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Holiday Inn Santo Domingo by IHG

5.0 star property

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Photo gallery for Holiday Inn Santo Domingo by IHG

Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Breakfast, lunch, dinner served; Mediterranean cuisine
Breakfast, lunch, dinner served; Mediterranean cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$155
$121 nightly
$155 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Place, Blue Mall
    ‪8 min walk‬
  • Place, Acropolis Center
    ‪9 min walk‬
  • Place, Agora Mall
    ‪11 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪43 min drive‬

Room options

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed
  • City view

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 2 Double Beds, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Club Lounge Access

  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Twin Bed
  • City view

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Club Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Club Lounge Access

  • 335 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Similar properties

Lobby
Homewood Suites by Hilton Santo Domingo, Dominican Republic
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 728 reviews
$122 nightly
The price is $156
Feb 13 - Feb 14
Total with taxes and fees
Homewood Suites by Hilton Santo Domingo, Dominican Republic

About the neighborhood

Santo Domingo

A stay at Holiday Inn Santo Domingo by IHG places you in the heart of Santo Domingo, within a 15-minute walk of Blue Mall and Agora Mall. .This luxury hotel is 2.3 mi (3.8 km) from Malecon and 3.1 mi (4.9 km) from Sambil Santo Domingo.

What's nearby

  • Blue Mall - 8 min walk - 0.5 miles
  • Acropolis Center - 9 min walk - 0.5 miles
  • Agora Mall - 11 min walk - 0.6 miles
  • Quisqueya Stadium - 5 min drive - 1.3 miles
  • Centro Olimpico - 6 min drive - 1.9 miles

Getting around

  • Pedro Mir Station - 12 min walk
  • Las Americas Intl. Airport (SDQ) - 39 min drive

Restaurants

  • ‪La Barrica - ‬5 min walk
  • ‪O.dette - ‬3 min walk
  • ‪Ciao - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Elizondo Prime - ‬4 min walk

About this property

Holiday Inn Santo Domingo by IHG

Luxury hotel with free parking, 10-minute walk to Blue Mall
Holiday Inn Santo Domingo by IHG offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 201 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Aromas, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 2511 square feet (233 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aromas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,511 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 128.00 per week
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 978 reviews
Rating 8 - Good. 249 out of 978 reviews
Rating 6 - Okay. 57 out of 978 reviews
Rating 4 - Poor. 22 out of 978 reviews
Rating 2 - Terrible. 32 out of 978 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

jean charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay for a transit night but I enjoyed my well-equipped room and the great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Genesis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and Stay was excellent I booked one night and went back two days later.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh facilities. Newly renovated rooms, parking facilities for my vehicle. Staff are friendly, knowledgeable and very accommodating.
Stayed 1 night in Oct 2025

6/10 Okay

Karla P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Roberto, North Miami

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service has gone down no longer the best option in the area for the Price/benefit. Explore the other brands around the corner - ours was a large group - seven almost split and the other group had a better experience staying at the Marriott. Expect to pay for everything - even the air you breath. People complaint about the strong carpet chemicals they use - not good for anyone with the slightest respiratory condition. The AC goes off in the middle of the night so expect some night sweats as a bonus. By our teams consensus - we are not going back for now.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

SERGIO

Stayed 1 night in Oct 2025

10/10 Excellent

LaQuesha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful! Everything is clean, the rooftop bar is amazing and the breakfast was great! I would definitely stay again and I recommend this hotel looking for a place to lodge.
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Luis, Lenexa

Stayed 2 nights in Sep 2025

8/10 Good

Soraya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to malls, restaurants and pharmacy. Staff very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was better quality than the ones in us by far I would put them between a 4-5 star hotel. Goes above and beyond to meet your needs Changed sheets in the middle of the night due to medical accident with bleeding from my drains.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 3 nights in Sep 2025

10/10 Excellent

Ranjan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

milton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 5 stars
Stayed 1 night in Aug 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

RISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

2/10 Terrible

JOSE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’m writing to share a very disappointing experience my family and I had when we tried to stay at this hotel. From the moment we arrived, no one offered assistance or even basic directions on where to park. Staff at the entrance were too busy chatting and laughing with someone else and on the phone to acknowledge us. I had to figure out parking on my own and ended up in the basement. My wife and I, with our two small children, had to carry all our luggage up ourselves no help was ever offered. At the front desk, we weren't greeted. When I tried to check in, we were denied because our children (both under 15) didn’t have IDs or birth certificates. This is unusual and, frankly, unreasonable as most minors don’t carry identification, either here or in the U.S. We had to leave and find another hotel, where we were treated with basic kindness and respect. To be fair, a staff member (I believe the manager) later contacted me, apologized, and said this shouldn’t have happened. He asked for my email to follow up I appreciated the gesture but I never heard from anyone again, even after waiting four days. As clean and modern as the hotel looked, the way the staff treated us made it not worth staying there. This was just our experience, but I hope it helps others make informed decisions.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Traveled with family and small children
Liked: Amenities
Was good place for a night or two
Stayed 1 night in Jul 2025