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La Isla Huatulco

3.0 star property

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3 restaurants; breakfast, lunch, and dinner served
Indoor pool, outdoor pool, pool umbrellas
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Blvd Benito Juarez Mza 3 Lote 4 Bahias, De Huatulco, Santa María Huatulco, OAX, 70989
  • Place, Santa Cruz Bay
    ‪12 min walk‬
  • Place, Playa Santa Cruz
    ‪13 min walk‬
  • Place, El Zócalo
    ‪7 min drive‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (La Isla)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (La Isla)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds (La Isla)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds (La Isla)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
HOTEL BIULÚ
Tangolunda
  • Pool
  • Breakfast included
  • Spa
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4.4 out of 5, Excellent, 216 reviews
$76 nightly
The price is $91
Jul 5 - Jul 6
Total with taxes and fees
HOTEL BIULÚ

About the neighborhood

Santa María Huatulco

Located in Santa María Huatulco (Santa Cruz), La Isla Huatulco is within a 15-minute walk of Santa Cruz Bay and Playa Santa Cruz. .This beach hotel is 1.6 mi (2.6 km) from Chahue Beach and 2.6 mi (4.2 km) from La Entrega Beach.

What's nearby

  • Santa Cruz Bay - 12 min walk - 0.6 miles
  • Playa Santa Cruz - 13 min walk - 0.7 miles
  • Chahue Beach - 5 min drive - 1.4 miles
  • Mercado Tres de Mayo - 6 min drive - 1.9 miles
  • El Zócalo - 7 min drive - 2.1 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 24 min drive

Restaurants

  • ‪Restaurante Tangolunda - ‬5 min walk
  • ‪Ve el Mar - ‬13 min walk
  • ‪Niko's - ‬5 min walk
  • ‪mercado organico Santa Cruz - ‬10 min walk
  • ‪La Terraza - ‬4 min walk

About this property

La Isla Huatulco

La Isla Huatulco offers 90 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 guestrooms featuring iPod docking stations and LCD televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy international cuisine at Latitud 15, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Santa María Huatulco? This hotel has 1249 square feet (116 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Latitud 15 - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
La Isla Snack Bar - This poolside family restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 150 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • La Isla Snack Bar
  • Latitud 15

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,249 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

La Isla Huatulco
Isla Huatulco Beach Club Santa María Huatulco
Isla Huatulco ta ía Huatulco
La Isla Huatulco Hotel
La Isla Huatulco Beach Club
La Isla Huatulco Hotel Beach Club
La Isla Huatulco Santa María Huatulco
La Isla Huatulco Hotel Santa María Huatulco

La Isla Huatulco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 375 reviews
Rating 8 - Good. 145 out of 375 reviews
Rating 6 - Okay. 92 out of 375 reviews
Rating 4 - Poor. 42 out of 375 reviews
Rating 2 - Terrible. 30 out of 375 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Esperanza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service on my checkin, very bad organization. No towels on the bathroom, no hot water on the shower, i called reception 4 times for get tv and A/C control remote. The breakfast was included but take the people to another place because no restaurant,i n the hotel i was waiting almost 45 minutes for have breakfast.
Stayed 4 nights in Dec 2021
Verified

2/10 Terrible

Rosa Elena

Disliked: Staff & service, amenities, property conditions & facilities
No coincide lo que ofrecen, con lo que en realidad es. La oublicidad es engañosa. La comida del desayuno estaba podrida. No había toallas en el hotel. Nunca supimos quién es el gerente. La cocina y comedor estaban sucios. El sevicio fue pesimo en la cena navideña y en el desayuno. No cuentan ni ckn bebidas, ni cln hielos.
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

Mal. Pará empezar la cama no estaba limpia, había pepel sanitario entre las sabanas, me dieron una jerga de taete, me salió un pelo en las enchiladas. Te revisan como si fueras criminal al dejar el cuarto. Te rometen cosas que no es verdad. Las instalaciones son muy incómodas
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
En realidad por la situación actual, el hotel estaba completamente solo y sin servicios de alimentos. es una pena por que las instalaciones se están deteriorando por el poco uso, y es altamente probable que por el poco mantenimiento.
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Maranatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bastante bonito, la comida muy rica, excelente servicio de la señora de las quesadillas, lo unico que me desgasto un poco fue el servicio de la recepcion.
Stayed 4 nights in Aug 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The murals painted throughout the exterior are beautiful, but the lack of attention to detail really took away from the experience. Towels, linens, and dishes in the breakfast room were all worn out, and things were clean on the surface but not well kept. We had mold behind the sink in our room, and one of our mattresses collapsed into the bed frame, which was very dirty underneath (and we had to fix it, we called the front desk but nobody ever came to help). The pool was fairly clean, but there were weeds growing up through the pavement cracks and the lounge chairs were very worn out. Also the area around the pool had not been swept in quite awhile - debris on our first day was still there a week later. There was one empty hot tub that was totally exposed with no caution sign, probably at least 4 feet deep, a potential hazard for kids and adults alike since it was right next to a walkway. Staff were not especially friendly, and just did the bare minimum. Food was expensive for the quality, and the location of the hotel is not ideal either. Next time we visit Huatulco, we will select a different hotel.
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, Salvo el agua caliente de la regadera. A veces salía muy caliente por un momento y se enfriaba, en otras ocasiones no salía caliente.
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, olvido del personal em dar instrucciones de uso de alberca solo hasta las 8pm en playa. No habia toallas en la habitacion, no servia llave de entrada a habitacion, no servia lavabo.etc etc
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los desayunos en el buffet, no estaban del todo bien.. les falta sabor .. de ahi en fuera todo bien
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO

