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Novus Plaza Hodelpa

2.5 star property

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Terrace/patio
Front of property
Lobby
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Bar

Explore the area

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Calle El Conde, Esquina Hostos, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Twin Room

Cribs/infant beds

Twin Room

  • Sleeps 2

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$109 nightly
The price is $139
Jun 5 - Jun 6
Total with taxes and fees
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About the neighborhood

Santo Domingo

With a stay at Novus Plaza Hodelpa in Santo Domingo (Zona Colonial), you'll be within a 5-minute drive of Malecon and Sambil Santo Domingo. .This hotel is 2.8 mi (4.6 km) from Centro Olimpico and 4.7 mi (7.6 km) from Assembly Hall of Jehovah's Witnesses.

What's nearby

  • Calle El Conde - 1 min walk - 0.0 miles
  • Columbus Park - 1 min walk - 0.1 miles
  • Santa Maria la Menor Cathedral - 3 min walk - 0.2 miles
  • Calle Las Damas - 4 min walk - 0.3 miles
  • Malecon - 7 min walk - 0.4 miles

Getting around

  • Eduardo Brito Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 36 min drive

Restaurants

  • ‪Restaurante Conde de Peñalba - ‬1 min walk
  • ‪Jalao - ‬2 min walk
  • ‪Pizzarelli - ‬2 min walk
  • ‪Casa Barista - ‬2 min walk
  • ‪Casa De Yura - ‬3 min walk

About this property

Novus Plaza Hodelpa

Novus Plaza Hodelpa offers 96 accommodations with air conditioning. Satellite television is provided. Cribs/infant beds are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 96 air-conditioned guestrooms. Satellite television is provided for your entertainment.
Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and bicycles to rent. Additional amenities at this hotel include babysitting, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Novus Plaza Hodelpa has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mountain biking
  • Nightclub
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors

Room amenities

Bedroom

  • Crib

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All residents of Dominican Republic are required to exhibit a valid passport, driving license, and local ID at the time of check-in. Travelers who are not citizens of Dominican Republic will have to show a valid passport only.

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Hotel
Hotel Mercure Comercial
Mercure Comercial Santo Domingo
Mercure Comercial
Hotel Hotel Mercure Comercial Santo Domingo Santo Domingo
Santo Domingo Hotel Mercure Comercial Santo Domingo Hotel
Hotel Hotel Mercure Comercial Santo Domingo
Hotel Mercure Comercial Santo Domingo Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Hotel Mercure Comercial Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Novus Plaza Hodelpa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 613 reviews
Rating 8 - Good. 231 out of 613 reviews
Rating 6 - Okay. 172 out of 613 reviews
Rating 4 - Poor. 76 out of 613 reviews
Rating 2 - Terrible. 42 out of 613 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

cassandra

Disliked: Staff & service
I ad a nice stay. The best thing is the location of the hotel which is in the Colonial area in Santo Domingo
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very good location

Excellent Good restaurants. Historical and very Safe to walk around.
Verified

8/10 Good

Doris

Liked: Staff & service

Vacations on RD

Food and service wonderful Plus happy hour
Verified

2/10 Terrible

Lucien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à éviter

Pas de climatisation pendant une semaine et aucune solution ni geste commercial proposés pour compenser cet inconvénient majeur
Verified

6/10 Okay

mirage soleil

Pratique

Hôtel pratique pour quelques jours. Très bon emplacement mais pas le must pour farniente.
Verified

8/10 Good

RICARDO

Liked: Staff & service, room comfort
Disliked: Cleanliness

LO RECOMIENDO A QUIEN VISITE LA ZONA COLONIAL

Todo muy bien y con ganas de REPETIR la experiencia,el desayuno en el hotel EXCELENTE.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for the price

good location and service
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

In the old city

The hotel is good for a couple days stay in Santo Domingo. It is in the heart of the Colonial Zona. Many restaurants along the strip. The hotel is definitely at a budget price with breakfast.
Verified

