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Nikkey Palace Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Nikkey Palace Hotel

A buffet with various food items and a glass display case.
A waterfall feature with potted plants and a building entrance.
A hotel entrance with a modern design, featuring a glass facade and a visible pool area.
A hotel room with a bed, desk, chair, and a television.
A hotel reception area with a modern design, featuring a reception desk, black leather chairs, a television screen, and a wooden panel wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $74
$70 nightly
$74 total
Total with taxes and fees
Sep 14 - Sep 15

Explore the area

View in a map
Rua Galvao Bueno, 425, Liberdade, São Paulo, SP, 01506-000
  • Place, Hakka Eventos
    ‪3 min walk‬
  • Place, Liberty Square
    ‪6 min walk‬
  • Place, Rua 25 de Marco
    ‪17 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Casal

A hotel room with a bed, desk, chair, and a television.

Standard Casal

9.2 out of 10
Wonderful
(23 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin

A hotel room with two beds, a desk with a computer, a mirror, and a TV.

Standard Twin

8.8 out of 10
Excellent
(25 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a wooden headboard, a framed picture on the wall, and a bedside table with a phone and brochures.

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Two single beds with white bedding and green throw blankets, a bedside table with a lamp, and a telephone.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economico Twin

A hotel room with two beds, a TV, and a framed picture on the wall.

Economico Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite Master

A hotel room with a bed, a nightstand, a telephone, an air conditioning unit, and a framed artwork on the wall.

Suite Master

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard PCD

A hotel room with two beds, each with a red and white pillow, and a wooden headboard.

Standard PCD

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a nightstand with a phone and a book, and a framed picture on the wall.

Superior Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Casal

A neatly made bed with white and patterned pillows, a framed artwork above it, and a wooden headboard.

Superior Casal

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triplo Casal +Solteiro

A hotel room with two beds, a wooden headboard, a nightstand with a phone and a book, and a framed picture on the wall.

Standard Triplo Casal +Solteiro

8.6 out of 10
Excellent
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a desk with a computer, a chair, and a small table.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Luxo Quadruplo

A hotel room with two single beds, a wooden floor, a wardrobe, and a small kitchenette.

Luxo Quadruplo

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Economico Casal

A hotel room with a bed, a desk, a chair, a television, and a lamp.

Economico Casal

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economico Twin

A hotel room with two beds, a TV, and a framed picture on the wall.

Economico Twin

8.8 out of 10
Excellent
(10 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite Familia

A hotel room with a bed, a desk, a television, a sofa, and a painting on the wall.

Suite Familia

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Suite Premium

A hotel room with a bed, desk, TV, and curtains.

Suite Premium

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

São Paulo

With a stay at Nikkey Palace Hotel, you'll be centrally located in São Paulo, a short 7-minute walk from Liberty Square and 11 minutes by foot from A.C. Camargo Cancer Center. .This hotel is 1.2 mi (1.9 km) from Rua 25 de Marco and 1.6 mi (2.6 km) from Paulista Avenue.

What's nearby

  • Hakka Eventos - 3 min walk - 0.2 miles
  • Liberty Square - 6 min walk - 0.4 miles
  • Rua 25 de Marco - 17 min walk - 0.9 miles
  • Paulista Avenue - 4 min drive - 1.1 miles
  • Municipal Theatre of São Paulo - 4 min drive - 1.6 miles

Getting around

  • Sao Paulo Bras Station - 5 min drive
  • Liberdade Station - 6 min walk
  • São Paulo/Guarulhos Intl. Airport - 40 min drive

Restaurants

  • ‪Espaço Kazu - ‬3 min walk
  • ‪Matcha Minka - ‬4 min walk
  • ‪Restaurante Hotel Nikkey - ‬1 min walk
  • ‪Udon Jinbei - ‬3 min walk
  • ‪Takô - ‬5 min walk

About this property

Nikkey Palace Hotel

Nikkey Palace Hotel offers 97 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 97 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and in-room massages.
Pamper yourself with onsite massages and facials. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a banquet hall.
Satisfy your appetite for lunch or dinner at Restaurante Nikkey, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Restaurante Nikkey - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 30 per night)
  • Valet parking on site (BRL 30 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Nikkey

Things to do

  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 30 per night
  • Valet parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Nikkey Palace
Nikkey Palace Hotel
Nikkey Palace Hotel Sao Paulo
Nikkey Palace Sao Paulo
Nikkey Palace Hotel Sao Paulo, Brazil
Nikkey Palace Hotel Hotel
Nikkey Palace Hotel São Paulo
Nikkey Palace Hotel Hotel São Paulo

