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Sheraton Santo Domingo Hotel

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
742 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Guibia Beach
    8 min walk
  • Popular Location
    Embassy of the United States Dominican Republic
    19 min walk
  • Popular Location
    National Palace
    3 min drive
  • Airport
    Santo Domingo (SDQ-Las Americas Intl.)
    36 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Traditional Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 1 King Bed, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Room, 2 Queen Beds, Business Lounge Access, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Junior Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Junior Suite, 1 Bedroom, Balcony

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Club Suite, 1 Bedroom, Business Lounge Access, Oceanfront

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Santo Domingo

Sheraton Santo Domingo Hotel is located on the waterfront and in an area with good shopping. Notable landmarks in the area include National Palace and Cathedral of Santo Domingo, and travelers wishing to experience a bit of culture can try Colon Lighthouse and Museum. Looking to enjoy an event or a game? See what's going on at Centro Olimpico or Quisqueya Stadium. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Guibia Beach - 8 min walk
  • Popular Location
    Embassy of the United States Dominican Republic - 19 min walk
  • Popular Location
    Mercado Modelo - 3 min drive
  • Popular Location
    National Palace - 3 min drive
  • Popular Location
    Cathedral of Santo Domingo - 3 min drive

Getting around

  • Joaquin Balaguer Station - 2 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 36 min drive

Restaurants

  • Cafe Casabe Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, lunch, and dinner. Kids' menu available.

About this property

Sheraton Santo Domingo Hotel

Along with a restaurant, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 245 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. 24-hour room service and WiFi are standard, as are plasma TVs with cable channels.

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • Up to 30 lbs
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 25.60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Hotel Magna 365
  • Hotel Magna 365 Santo Domingo
  • Magna 365
  • Magna 365 Hotel
  • Magna 365 Santo Domingo
  • Sheraton Santo Domingo Hotel
  • Sheraton Santo Domingo
  • Sheraton Santo Domingo
  • Sheraton Santo Domingo Hotel Hotel
  • Sheraton Santo Domingo Hotel Santo Domingo
  • Sheraton Santo Domingo Hotel Hotel Santo Domingo

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free extended parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (5355 square feet of space)

Outdoors

  • BBQ grill(s)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Nearby things to do

Activities

  • Beach access

Where to eat

  • Cafe Casabe Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, lunch, and dinner. Kids' menu available.
4.4

Excellent

5 - Excellent
440
4 - Good
216
3 - Okay
45
2 - Mediocre
26
1 - Poor
15
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

Such a beautiful hotel and staff. I loved the room service food. It was cheaper to order room service than to eat at the hotel Cafe.

Stayed 7 nights in Oct 2019

5/5 Excellent

the property is in very good condition, the staffs is excellent, the only thing that needs to be taking care , is the water was cold in the shower.

Stayed 2 nights in Jul 2019

5/5 Excellent

It is an excellent hotel, with people friendly and helpful. I try to go every year to Dominican Republic ans stay at the sheraton. It is curious to see how other hotels have the same price or even higher than the sheraton and no comparison in quality and services.

Stayed 7 nights in Jul 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 2 nights in Jul 2019

5/5 Excellent

Staff was exceptional. Room could use some upgrade and bathroom is too small.

Stayed 4 nights in Jul 2019

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