6/10 Okay

Oscar

Liked: Room comfort

Incomunicado stay

I stay there because the staff is nice, the food is good, the room is good enough. BUT no internet is a deal killer. Will Not go back again.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in poor shape, quite expansive for what it is offering. I'm very surprise seeing that the Accord Group have this hotel holding its flag. The rooms are very small and dust is covering most of the furniture. At the bathroom the toilet was having water all over the floor and the shower was dirty and so small that I could touch the ceiling with my head (I'm 5 11"). Domestic flies were all over the restaurant. Very difficult the neighbourhood. I just stepped outside and was approached by a man offering women and drugs. In minutes later I saw this same man circulating by the hotel area.
Verified

6/10 Okay

Nada

Disliked: Cleanliness, property conditions & facilities

Best budget hotel around

Good location and if on a budget this is your hotel. Breakfast was poor so don't bother, although the food from the restaurant is good.
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel sale et bruyant

Hôtel bien placé, mais rien à voir avec un Mercure en France (hôtel **). Nuit très bruyante Couloir jonchée de plateaux durant 2 jours. Pas cher, bien situé, rien de plus.
Verified

2/10 Terrible

Jozefina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever. Dirty, bad service. Bad matrass.

Worst hotel ever. This is not a hotel but a hostel. Dirty, old, bad matrass, no pillows, only 1 towel. This is not worth a Mercure. This is a pure dirty hostel. It was a nightmere !!!!!!
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Bof ...

hôtel très bien placé, chambre minuscule ! Salle de bain lamentable (il faut enjamber la cuvette des toilettes pour aller dans la douche). Pas de prises de courant. Bon buffet petit déjeuner et personnel très sympathique. Ne Mérite pas l’étiquette Mercure mais devrait être IBIS
Verified

8/10 Good

Rosemond

Liked: Cleanliness, staff & service, property conditions & facilities
Carol the receptionist was excellent
Verified

6/10 Okay

laurent

Liked: Cleanliness, staff & service

idéal pour découvrir le quartier colonial

hôtel très bien placé mais équipement moyen. Pas de prise dans les petites salles de bain, une seule sous une table de nuit dans la très petit chambre. Personnel sympathique et très serviable. Petit déjeuner très correct. Mais reste cher pour les prestation qui se rapproche plus d'un IBIS, bar hors de prix (expresso 2,5 Euro)
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Out of the way

Noisy next to the club confusing to get to i did not feel safe in the neighborhood. Seem historical but the hotel did not have parking
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busiess trip

Hotel is in the Colonial Area of the city. Close to shopping and restaurants.
Verified

6/10 Okay

peter

Liked: Cleanliness

Middle of Zona colonial

Not much to say about the room , adequate for a or a couple of nights stay, decent breakfast , now served as advertised 0630 (last time I stayed in the hotel around 0720) , so, all in all, totally ok .
Verified

2/10 Terrible

Mary anne

Liked: Cleanliness
Disliked: Staff & service, room comfort

Our belongings were stolen from our room.

The fridge did not work in our room. The location was great. The hot water shower was great. We had our things stolen from our room and all they said was sorry. I was very unhappy about this.
Verified

4/10 Poor

gayle

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are very small, mustysmelling, bed terrible.
Verified

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't punish yourself staying at Mercure

Stayed only one night arrived around 8:00 just hoping to have a good rest after a long trip but the room was so dirty and lots of hair on the floor, left over food from last occupant and then in the morning just realized there were two cellphones under my blanket (meaning that my bed was not cleaned or blankets changed before I occupy the room). I had to wait around an hour to take a shower because there were several rooms without water including mine; faucet in the bathroom was broken and the curtain were so dirty an one of them broken. The free breakfast is joke and the wifi was not working. Please do yourself a favor and pay a bit more and stay in a real hotel.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best area in town

easy check in, flexible staff. almost got mugged at night but generally the area is very safe. was 2:30 am when it happened.
Verified

6/10 Okay

Verified traveler

One of Numerous Stays Here

Rooms are very small IBIS style. I was give a room with 1 queen bed and 1 small bed. Almost no space to get around in the room. Shower pressure at this hotel has never been good and this trip was no exception. While I have no problems staying here for 1to 2 nights, next time I am going to try a different hotel.
Verified

4/10 Poor

javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

Realmente el hotel está bastante viejo, el baño tenia una gotera en él techo q me tocaba lavarme las manos y la boca haciéndome a un lado, informe del daño pero no fue solicionado