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CheapTickets Verified Reviews
Exceptional!
4.9 of 5 guest rating
Room type Options Nightly price Book
Royal Suite (Ambassador)
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Executive Junior Suite
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Ambassador Royal Junior Suite
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Ambassador Executive Junior Suite
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Royal Executive Junior Suite
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Studio Suite
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury resort with 2 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at El Embajador, a Royal Hideaway Hotel in Santo Domingo (Bella Vista), you'll be within a 5-minute drive of Blue Mall and Malecon. This casino resort is 2.4 mi (3.9 km) from Agora Mall and 3.7 mi (6 km) from Sambil Santo Domingo.

Make yourself at home in one of the 298 air-conditioned rooms featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at El Jardin del Embajador, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Santo Domingo? This resort has 26307 square feet (2444 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, El Embajador, a Royal Hideaway Hotel features an outdoor pool and a health club. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This resort offers access to a business center, 5 meeting rooms, and limo/town car service. Event facilities measuring 26307 square feet (2444 square meters) include conference space. This luxury resort also offers a casino, a sauna, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in November 2017.

El Embajador, a Royal Hideaway Hotel has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Organic food
  • Number of outdoor pools - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Limo or town car service available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Conference space size (meters) - 2444
  • Number of meeting rooms - 5
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 298
  • No accessible shuttle
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 1
  • Casino
  • Tile flooring in public areas
  • Cobblestone flooring in public areas
  • Area rugs in public areas
  • Designated smoking areas (fines apply)
  • Designer stores on site
  • Elevator door width (inches) - 72
  • Number of bars/lounges - 3
  • Elevator door width (centimeters) - 68
  • Number of poolside bars - 1
  • Full-service spa
  • Access to nearby outdoor pool
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1956
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Vegetable garden
  • Health club
  • Number of slot machines - 30
  • Number of gaming tables - 10
  • Number of VIP gaming rooms - 1
  • Casino floor size square feet - 5382
  • Casino floor size square meters - 500
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 26307
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Television in common areas
  • Living plant wall
  • Wedding services
  • Garden
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Accommodations offer separate sitting areas and include day beds. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (complimentary)
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Pillowtop mattress
  • Pillow menu
  • TV size: 48
  • TV size measurement: inch
  • MP3 docking station
  • iPod docking station
  • Rainfall showerhead
  • Private spa tub
  • Free cribs/infant beds
  • Day bed
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Electrical adapters/chargers
  • Art supplies
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Visual fire alarm
  • Wardrobe or closet
  • Private spa tub (indoor)
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.

Cru Tapas & Wine Bar - This bar specializes in Spanish cuisine and serves light fare only. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

Las Cotorras Garden Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Grey water recycling system

Humane animal treatment

Car recommended

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

LGBTQ friendly

Smoke detector

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • El Embajador
  • Embajador
  • RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
  • Occidental El Embajador Hotel
  • Occidental El Embajador Hotel Santo Domingo
  • Occidental El Embajador Santo Domingo
  • Occidental Embajador
  • El Embajador Royal Hideaway Hotel Santo Domingo
  • El Embajador Royal Hideaway Hotel
  • El Embajador Royal Hideaway Santo Domingo
  • El Embajador Royal Hideaway
  • RENOVATED El Embajador Royal Hideaway Hotel
  • RENOVATED El Embajador Royal Hideaway Santo Domingo
  • RENOVATED El Embajador Royal Hideaway
  • RENOVATED El Embajador a Royal Hideaway Hotel
  • El Embajador a Royal Hideaway Hotel
  • Occidental El Embajador
  • Occidental El Embajador Santo Domingo
  • El Embajador, A Royal Hideaway
  • El Embajador, a Royal Hideaway Hotel Resort
  • El Embajador, a Royal Hideaway Hotel Santo Domingo
  • El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

We should mention

Pool access available from 7:30 AM to 7:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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