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InterContinental Santiago by IHG

4.5 star property

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Photo gallery for InterContinental Santiago by IHG

Exterior
Exterior
A buffet setup with various food items and a decorative wall with circular patterns.
A modern living room with a green wall, a sectional sofa, a coffee table, and a lounge chair.
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Vitacura 2885, Las Condes, Santiago, Region Metropolitana, 7550024
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Apoquindo
    ‪7 min walk‬
  • Place, Santiago Metropolitan Park
    ‪13 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Tower (Main Tower)

A hotel room with two beds, a desk, a chair, and a TV.

Premium Room, 2 Double Beds, Tower (Main Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Tower (Main Tower)

A modern hotel room with a bed, a desk with a laptop, a chair, a round glass coffee table, and a large mirror.

Premium Room, 1 King Bed, Tower (Main Tower)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a beige sofa, a glass coffee table, a grey armchair, a desk with a computer, and a large abstract painting on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Twin Bed (Master)

A modern bathroom with a freestanding bathtub, a large vanity with a mirror, and a shower area.

Suite, 1 Twin Bed (Master)

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Club Lounge Access

A modern bathroom with a glass shower enclosure, a toilet, a sink with a mirror above, and a window with blinds.

Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A modern bathroom with a glass shower enclosure, a toilet, a sink with a mirror above, and a window with blinds.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santiago

With a stay at InterContinental Santiago by IHG in Santiago (Las Condes), you'll be within a 5-minute drive of Costanera Center and Parque Arauco Mall. .This luxury hotel is 4.6 mi (7.4 km) from Julio Martinez Pradanos National Stadium and 6.2 mi (10 km) from Movistar Arena.

What's nearby

  • Tobalaba Urban Market - 6 min walk - 0.3 miles
  • Costanera Center - 6 min walk - 0.4 miles
  • Apoquindo - 7 min walk - 0.4 miles
  • Bicentennial Park - 9 min walk - 0.5 miles
  • Santiago Metropolitan Park - 13 min walk - 0.7 miles

Getting around

  • Parque Almagro Station - 9 min drive
  • Tobalaba Station - 9 min walk
  • Santiago Intl. Airport (SCL) - 26 min drive

Restaurants

  • ‪InterContinental Santiago - ‬1 min walk
  • ‪Movenpick Café - ‬4 min walk
  • ‪Diavola Pizzería, Birrería y Tratoría - ‬1 min walk
  • ‪Pinpilinpausha - ‬2 min walk
  • ‪Restaurant Don Carlos - ‬2 min walk

About this property

InterContinental Santiago by IHG

InterContinental Santiago by IHG offers 382 accommodations with minibars and espresso makers. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 382 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at Terranée or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Terranée - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast only.
The Lobby Bar and Resto - This family restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pasta e Basta - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Cafe Ritual - Onsite café. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Self parking on site (USD 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Ritual
  • Pasta e Basta
  • Terranée
  • The Lobby Bar and Resto

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 25 per person
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Self parking fee: USD 25 per day
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel Santiago
InterContinental Santiago
Santiago InterContinental
Intercontinental Santiago Hotel Santiago
InterContinental Santiago Hotel
InterContinental Santiago

InterContinental Santiago by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 162 out of 372 reviews
Rating 8 - Good. 102 out of 372 reviews
Rating 6 - Okay. 53 out of 372 reviews
Rating 4 - Poor. 31 out of 372 reviews
Rating 2 - Terrible. 24 out of 372 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean beautiful hotel and great beds and pillows
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great staff attention
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we only spent one night the room clean and comfortable along with a great staff. Food at the bar was quite good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms! Great AC!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Location Location Location I arrived Saturday night, slept well woke up had breakfast and attended my Sunday meeting All in the beautiful InterContinental Hotel It doesn’t get any better than that !!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sanford

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, clean and spacious, breakfast was excellent, people were very friendly and helpful. The hotel itself is a little tired, but it was still a very nice day.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Clean comfortable room. Lovely welcoming staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with this hotel. When we arrived the reception staff were friendly and efficient, and the concierge was very helpful. Our room was a good size, very comfortable with excellent amenities. We visited the bar and again the bar staff were great, making a visit there a very enjoyable experience. The hotel is in a very pleasant neighbourhood with some great places to eat close by. It is a short subway ride away from the older parts of the city. Overall, we thoroughly enjoyed our stay and would certainly recommend this hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Super spacious room, perfect location, a lots of restaurants and shops around. The staff is super professional and always fast to resolve any issue.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
We loved the staff and the pool on the 19th floor. The pool was great, and the view from up there was fantastic!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mauricio Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the staff is really great.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities
Na
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Tom and Ann

Room was fine. Service was lousy.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Landra

Disliked: Cleanliness, amenities
We recently stayed at Intercontinental in Buenas Aires and it was spectacular, 5 star. Expecting a somewhat similar stay, but Santiago has not been maintained with dirty carpets, chipped paint and marble, torn shears, wallpaper ripped, a bed of dirt where plants once were in the lobby, etc. It needs updating or management that cares. Very disappointed!
Dirt bed in lobby
Torn sheers
Dirt bed in lobby
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

fouad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool is lovely as location and seting
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff.
Stayed 8 nights in May 2025
Verified

8/10 Good

Belkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper nice staff and location.

The location is fabulous, close to everything and within walking distance of restaurants. I loved that. The staff is the friendliest I've ever experienced in Chile, but the hotel urgently needs to renovate or wash its carpets in the common areas.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Pool was awesome!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente service
Stayed 1 night in May 2025
Verified

10/10 Excellent

ALYSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Nice hotel.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
While I only stayed one night. The room was spacious and modern. The bed was comfortable and I slept well!
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
First time staying at the old part of the hotel. Rooms need to improve! There is a huge difference with the ones in the modern part.
Stayed 1 night in May 2025