Nikkey Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1017 reviews
Rating 8 - Good. 305 out of 1017 reviews
Rating 6 - Okay. 129 out of 1017 reviews
Rating 4 - Poor. 48 out of 1017 reviews
Rating 2 - Terrible. 20 out of 1017 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marcius

Liked: Cleanliness, staff & service, property conditions & facilities
That's a very traditional Hotel of São Paulo, in the middle of the Oriental district ( Japão -Liberdade). There's is a great SPA and wonderful sauna.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verified traveler

Otimo hotel
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Eiichi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Fonda

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The breakfast menu was surprising given the general tardiness of the rooms and the passage ways. The hotel is tired and dated and the room requires an update.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Yu-Ji

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property located at the major Japanese town with a lot good restaurants but the property is very old and condition is not as good as photos.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Roland

Property is a little older and is a good location. 5-8 minute walk to the Metro, a lot of good Japanese restaurants close by. Didn’t try other flavors in the area.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
The surroundings of the place are a bit dangerous, so you must always be alert.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Helio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has been around for somw time and probably one of the best in the Japanese district in São Paulo. It jas been remodeled and it has improved but not quite to the high standards you can find elsewhere. However, it is comfortable and cant beat its location. The breakfast is included but the Japanese style breakfast is below par.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

ZILTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service and property overall.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Delfin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In room safe low in battery. Outlet cover falling off. Sink faucet leaks if not closed very tightly but hard to turn.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Ceyda

Disliked: Cleanliness, staff & service, property conditions & facilities
The reception is very disrespectful and unhelpful to guests. Cleaning is not enough. Not worth the price
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Ceyda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge disappointment. Not worth to value
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Ceyda

Disliked: Amenities
I don't think the sheets in the rooms are changed after each customer. Cleaning is not good. It's not worth the money you pay. Also, the people at the reception are very rude and refuse to help you in any way. During my stay here, I didn't get any support I needed from the reception, and even though I stated that I didn't use the minibar when I checked out, they made me wait 10 minutes for the attendant to check it, causing me to be late for the airport and pay an extra waiting fee for Uber. The reception is rude and disrespectful. I don't understand how people like this work here.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Adriano de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia foi otima, como das outras vezes que já fiquei.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

MASSAHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo e limpo e funcionários cordiais. Cafe da manhã tradicional muito bom e inclui itens para orientais, o que é ótimo. Local bem tranquilo e para quem gosta de visitar a Liberdade em SP, fica muito próximo de tudo.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel! Com localização muito boa e com restaurante top!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bernardo Yozo

Liked: Cleanliness, staff & service, amenities
Quarto limpo, banheiro nem tanto, funcionários prestativos, café da manhã bom lembra um pouco o dos hotéis no Japão.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto confortável, atendimento muito bom
Stayed 2 nights in May 2026
Verified review

8/10 Good

Paulo sergio

Liked: Cleanliness, staff & service
O quarto que pegamos não tinha suporte de papel higiênico e havia vazamento ao lado do vaso sanitário. No quarto não tinha nenhum problema, estando tudo perfeito! O elevador é pequeno e demora no horário de pico do café da manhã, mas isso é a característica do hotel. Os funcionários são sempre solícitos e educados. Um ponto a observar é que o estacionamento é pago a parte.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Essa nova regra de checkin é horrível, nós que somos de idade sofremos muito para fazer isso pelo site. Chegamos cansado e tem que quebrar a cabeça fazendo isso ainda. No quarto em que fiquei o secador não funcionava, solicitei na recepção alguém para resolver esse problema e não havia ninguém da manutenção no hotel, e também não resolveram o problema levando um secador portátil no meu quarto. Minha esposa teve que lavar a cabeça e esperar secar naturalmente para poder ir dormir.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Marco A

Liked: Staff & service
O hotel tem boa localização, os funcionários são prestativos, tv com diferentes canais e bom Wi-Fi. O café da manhã é fraco, o chuveiro não consegue esquentar em momento de maior movimento.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma ótima experiência. Excelente café da manhã. Quarto limpissimo. Toda a equipe de funcionários maravilhosa. Deixo registrado a ótima impressão que tive da funcionária Elisa, que mesmo antes de chegar ao hotel, me atendeu maravilhosamente bem ao telefone. Também possuem excelente restaurante a quilo. Super recomendo!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Elaine A P

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Quarto limpo , hotel e bem antigo
Stayed 1 night in Apr 2026