Santiago Marriott Hotel

4.5 star property

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Photo gallery for Santiago Marriott Hotel

View from property
Outdoor pool
City view from property
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$152
$152 nightly
$152 total
Feb 15 - Feb 16

Explore the area

View in a map
Av Presidente Kennedy 5741, Santiago, Region Metropolitana, 6772208
  • Place, Parque Araucano
    ‪4 min walk‬
  • Place, Parque Arauco Mall
    ‪5 min walk‬
  • Place, KidZania Santiago
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

Junior Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive Suite, 1 Bedroom, Executive Level

  • City view
  • 775 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Bedroom, City View

  • 775 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive Room, 2 Double Beds, City View

  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe King Room

  • Sleeps 3

Executive Level Two Double Room

  • Sleeps 3

Executive Room, 1 King Bed, City View (Executive Level)

8.0 out of 10
Very good
(1 review)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Double Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 Bedroom Junior Suite, 2 Double, City View

  • Sleeps 3

Business Suite, Executive Level, 1 Bedroom Larger Suite

  • Sleeps 3

Two Bay Suite, Executive Level, 1 Bedroom Executive Suite

  • Sleeps 3

One-Bedroom Presidential King Suite

  • Sleeps 2

One-Bedroom Junior King Suite, City View

  • Sleeps 3

Business Suite, Executive Level, 1 Bedroom Larger Suite, 1 King, City View, High Floor

  • Sleeps 2

Executive Level, Executive Guest Room, 1 King, City View

  • Sleeps 3

Deluxe Room With Two Double Beds And City View

  • Sleeps 3

Suite, 1 Bedroom, Executive Level (TwoBay Suite)

  • City view
  • 872 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Santiago

Located in Santiago (Las Condes), Santiago Marriott Hotel is a 5-minute walk from Parque Arauco Mall and 6 minutes by foot from Parque Araucano. .This luxury hotel is 3.2 mi (5.2 km) from Costanera Center and 6 mi (9.6 km) from Santa Lucia Hill.

What's nearby

  • Parque Araucano - 4 min walk - 0.3 miles
  • Parque Arauco Mall - 5 min walk - 0.3 miles
  • KidZania Santiago - 7 min walk - 0.4 miles
  • Clinica Alemana - 10 min walk - 0.6 miles
  • Apoquindo - 17 min walk - 0.9 miles

Getting around

  • Hernando de Magallanes Station - 3 min drive
  • Hospitales Station - 12 min drive
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Bistro @Courtyard - ‬1 min walk
  • ‪Barra Chalaca - ‬6 min walk
  • ‪Executive Lounge Marriott - ‬1 min walk
  • ‪Tempura Japanese Thai - ‬8 min walk

About this property

Santiago Marriott Hotel

Luxury hotel with 5 restaurants, 5-minute walk to Parque Arauco Mall
Santiago Marriott Hotel offers 280 accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 280 guestrooms featuring iPod docking stations and minibars. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Cafe Med Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe Med Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Latin Grill Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Akun - Onsite restaurant. Open daily.
Akun to go - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Uncovered self parking on site (USD 30 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akun
  • Akun to go
  • Cafe Med Restaurant
  • Latin Grill Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 3 2025 to March 31 2026 (dates subject to change):
  • Spa
The property will be renovating from April 3 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay, plus a deposit of USD 100 per stay
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 8 per day (rates may vary)
  • Fee for in-room wired internet: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Uncovered self parking fee: USD 30 per stay
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per stay
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from November 01 to March 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Hotel Santiago
Santiago Marriott
Santiago Marriott Hotel
Marriott Santiago
Santiago Marriott Hotel Hotel
Santiago Marriott Hotel Santiago
Santiago Marriott Hotel Hotel Santiago

Santiago Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 436 reviews
Rating 8 - Good. 115 out of 436 reviews
Rating 6 - Okay. 30 out of 436 reviews
Rating 4 - Poor. 22 out of 436 reviews
Rating 2 - Terrible. 12 out of 436 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary, Los Gatos

Liked: Cleanliness
Clean friendly convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Carina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 8 nights in Aug 2025

10/10 Excellent

Vitor hugo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Federico, Miami

Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge Perez

Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

10/10 Excellent

EUN JUNG

Liked: Cleanliness, property conditions & facilities
Limpio comodo y tranquilo.
Stayed 3 nights in Jun 2025

10/10 Excellent

cristian

Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

need updating

old towels and old everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Robert

Business traveler
Liked: Staff & service
when did room service then add a delivery fee and then still ask for tips? isnt the "room service" fee included in the pricing for the "room service" menu?
Stayed 1 night in Apr 2025

8/10 Good

Bhakti

Traveled with partner
Liked: Cleanliness, staff & service
Need to get new upgrade in the rooms, furniture is old no charging for computer and mobile phones
Stayed 2 nights in Apr 2025

6/10 Okay

MARIA

Traveled with family
Liked: Staff & service
The property was outdated. The lobby furniture was old and the lobby restroom was small, very little water pressure, and dirty. The room was nice. Beds were comfortable but the supples were chintzy. Not what I expected for the high cost. Below standard for a Marriott Hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

JIEUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Necesita mantenimiento todo el hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Rosa

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Necesita mucho mantenimiento, renovar sillas, mesas, paredes.
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El hotel necesita mucho mantenimiento, en el restaurante, las sillas, las paredes de las habitaciones y baños.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and I do understand checkin was an 3pm. I appreciate this is a rule however it was well after 3 pm when we were able and to check in. Other couple we were travelling with were check in an hour before us. The hotel itself was lovely as most Marriotts are. Just a small numb of front end staff could have been more attentive.
Stayed 1 night in Mar 2025

6/10 Okay

Nury

Traveled with family
Liked: Staff & service
El cuarto del hotel huele a viejo, NO tiene extractor en el bano, las toallas son viejas y muy usadas, el bano de mi habitacion tenia cabellos y la tina sucia tambien. Adicional el colchon o mattres era muy blando y muy viejo
Stayed 1 night in Mar 2025

10/10 Excellent

Karl, San Juan Capistrano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating for changes and checkouts. Easy access and centrally located. Close to mall and offices…
Stayed 5 nights in Mar 2025

10/10 Excellent

NITIN

Stayed 2 nights in Feb 2025

10/10 Excellent

Yanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service is excellent, they are very helpful & are very warm hearted!
Stayed 1 night in Mar 2025

2/10 Terrible

Gustavo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outdated hotel . Terrible breakfast experience , not only the food but also service which was lost and couldn’t organize a simple guest line . Furthermore , we noticed a few fashion things missing from our luggage after check out . Don’t recommend .