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Hostal Bonsai Paradise

Star Rating
2.5 out of 5

Information

Reviews

1.0 / 5
1 review

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Kitchen

Map

What's nearby

  • Popular Location
    Parque Colon
    2 min walk
  • Popular Location
    National Pantheon (Pantheon Nacional)
    2 min walk
  • Popular Location
    Cathedral of Santo Domingo
    2 min walk
  • Airport
    Santo Domingo (SDQ-Las Americas Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928

    About this area

    Santo Domingo

    Hostal Bonsai Paradise is located in Santo Domingo's Zona Colonial neighborhood. Cathedral of Santo Domingo and Alcazar de Colon are notable landmarks, and the area's natural beauty can be seen at Parque Colon. Looking to enjoy an event or a game? See what's going on at Centro Olimpico or Quisqueya Stadium.

    What's nearby

    • Popular Location
      Parque Colon - 2 min walk
    • Popular Location
      National Pantheon (Pantheon Nacional) - 2 min walk
    • Popular Location
      Cathedral of Santo Domingo - 2 min walk
    • Popular Location
      Fort Ozama (Fortaleza Ozama) - 6 min walk
    • Popular Location
      Alcazar de Colon - 6 min walk

    Getting around

    • Coronel Rafael Tomas Fernandez Station - 4 min drive
    • Santo Domingo (SDQ-Las Americas Intl.) - 23 min drive

    About this property

    Hostal Bonsai Paradise

    Along with a bar/lounge, this hostel has concierge services and laundry facilities. Free English breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a picnic area are onsite. All 12 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like 3 bathrooms and dining areas. Guests will also find balconies or patios, room service, and premium bedding. Bathrooms are shared.

    Policies

    Check-in

    Check-in time starts at 2 PM
    Minimum check-in age - 18

    Special check-in instructions

    This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
    24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before 10 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: USD 20 per person (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No onsite parking is available.

    We should mention

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

    Property is also known as

    • Hostal Bonsai Paradise Hostel Santo Domingo
    • Hostal Bonsai Paradise Hostel
    • Hostal Bonsai Paradise Santo Domingo
    • Bonsai Paradise Santo Domingo
    • Hostal Bonsai Paradise Santo Domingo
    • Hostal Bonsai Paradise Hostel/Backpacker accommodation

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • No onsite parking available
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Free English breakfast available daily 9 AM–11 AM
    • 1 bar
    • Room service available

    Family friendly

    • Laundry facilities
    • Microwave (on request)
    • Refrigerator (on request)
    • Separate dining area

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Laundry facilities

    Languages spoken

    • English
    • Italian
    • Portuguese
    • Spanish

    Outdoors

    • Picnic area
    • Terrace

    Room amenities

    Bedroom

    • Air conditioning
    • Premium bedding

    Bathroom

    • 3 bathrooms
    • Free toiletries
    • Shower

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Dining room
    • Microwave (on request)
    • Refrigerator (on request)
    • Shared kitchen

    Outdoor space

    • Balcony or patio

    More

    • Iron/ironing board
    1.0

    Guest rating

    5 - Excellent
    0
    4 - Good
    0
    3 - Okay
    0
    2 - Mediocre
    0
    1 - Poor
    1
    1.0
    Cleanliness
    1.0
    Service and Staff
    1.0
    Property condition

    1/5

    WORSE THAN A PRISON! RUN FROM THIS ESTABLISHMENT!

    I am having a nightmarish, hellish time here. The rooms here are like prison cells, quite literally. They are not like in the pictures, they are so small that the bed is up against the walls on 3 sides. They have one bare lightbulb and are dark and dreary. The air conditioning doesn't work in any of the rooms. In fact homeless shelters are nicer than this. The place is not as described. There are not english speaking staff. It is not indicated on the website that the bathrooms are shared. When I arrived there was no toilette paper in any of the bathrooms. The first room I got had an air conditioner that didn't work, in that it would only put out super cold air at high velocity. This made me feel sick and prevented me from sleeping. But they are still trying to charge me for that night. Then they gave me another room where the air conditioner didn't make it cold enough, and the door is very hard to get open, so I am constantly stuck in or out and actually hurt my hand trying to open it. I tried to get the woman who is working right now to give me another room but she is refusing. Even though there are plenty of rooms open and I am one of the only people staying here. When I went to use the kitchen I found they do not have proper kitchenware and it cannot be used. And they are trying to charge me a rate I didn't agree to. And if that wasn't bad enough, I found multiple different types of hairs, including pubic hairs, in my bed, which means the sheets weren't cleaned befre me

    Stayed 7 nights in Aug 2018

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