2/10 Terrible
Randell W., Bermuda
Dec 24, 2024
Hostel Living
The stay was horrible. I had my senior parents traveling with me. 1. We arrived 15 minutes early and notified the property manager and she said Esteban will be there in 10 minutes to let us in. Our original checkin time was at 1pm. Esteban didn't arrive until an hour and fifteen minutes after our checkin time.The property manager told me he was stuck in traffic. 2. We were let into the premises by Esteban who spoke not a word of English. Once on 3rd floor we were shocked to see the property was not as advertised. A four bedroom 4 bathroom apartment was infact hostel still living arrangements with private bathrooms in each room. The kitchen had no door to stop bugs/animals from coming in and eating the food that was left on the counter top. You had to walk through the doorless kitchen to get to your room which was like going to a Motel6.3. The water pressure in all bathrooms and kitchen had low water pressure and we had no running hot water to shower with (water trinkling out). The toilets could not flush due to the water pressure. We had to flush one toilet with 4 pots of water due to the toilet tank not filling with water.4. Beware of this property as the photos are very misleading and doesn't state that you have to walk outside to get to your bedroom.
Randell W.
Stayed 2 nights in Dec 2024