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RIG Casa Conde

3.0 star property

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Photo gallery for RIG Casa Conde

Hallway
Interior
Reception
Junior Room | In-room safe, desk, iron/ironing board, free WiFi
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
511 C. El Conde, Santo Domingo, Distrito Nacional, 10210
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Malecon
    ‪6 min walk‬
  • Place, Columbus Park
    ‪10 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪32 min drive‬

Room options

View all photos for Economy Room

Economy Room | In-room safe, desk, iron/ironing board, free WiFi

Economy Room

7.0 out of 10
Good
(2 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Honeymoon Room, 1 King Bed

Balcony

Honeymoon Room, 1 King Bed

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | In-room safe, desk, iron/ironing board, free WiFi

Junior Room

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Santo Domingo

With a stay at RIG Casa Conde, you'll be centrally located in Santo Domingo, steps from Calle El Conde and within a 10-minute walk of Mercado Modelo. .This hotel is 0.5 mi (0.8 km) from Playa Montesinos and 0.5 mi (0.9 km) from Malecon.

What's nearby

  • Calle El Conde - 1 min walk - 0.1 miles
  • Malecon - 6 min walk - 0.3 miles
  • Columbus Park - 10 min walk - 0.6 miles
  • Santa Maria la Menor Cathedral - 11 min walk - 0.6 miles
  • Alcazar de Colon - 16 min walk - 0.9 miles

Getting around

  • Joaquin Balaguer Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 33 min drive

Restaurants

  • ‪Grand's Paco's Cafeteria & Bar - ‬1 min walk
  • ‪La Tradición - ‬3 min walk
  • ‪Pollo Rey - ‬3 min walk
  • ‪EseDeKu - ‬3 min walk
  • ‪Limón y Coco - ‬3 min walk

About this property

RIG Casa Conde

RIG Casa Conde offers 28 air-conditioned accommodations with safes and irons/ironing boards. 32-inch plasma televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 28 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This Colonial hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at La Cueva or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Cueva - Onsite coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Cueva

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 40)
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

RIG Casa Conde Hotel
RIG Casa Conde Santo Domingo
RIG Casa Conde Hotel Santo Domingo

RIG Casa Conde Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 110 reviews
Rating 8 - Good. 31 out of 110 reviews
Rating 6 - Okay. 19 out of 110 reviews
Rating 4 - Poor. 11 out of 110 reviews
Rating 2 - Terrible. 11 out of 110 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jess

Stayed 2 nights in Oct 2025

6/10 Okay

gary

Traveled with group
Liked: Amenities, property conditions & facilities
the air conditioner does not work good on all my visit is the same other than that all is ok there only room 201 a/c need fuxing the bathroom in 202 is too small yes i occupied more that one room on this visit but i have stayed in most of then over my 6 years going there
Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty place. The rooms were used and not cleaned after
Stayed 1 night in Aug 2025

2/10 Terrible

Graciela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

JOSE ROBERTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desagradado totalmente

El hotel es una mini cadena de 3 hoteles ,,este en particular está muuuy dejado me cambiaron, porque así lo pedí, de habitación...un desastre el aire no funcionaba , el baño con lámpara de techo sin casquete y cables s la vista y un internet totalmente inestable ...nunca ví televisión porque los cables y receptor literalmente colgaban bajo el televisor. El recepcionista que me atendió cuando llegué bastante después de la hora de check - in como a las 8 pm fue extremadamente agradable y cooperador Pero a veces la gente no puede hacer milagros de algo que va más allá de su competencia . El desayuno muy bien y la chica que atiende excelente y muy profesional . A pesar de todos estos inconveniente cuando me fui había un recepcionista de turno llamado Andy con actitudes prepotentes que me avisaba desde las 12 del mediodía para que dejara la habitación a la 1 pm que es la hora de check out muy desagradable y grosero el tipo y poco deferente finalmente me retire a la 1:15 llevaba dos maletas grandes y estaba recién operado de la espalda ...las 3 escaleras para llegar a las habitaciones no es algo menor NO HAY ASCENSOR !! PESIMA EXPERIENCIA
Stayed 2 nights in Jul 2025

4/10 Poor

Caleb

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only redeeming qualities for this hotel are that the hotel is in a prime location and the pillow top bed and pillows are comfortable. The WiFi wasn't great for video calls and phone calls were spotty, but the Internet was good enough for me to work remotely. I would expect that to vary a lot by room as my service was terrible and I could barely connect in specific areas of the room. The worst part was the AC, or lack thereof. The first night it was well over 100F in the room upon arrival. I had the front desk person help and he said give it a few hours. A few hours later it was still miserable. After about 20 hours of it running, it was maybe 85 in the room. Advertising they have "AC" was 100% false advertising. Staying outside would have been more comfortable. The AC in the office and breakfast rooms worked fine, but not in the rooms, as many have mentioned. The breakfast wasn't good and the eggs probably had more salt than eggs. At least I was only here 2 nights and it was in a good location. The shower seemed 3rd world and was not good, you have to hold the handle to wash. It was terrible and moldy. I'd never stay here again and recommend spending extra for a quality spot. This is not it. I wish I'd have asked for a refund and went somewhere nicer. It was miserably hot, especially between 5AM and 1AM with AC and fan on full blast.
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small and the shower was the smallest shower I have ever been in. Other than that the room was comfortable and it had AC with a ceiling fan to stay cool the bed was comfortable and the staff and breakfast was definitely worth staying there.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Stayed 1 night in May 2025

10/10 Excellent

LOUIS

Traveled with partner
Everything staff are pleased
Stayed 2 nights in May 2025

10/10 Excellent

Adhmad Ali

Liked: Cleanliness, property conditions & facilities
It was in a great location.
Stayed 4 nights in May 2025

2/10 Terrible

Robert, Columbia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel should not be apart of expedia. I stayed and left as soon as i checked into the hotel. nasty dirty and unsafe. The front desk has to let you into the building and there are not always at the desk so you as the guest will be outside in the rain or alone on the dark.
Stayed 4 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Enjoy the property a lot
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Irina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jess

All good! I came in Saturday and they took care of me! A staff and accommodations. 5 star everything. I felt safe and taken care of.
Stayed 2 nights in Feb 2025

10/10 Excellent

MANOJ

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except they do not provide the complimentary bottles of water. They were selling one bottle of water for $4 !! When guest arrive in the scorching heat then there should be welcomed with complimentary bottles of water in the room as it is the case everywhere or at least most places.
Stayed 2 nights in Feb 2025

8/10 Good

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.

4/10 Poor

Luis M Lopez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like the pictures online
Stayed 16 nights in Jan 2025

6/10 Okay

Jose

Look so sad no fun
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

They can be better
Stayed 2 nights in Jan 2025

10/10 Excellent

Malcolm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms very small bathroom breakfast was nice staff was friendly
Stayed 1 night in Dec 2024

8/10 Good

Gérard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the balcony
Stayed 2 nights in Nov 2024