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Kantawa Refugio de Bienestar

3.5 star property

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Photo gallery for Kantawa Refugio de Bienestar

A room with a large sliding glass door leading to a pool area with lounge chairs and a view of lush greenery.
Property video
A room with a wooden table, a book, a potted plant, a vase, and a window with a view of greenery.
A bedroom with a large bed, a sofa, a dining table, and a view of the outdoors.
Yoga

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Km 23 Via Riohacha, Jordán, Magdalena, 570004

Room options

View all photos for Superior Double Room

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A bedroom with a bed, a desk, a chair, a small table, and a potted plant.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace, River View

A bedroom with a large bed, a sofa, a dining table, and a view of the outdoors.

Suite, Terrace, River View

  • River view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a TV, a desk, and a large window.

Family Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

Santa Marta

With a stay at Kantawa Refugio de Bienestar in Santa Marta, you'll be 4.7 mi (7.5 km) from Tayrona National Natural Park and 18.5 mi (29.7 km) from Santa Marta Cathedral. .This hotel is 25 mi (40.2 km) from Marinka Waterfalls and 32.2 mi (51.9 km) from Palomino Beach.

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 51 min drive

Restaurants

  • ‪Restaurante Vivero Tayrona - ‬2 min drive
  • Restaurante Tayrona
  • ‪Restaurante Las Acacias - ‬5 min drive
  • ‪Vicky's - ‬5 min drive
  • ‪Tranquilandia - ‬3 min drive

About this property

Kantawa Refugio de Bienestar

Kantawa Refugio de Bienestar offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Select Comfort beds feature premium bedding. 45-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. This Santa Marta hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and outdoor treatment areas. Services include massages.
Make yourself at home in one of the 9 air-conditioned rooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Dip into one of the 4 hot tubs or enjoy other recreational amenities, which include a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 10 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. A complimentary full breakfast is served daily from 7 AM to 10 AM.
The front desk is staffed during limited hours. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Kantawa Refugio de Bienestar has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • 4 hot tubs
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Kantawa Hotel Santa Marta
Kantawa Hotel
Kantawa Santa Marta
Kantawa
Kantawa Spa Hotel
Kantawa Hotel Spa
Kantawa Spa Hotel Hotel
Kantawa Spa Hotel by DON
Kantawa Spa Hotel Santa Marta
Kantawa Spa Hotel by DOT Boutique
Kantawa Spa Hotel Hotel Santa Marta

Kantawa Refugio de Bienestar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible. The staff are very welcoming and friendly. It’s quiet, beautiful, and relaxing (especially before/after hiking Tayrona). We highly recommend this hotel!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small paradise

We had a nice big room in the forrest like resort. All the personal are extremely service minded. The chef makes great food. The pool is nice.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Galo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will enjoy it

It is a very nice place, with parking. Full of trees, close to the river. Eco friendly. Rooms are spacious. The service and attention to detail is excellent. The food is made for you at the time you order it, it is very fresh. smoking is not allowed in the premises. The sauna, turco (vapor) and jacuzzi are power on at the time you require them. We had a great time that i will stay again.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay in this hotel. Food is great and the massage was really relaxing, better than expected. Bed is comfy, but we had a problem with the shower : no warm water ! The staff didn't have time to solve it, as we stayed only one night. We didn't ask for a rebate or any kind of compensation, but such suggestion from the staff would have been greatly appreciated
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Era lo que buscaba. Un lugar perfecto para retirarse de la ciudad y conectsrse con la naturazela. Muy bien localizado. Y lo principal, La amabilidad y profesionalismo del equipl fue excelente.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Mariantonieta

Liked: Staff & service, amenities
El hotel es muy bonito, la piscina es buena, pero necesita mantenimiento en las habitaciones sobre todo, hay cosas que arreglar, hay artículos dañados. Lo mejor del hotel es el staff, la comida estaba rica pero hubo fallas, salían frías las carnes pero trataban de solucionar, el personal es muy atento, amigables, definitivamente lo mejor del hotel.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

