. 145 out of 490 reviews
Rating 6 - Okay. 30 out of 490 reviews
Rating 4 - Poor. 10 out of 490 reviews
Rating 2 - Terrible. 3 out of 490 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, breakfast was great and it was nice to have parking right outside.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice room, clean, great staff, excellent breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, but rather cramped for our family of three. Breakfast was great, with a lot of variety. The staff was helpful, but the hotel was very busy. Although it was nice to have laundry facilities for guests to use, the machines were small, and frequently in use.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Walking distance to most tourists attractions. Breakfast was delicious.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There have public hotel bath and sauna
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A stylish hip hotel in the center of town with a great rooftop onsen. Amenities were great and the breakfast was delicious. Staff was kind and attentive as well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing rooftop onsen with indoor and outdoor pools and sauna. Good breakfast.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience of staying this hotel.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and the room/bath are clean and well-maintained.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a pleasant stay. Breakfast was super good and great variety. The room is a clean but a bit small. Only have enough space for one mid-size luggage to lie down and open. We got 2 luggages and need to take turn.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A compact and modern hotel with very pleasant and helpful front desk staff, including an intern. The breakfast is tasty.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Great rooms, friendly staff
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best and new hotel in Otaru
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location hotel

Spacious room, breakfast in hotel with good variety of choices, worth to have breakfast in hotel as not many breakfast choices around the hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The location and breakfast are good but the check-in and out rule is too strict.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Otaru canal and shopping areas, the room is clean and spacious. The hotel has a public bath that is very good after a day walking
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for short stay Otaru.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Airport bus just opposite the hotel. 10 mins walking distance to JR station.hotel is clean, sraff are pleasant.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great onsen, walking distance to the main street and otaru canal
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025