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Crowne Plaza Santo Domingo by IHG

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Photo gallery for Crowne Plaza Santo Domingo by IHG

Exterior
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Point of interest
Restaurant
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $179
$140 nightly
$179 total
Total with taxes and fees
Jun 27 - Jun 28

Explore the area

View in a map
Ave.George Washington 218, Santo Domingo, 2890
  • Place, Malecon
    ‪1 min walk‬
  • Place, Grand Casino Jaragua
    ‪5 min walk‬
  • Place, Guibia Beach
    ‪15 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Club Floor)

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 625 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Presidential Suite, 1 King Bed, Ocean View (Luxurious) | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

  • Sea view
  • 1884 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed (Luxurious, Club Floor)

Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed (Luxurious, Club Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

  • Sea view
  • 625 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Accessible Bathtub)

Standard Room, 1 Queen Bed (Accessible Bathtub) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Accessible Bathtub)

  • Sea view
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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Sheraton Santo Domingo Hotel
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4.4 out of 5, Excellent, 1,005 reviews
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The price is $150
Jun 27 - Jun 28
Total with taxes and fees
Sheraton Santo Domingo Hotel

About the neighborhood

Santo Domingo

With a stay at Crowne Plaza Santo Domingo by IHG, you'll be centrally located in Santo Domingo, steps from Malecon and a short 2-minute drive from Calle El Conde. .This casino hotel is 2.5 mi (4.1 km) from Centro Olimpico and 2.7 mi (4.4 km) from Sambil Santo Domingo.

What's nearby

  • Malecon - 1 min walk - 0.1 miles
  • Grand Casino Jaragua - 5 min walk - 0.3 miles
  • Guibia Beach - 15 min walk - 0.8 miles
  • Calle El Conde - 17 min walk - 0.9 miles
  • National Palace - 19 min walk - 1.0 mile

Getting around

  • Heroes Center Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 36 min drive

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Hotel Napolitano - ‬7 min walk
  • ‪Cafeteria Clinica Abreu - ‬7 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪Lungomare Bar & Grill - ‬3 min walk

About this property

Crowne Plaza Santo Domingo by IHG

Crowne Plaza Santo Domingo by IHG offers 196 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and minibars. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. After enjoying recreational amenities such as an outdoor pool and a hot tub, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Nabu or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 33000 square feet (3066 square meters) of space consisting of a conference center and 15 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge.
Nabu - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nabu

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 15 meeting rooms
  • Conference center (33,000 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet deposit: USD 128.00 per stay
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel
Crowne Plaza Santo Domingo an IHG Hotel
Crowne Plaza Santo Domingo by IHG Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel Santo Domingo

Crowne Plaza Santo Domingo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yohannes

Liked: Cleanliness, amenities, property conditions & facilities
Second time in this hotel and we love it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

prana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, friendly staff, great breakfast!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view out to sea and down the Malecon
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Beautiful hotel!!!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Dinesh Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Staff at their buffet breakfast was phenomenal!!! I extremely liked Jose Manuel there! Very sweet and nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. The staff is very kind and helpful Perfect room. I had 2 issues of error codes with the safe and every time fixed in 10 minutes Thank you to all the staff in the hotel. They deserve 10/10 or more
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Service was excellent. Location is great with good views.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Markiss

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

RAMAPRAKASH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good for family.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Darquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Verified

8/10 Good

hector

Liked: Cleanliness, property conditions & facilities
Good location, easy to move around santo domingo.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Rooms were clean everyday and the housekeeper Rosalina did an excellent room
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

cristobal

Liked: Staff & service, amenities, property conditions & facilities
A fantastic hotel
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and the hospitality was wonderful can't wait to go again and stay at the Crown Plaza
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

tree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the proximity to the Zona Colonial and the dining options nearby.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Loved it !!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SANTIAGO E GONZALEZ

Excellent area
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the breakfast crew to the pool crew to the front desk we’re very helpful and very friendly
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient location.
Stayed 5 nights in Jul 2022