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Hotel Sierra Nevada

2.5 star property

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Photo gallery for Hotel Sierra Nevada

Front of property - evening/night
32-inch flat-screen TV with cable channels, TV, heated floors
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Daily continental breakfast (COP 10000 per person)
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
Calle 21 # 6 - 73, Santa Marta, Magdalena, 470007
  • Place, Santa Marta Theater
    ‪3 min walk‬
  • Place, Santa Marta Cathedral
    ‪5 min walk‬
  • Place, Parque de los Novios
    ‪5 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪22 min drive‬

Room options

View all photos for Junior Single Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Junior Single Room

  • City view
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Comfort Triple Room

  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Quadruple Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Family Quadruple Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double or Twin Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Family Double or Twin Room

  • City view
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Comfort Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Economy Triple Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Economy Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Single Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Economy Single Room

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Quadruple Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Economy Quadruple Room

  • Garden view
  • 269 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

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About the neighborhood

Santa Marta

With a stay at Hotel Sierra Nevada in Santa Marta (Historic Center), you'll be within a 15-minute drive of Taganga Beach and Santa Marta Theater. .This hotel is 23.1 mi (37.2 km) from Tayrona National Natural Park and 4.1 mi (6.6 km) from Rodadero Beach.

What's nearby

  • Santa Marta Theater - 3 min walk - 0.2 miles
  • Santa Marta Cathedral - 5 min walk - 0.3 miles
  • Parque de los Novios - 5 min walk - 0.3 miles
  • Simón Bolivar Park - 8 min walk - 0.5 miles
  • Customs House - 8 min walk - 0.5 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive

Restaurants

  • ‪La Sartén Dorada Restaurante y Parrilla - ‬4 min walk
  • ‪Carambolo - ‬5 min walk
  • ‪Go Green - ‬5 min walk
  • ‪La Gran Muralla - ‬5 min walk
  • ‪Subway - ‬6 min walk

About this property

Hotel Sierra Nevada

Hotel Sierra Nevada offers 24 accommodations with designer toiletries and hair dryers. Accommodations offer separate dining areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Treat yourself to a stay in one of the 24 guestrooms, featuring heated floors and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and ceiling fans, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service. Continental breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: COP 10,000 for adults and COP 10,000 for children

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heated floor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 10000 for adults and COP 10000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Property Registration Number 50271

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Alcohol is not served at this property

Property is also known as

Hotel Sierra Nevada Santa Marta
Sierra Nevada Santa Marta
Hotel Sierra Nevada ta Marta
Hotel Sierra Nevada Hotel
Hotel Sierra Nevada Santa Marta
Hotel Sierra Nevada Hotel Santa Marta

Hotel Sierra Nevada Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yeseida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve hospedada en Hotel Sierra Nevada de Santa Marta durante una semana para mi viaje a Ciudad Perdida. El servicio por los empleados de recepción, cocina y limpieza fue excelente. Y el lugar muy limpio y tranquilo.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos Martín

Stayed 2 nights in Dec 2023

10/10 Excellent

Dionangel

Stayed 7 nights in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Phillip

Traveled with group
Liked: Cleanliness, staff & service
Not much to do in the area and the hotel has NO HOT WATER. However the staff are welcoming, friendly and will go out of the way to help. I only have good things to say about the staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Christophe

Stayed 1 night in Jul 2023

10/10 Excellent

Eytel

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group

Nice, quite, clean

I was impressed by this hotel. It was super clean, very nice, and quite. The staff were accommodating. The breakfast for 10,000 pesos was cooked to order and delicious. It was a 5 minute walk to the tourist scene with restaurants, etc. I've stayed in other parts of this area of Santa Marta for $20 a night and this hotel is waaaay nicer. I'll be back!
Stayed 1 night in May 2023

10/10 Excellent

jeffrey

Stayed 1 night in May 2023

10/10 Excellent

Nicolas

Stayed 2 nights in Feb 2023

10/10 Excellent

Beder

Stayed 2 nights in Apr 2022

10/10 Excellent

Oscar Andres

Stayed 1 night in Apr 2022

8/10 Good

Beder

Stayed 2 nights in Mar 2022

10/10 Excellent

Micheal

Stayed 2 nights in Feb 2022

10/10 Excellent

aharon

Stayed 2 nights in Nov 2021

10/10 Excellent

aharon

Stayed 1 night in Nov 2021

10/10 Excellent

edward, kenilworth

Stayed 1 night in Nov 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very solid stay

Solid hotel in the center of SM. People working there seemed very friendly. The room was small but well done and comfortable.
Stayed 2 nights in Jan 2021

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Value!

I had a great stay at the Hotel Sierra Nevada. Rooms were tiny but very clean and comfortable. The AC worked well and at night the room was quiet so I had no problems sleeping. They don't have hot water in the rooms but I didn't find that a problem. The water wasn't cold so was refreshing after the heat outside. The breakfast which was included was very good and fresh. And everyone was so friendly! Location was nice, walking distance to everything. And all this at a great price, I definitely reccomend it.
Stayed 3 nights in Jan 2020

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent from check-in to check-out. The hotel seems new and modern. Bairon the desk clerk was welcoming and everyone was great. 10 minutes before breakfast time was over they called us to remind us and insisted to bring the breakfast to our room when they saw we would not be on time for it. I was very impress. They gave us the extra towels when needed. I wish the room was bigger, it was crowded for 4 people, but it was beautiful, modern, and AC was excellent. You need excellent AC in Santa Marta. The location was not the best. The Santa Marta Beach is not what it used to be and the neighborhood is not vacation like it is more a residential area and not very appealing. We did feel safe and welcomed. I would stay again if I am in the area. I simply prefer Rodadero over Santa Marta beach for the quality of the beach. We are grateful for the staff because they went out of their way to make us feel comfortable and welcomed.
Stayed 1 night in Jun 2019

8/10 Good

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything except breakfast was superb.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. One of the best place during my holidays
Stayed 2 nights in Feb 2019

6/10 Okay

H

Liked: Cleanliness, staff & service, property conditions & facilities

Staff great - hotel infrastructure could be better

The reception staff - Hernan, Lina and Byron - were great...happy to use a translator if you don't speak Spanish and helpful with information about Santa Marta and any facility within the hotel that would make your stay better. The cleaning staff were great too... I paid about 35US a night including breakfast..and although that's ok deal wise- I have 3 issues with the hotel itself 1) No hot water for showers. I know Santa Marta is hot - as are other places in Colombia but that's no excuse for enabling a customer to use water for a shower that would be hotter than tap water. Also some of the rooms are very boxy with no windows to the outside :( 2) They were happy to let me use the fridge but it was quite packed out with their own breakfast and staff lunch foodstuffs - so if a few people wanted to keep even a little stuff there wouldn't be any room 3) Minor point perhaps - but there was only local news and CNN Espanol at a time when lots of things are happening in France and the UK. Asked the hotel to consider upping their TV provider package so International guests could watch news from home (BBC/CNN-English-DWT-French news etc)
Stayed 3 nights in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Santa Marta!

Staff was wonderful, room was small but very comfortable.
Stayed 1 night in Nov 2018

10/10 Excellent

Will, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

We loved this hotel and the very professional people that worked there. They have nice clean rooms and very fast internet. The location is a short walk to all the best restaurants and is near the Exito Supermarket. They also were happy to store our extra bags while we went to Tayrona National Park. Would stay there again for sure.
Stayed 1 night in Mar 2018