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CheapTickets Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Presidential Suite, Ocean View (Luxurious)
Room with view
1994 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premium Room, 1 King Bed
Room with view
370 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed (Club Floor)
Room with view
370 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 King Bed
Room with view
688 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Premium Room, 2 Queen Beds
Room with view
370 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Executive Suite (Luxurious, Club Floor)
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Queen Beds
Room with view
367 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Premium Room, 2 Queen Beds
Room with view
370 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Premium Room
Room with view
370 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room
Room with view
183 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed
Room with view
370 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with full-service spa and casino

Popular property highlights

Free valet parking
Free WiFi
24-hour business center
Laundry facilities
Smoke-free property

With a stay at Crowne Plaza Santo Domingo, an IHG Hotel, you'll be centrally located in Santo Domingo, steps from Malecon and within a 5-minute drive of Sambil Santo Domingo. This casino hotel is 4.2 mi (6.8 km) from Agora Mall and 4.5 mi (7.2 km) from Blue Mall.

Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. After enjoying recreational amenities such as an outdoor pool and a spa tub, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at Nabu or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 33002 square feet (3066 square meters) of space consisting of a conference center and 15 meeting rooms. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crowne Plaza Santo Domingo, an IHG Hotel features an outdoor pool and a spa tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities consist of a 24-hour business center, 15 meeting rooms, and coworking spaces. Event facilities measuring 33002 square feet (3066 square meters) include a conference center. This luxury hotel also offers a casino, a children's pool, and a 24-hour fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

Crowne Plaza Santo Domingo, an IHG Hotel is a smoke-free property.

  • Coworking spaces
  • Organic food
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Turkish bath/Hammam
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • Free valet parking
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Swimming pool
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 3066
  • Number of meeting rooms - 15
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 196
  • No accessible shuttle
  • Number of floors - 15
  • Tennis on site
  • Number of accessible parking spaces 3
  • Casino
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Front entrance ramp
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Meeting rooms
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Number of slot machines - 0
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 33002
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • 24-hour fitness facilities
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Crowne Plaza Santo Domingo, an IHG Hotel offers 196 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Premium TV channels
  • Bidet
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Electrical adapters/chargers
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Braille signage
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Mobile key entry

Where to Eat

Buffet breakfasts are available for a surcharge.

Nabu - Onsite restaurant.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed
  • Up to 26 lbs per pet
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Sustainability/community reinvestment (10% revenue or more)

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crowne Plaza Hotel Santo Domingo
  • Crowne Plaza Santo Domingo
  • Santo Domingo Crowne Plaza
  • Intercontinental Santo Domingo
  • Santo Domingo Intercontinental
  • Crowne Plaza Santo Domingo Hotel
  • Crowne Plaza Santo Domingo
  • Crowne Plaza Santo Domingo, an IHG Hotel Hotel
  • Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
  • Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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