Pésimo, esta lleno de cucarachas, el gerente jamas se digno a atenderme, querían fumigar mi habitación y que me quedara en la misma jamas subieron a fumigar , no me ayudaron, tuve que pagar otro hotel no hicieron devolución de mi dinero pésimo servicio pésimo hotel jamas regresaría, no deverian promocionarlo en Hoteles.com pues ustedes son los que quedan mal, ademas que los demás hoteles saben que Isla huatulco tiene problemas de cucarachas
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

David

Liked: Cleanliness

Could be better

It was ok
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos parecio que las toallas de baño se ocupan renovar las instalaciones muy limpias y personal muy amable
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es bueno el hotel, solo cuando está a toda su capacidad, no mantiene la alta calidad.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena eleccion

Buena estancia... lo elegimos para pasar nuestras vacaciones, la relación comodidad precio es buena a demás está muy bien ubicado
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

Erick

Cuando llegue al hotel no tenían registrada mi reservación.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Huatulco es excelente, todo queda super cerca. Si hacen reservaciones háganlo directamente en el hotel, si lo hacen por Expedia sale muy maluco nosotros lo hicimos y las reservaciones las hicieron mal y en el hotel tuvimos algunos contratiempos
Stayed 4 nights in Dec 2018
Verified

4/10 Poor

Nadisva

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cuando llegué a recepción para que me asignaran mi habitación, había mucha gente y sólo había UN joven que no se daba a basto. La puerta de la habitación nunca abrió, personal de mantenimiento acudió a auxiliarme para abrir y no pudieron, les falta mantenimiento. Regrese a recepción para que me cambiaran de habitación, me dieron otra con el número de camas equivocada. Por tercera vez me asignaron un cuarto que finalmente fue el definitivo. Tardé una hora en poder instalarme en mi habitación.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A mi esposa e hija las tuvieron que cambiar de habitación por cucarachas en la habitación, es terrible esta situación.... Yo creo no volveré a ese hotel 🏩
Stayed 3 nights in Dec 2018
Verified

2/10 Terrible

carol

Disliked: Property conditions & facilities
Este hotel se encuentra remodelando la piscina motivo por el que cancele mi estancia dejándome con la incomodidad de buscar hotel en ese momento afortunadamente mi visita fue en temporada baja así que encontré alojamiento aun así mala experiencia que no me gustaría pasara alguien mas.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Maie

Disliked: Cleanliness, property conditions & facilities
Llegar y que la piscina esté en mantenimiento si. Que te infirmen antes de la reserva es pesimo, las instalaciones del club de playa y el hotel en general descuidadas
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
no tenias las instalaciones que ofrecían y una pésima actitud de los de recepción
Stayed 4 nights in Nov 2018
Verified

2/10 Terrible

GERMAN

Disliked: Staff & service, property conditions & facilities
desde la llegada mala atencion, el hotel en remodelacion, no tenia alberca, tenian casi 60 personas en espera y todos quejandose del servicio, tenias que esperar a que dieran las 3 pm que es la hora de entrada aunque el hotel estaba vacio, el gerente pasaba y no daba la cara ante los problemas y si cambiaban de hotel del mismo grupo te cobraban casi 4000 pesos mas, pedias una opcion de cambiarte de ropa por el calor y el viaje y te mandaban al baño en la taza de wc te mandaban a cambiar y pesima limpieza los baños, la comida.... es la mas pesima que probado en mis viajes, no lo recomendaria a nadie ni regresar al hotel, HUATULCO tiene un 10 de servicio y atencion de todos los lugares.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel no había fundas en las almohadas. Las toallas tardaban en llegar a la habitación.
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty place The Swimming pool was empty Poorly designed sink leaked water on to the floor
Stayed 7 nights in Nov 2018