Bahía Escondida

3.0 star property

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Indoor pool, 3 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas
Indoor pool, 3 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas
Reception
Breakfast, lunch, dinner served; international cuisine, pool views
Gym

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$127
$107 nightly
$127 total
Total with taxes and fees
Jan 28 - Jan 29

Explore the area

View in a map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
  • Place, Bungee Cola de Caballo
    ‪5 min drive‬
  • Place, Cascada del Chipitin
    ‪9 min drive‬
  • Place, Cascada Cola de Caballo
    ‪10 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪50 min drive‬

Room options

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Kitchenette

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 376 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Murphy Bed

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About the neighborhood

Santiago

With a stay at Bahía Escondida in Santiago, you'll be 6.2 mi (10 km) from Cascada Cola de Caballo and 29.4 mi (47.3 km) from Bioparque Estrella. .This family-friendly hotel is within close proximity of Presa La Boca.

What's nearby

  • Bungee Cola de Caballo - 5 min drive - 1.7 miles
  • Cascada del Chipitin - 9 min drive - 3.6 miles
  • Matacanes Canyon - 9 min drive - 3.6 miles
  • Cascada Cola de Caballo - 10 min drive - 5.5 miles
  • Cumbres de Monterrey National Park - 10 min drive - 5.7 miles

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 64 min drive

Restaurants

  • ‪Tacos Isidro's - ‬7 min drive
  • ‪Güey De Monterrey - ‬9 min drive
  • ‪Tacos Rocha - ‬8 min drive
  • ‪Delicias del Mar - ‬9 min drive
  • ‪Esperanza Restaurant Cafe - ‬8 min drive

About this property

Bahía Escondida

Family-friendly hotel with 3 outdoor pools, near Presa La Boca
Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor tennis courts, a marina, and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, BE SPA. Services include hot stone massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 140 air-conditioned rooms featuring microwaves and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a complimentary water park, and outdoor tennis courts. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy international cuisine at La Casona, a restaurant where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, express check-out, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Casona - Overlooking the pool, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 2 outdoor padel courts
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Motor boating
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Playground
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a regional park
  • In the mountains
  • Marina
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily

Accessibility

  • No elevator

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to March 13 2026 (dates subject to change):
  • One of the swimming pools
The following facilities will be closed during October, November, December, January, February, and March:
  • One of the swimming pools
The property will be renovating from January 18 2026 to January 29 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults, and MXN 170 to 200 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Bahía Escondida Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 422 reviews
Rating 8 - Good. 105 out of 422 reviews
Rating 6 - Okay. 83 out of 422 reviews
Rating 4 - Poor. 44 out of 422 reviews
Rating 2 - Terrible. 33 out of 422 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Richard

Business traveler
Liked: Cleanliness
Disliked: Staff & service
For being classified as a Resort place, this was more like a 2-3 star place, did not fit the price charged nor the classification; bathroom/showers very small/tight areas. Very noisy late at night with Music groups blaring their music late night and early morning hours without being told to respect other guests. Staff at Reception very blunt, not warm welcome. Maid service hard workers
Stayed 2 nights in Oct 2025

4/10 Poor

Erminia

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ac was not working Staff was EXTREMELY rude and gave little to no assistance, it was like pulling teeth to get information. No one wanted to help! False advertisement, pools were closed Park was closed We traveled from the U.S. for my sons wedding and it was so stressful, my father could not walk very well and there are no handicap amenities Food took an hour for a burger and 2 drinks
Stayed 2 nights in Oct 2025

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was noise had people outside the hotel drinking smoking load extremely loud music til 5am the room want that clean and the staff were unfriendly the restaurant was nice and the service was good.
Stayed 1 night in Oct 2025

6/10 Okay

Jose

Liked: Cleanliness
The place has beautiful sceneries but outdated
Stayed 3 nights in Oct 2025

8/10 Good

BOLIVAR

Traveled with family
Liked: Cleanliness, staff & service

Beautiful views

Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente uvicasion muy serca de muchisimos restaurantes y de la avenida principal
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service
limited room service, limited food options. water slides kept stopping. had incident falling off raft and getting scraped up
Stayed 2 nights in Aug 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attemtion and support of all the areas was very good
Stayed 2 nights in Aug 2025

8/10 Good

Ana

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Quiet rest area. Room was not as clean as I expected. They need to put new sheets on beds and the televisions don’t work as well. Other than that, everything was great and safe.
Stayed 2 nights in Aug 2025

4/10 Poor

Adan

Disliked: Staff & service, property conditions & facilities

Never more

Restaurant was terrible, hamburger I ordered was badly cooked and flies and bees all around the table. Main swimming pool water was contaminated/dirty. Need to start replacing furniture, drawers in the room are falling apart.
Stayed 2 nights in Aug 2025

8/10 Good

Romeo

Stayed 3 nights in Aug 2025

6/10 Okay

Enrique

Business traveler
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thelma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jesús

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV signal very old and wifi very poor
Stayed 1 night in Jul 2025

4/10 Poor

Mariano, Pharr

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Its hidden in the back nice & quite but limited parking they put parking violations on our side x side then we was getting charged for a pool towel. As a high class resort they should provide them. The rooms weren't remodeled like it said online beds where stiff , AC where out of date didnt get a room till 5pm
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo, Miami

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun activities and great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

I like this place been coming here since I was a little girl with my parents and the thing is the rooms need to be cleaned properly more so the bathrooms they need to take the mold from the edges or just remodel them
Stayed 2 nights in Jun 2025

8/10 Good

Karla L

Traveled with family
Liked: Cleanliness, staff & service
The service was really good, the people is friendly in the bar and restaurant. The kitchen suite needs to be updated and doesn’t have basic stuffs as a dishes soap, paper towel, salt, etc It was a good gateway with my family.
Stayed 1 night in May 2025

6/10 Okay

Celso

Stayed 1 night in May 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service
It’s nice and fun just be ready to walk lots of up and down hills to ur destination they don’t have golf carts not convenient for elderly or someone in wheel chair it’s a lot of walking unless u have a car and your driving then your good. The food it’s ok 5 out of ten.
Stayed 1 night in Mar 2025

2/10 Terrible

Allan

Stayed 1 night in Mar 2025

6/10 Okay

Emy Jomary

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The view is amazing! but as far as front office, they didn't seem so concerned about our key card not working (3-4 times) we were locked out and couldn't get inside. the rest of the staff, as far as housekeeping and night management was friendly and tried to help rapidly seeing us outside freezing with our infant and couldn't get inside our room. That place has a lot of potential just needs a little bit of updating the rooms and such. overall, our stay was fair besides that.
Stayed 6 nights in Feb 2025