PAOLA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía en esta propiedad fue una pesadilla, la piscina y todas las áreas sociales completamente sucia y los trabajadores poco serviciales.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ausgezeichnete kleine Hotelanlage mit hervorragendem Service und köstlichen Speisen sowie Getränken.
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente….la comida las habitaciones el espacio el rio! Y lo mejor la atención.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. It is beautiful and close to Tayrona park. The service was excellent.
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El sitio es muy agradable, ideal para desconectarse, alejarse del bullicio de la ciudad y estar a tono con la naturaleza, el chef es muy bueno y sus preparaciones deliciosas. El personal está siempre disponible con una sonrisa, especialmente Yaiser David quien procuró nuestro bienestar durante la estancia. La habitación es amplia, aireada y bien dotada, ideal para descansar.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Cayalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing environment where you can enjoy the beauty of the nature, piedra’s river, and delicious food, and an excellent service. This hotel is close by to different small villages where you can do many activities such as hikes, tubing, horse back riding, and have the luxury of visiting different estuaries.
Stayed 8 nights in Dec 2021
Verified

8/10 Good

Herminsul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un excelente hotel para descansar, relajarse, el personal es muy amable, todo estuvo muy limpio... Super recomendado...
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Stefano

Liked: Cleanliness, staff & service
Poca varietà in colazione, pranzo e cena e mancanza di snack
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Getaway

Katawna is beautiful! Super friendly staff and very peaceful grounds. Excellent spa too!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxing

The landscape, the crystalline river, the water circuit in the hotel, water jets, swimming pool, Jacuzzi, Turkish baths and sauna, with very good assistance and quality. The food of very good taste and presentation, the attention of the employees, everything was very pleasant. Ferdinand
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Muy buena experiencia, excelente servicio y hermosas instalaciones
Stayed 5 nights in Jan 2021
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entramos Dos y salieron Cuatro.

Una experiencia EXTRAORDINARIA. Si hay una palabra que describa el lugar es TRANQUILIDAD. Y sin duda alguna el servicio de todos los empleados es 10/10. Mucjss gracias David por ser tan amable con nosotros. Personas como tu son las que permiten que se disfrute al máximo este tipo de experiencias. Volverenos a visitarlos y está vez con una Gran sorpresa abordó.
Stayed 2 nights in Oct 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us misleading information about the hotel and nearby parks. The staff was very unpleasant and even the owner tried to argue with my fiancée. He was more worried about pointing the finger than actually fixing the issue at hand. We made a reservation based on their information provided and ended up wasting $180 that day. Needless to say we didn’t stay there and ended up driving back to Barranquilla. The place is in a remote location, no beaches, no parks, no restaurants.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is magical, the restaurant outstanding, and the staff could not have been nicer. It was the perfect place to end our stay in Colombia. It is also a bargain from every standpoint. 5 stars!
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Anamilena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El Parque Tayrona con Estadia VIP

Muy cerca al Parque Tayrona, este Hotel Spa con 9 habitaciones presta un servicio personalizado. La salita de masajes frente al río con sonido del paso del agua da una sensación única de relajación. Desde el Gerente hasta la recepcionista, masajista, mucamas y meseros, se desviven por complacerte. La palabra no no existe... Gracias, Yefer, Andrea y Melissa, Harrinson y Yaiser por hacer de nuestra estadia una maravillosa! A solo 8 minutos en auto del Parque Tayrona, es maravilloso regresar a un lugar tan bello, lleno de bellas energías, a que te atiendan y consientan con un masaje, después de un día de largas caminatas.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comodidad, el entorno, la comida y los espacios que ofrece el hotel para descansar
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place, love the river, the staff goes out of there way to make sure your happy.Great job Harry your the best.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto para despues de ardua caminata en Tayrona

Excelente para descansar, sobretodo despues de un dia de caminata en el Parque Tayrona.... El Jacuzzi en la habitacion, delicioso, baño de espuma, coctelitos, etc.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax hotel !

We verbleven 3 nachten in dit resort. Heel mooi maar kleine kamers en badkamer. Het resort ligt 5 min met de auto van het Tayrona National Park. Het ontbijt was beperkt. Geen buffet ! Mooi zwembad met Spa. We hebben elke avond in het restaurant gegeten. Was heel lekker. Grote parking voor de auto. De WiFi was niet goed. Het personeel was heel vriendelijk en behulpzaam !
Stayed 3 nights in Feb 2019