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Eldorado Hotel & Spa

4.0 star property

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Photo gallery for Eldorado Hotel & Spa

Exterior
Lobby sitting area
Hallway
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
$221
$196 nightly
$221 total
Total with taxes and fees
Jan 22 - Jan 23

Explore the area

View in a map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Place, Georgia O'Keefe Museum
    ‪2 min walk‬
  • Place, Santa Fe Plaza
    ‪5 min walk‬
  • Place, Loretto Chapel
    ‪7 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Deluxe Double)

9.0 out of 10
Wonderful
(81 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

8.4 out of 10
Very good
(21 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

8.8 out of 10
Excellent
(37 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe King)

9.2 out of 10
Wonderful
(134 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

8.4 out of 10
Very good
(35 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite)

7.6 out of 10
Good
(5 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

7.6 out of 10
Good
(4 reviews)
  • 655 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

7.0 out of 10
Good
(4 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception
Hotel Chimayo de Santa Fe
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
$165 nightly
The price is $185
Jan 22 - Jan 23
Total with taxes and fees
Hotel Chimayo de Santa Fe

About the neighborhood

Santa Fe

With a stay at Eldorado Hotel & Spa in Santa Fe (Downtown Santa Fe), you'll be a 4-minute walk from Santa Fe Plaza and 7 minutes by foot from Loretto Chapel. .This spa hotel is 4.2 mi (6.8 km) from Meow Wolf and 15.4 mi (24.8 km) from Ski Santa Fe.

What's nearby

  • Lensic Performing Arts Center - 2 min walk - 0.1 miles
  • Georgia O'Keefe Museum - 2 min walk - 0.1 miles
  • Santa Fe Plaza - 5 min walk - 0.3 miles
  • Loretto Chapel - 7 min walk - 0.4 miles
  • Cathedral Basilica of Saint Francis of Assisi - 8 min walk - 0.5 miles

Getting around

  • Santa Fe Depot - 10 min walk
  • Santa Fe Municipal Airport (SAF) - 16 min drive

Restaurants

  • ‪Il Vicino Wood Oven Pizza - ‬2 min walk
  • ‪Henry & The Fish - ‬1 min walk
  • ‪Ortiz Restaurant - ‬3 min walk
  • ‪Tia Sophia's - ‬2 min walk
  • ‪Wolf And Mermaid Enchanted Cafe - ‬2 min walk

About this property

Eldorado Hotel & Spa

Hotel with 2 hot tubs, 4-minute walk to Santa Fe Plaza
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 219 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 47-inch LCD televisions are provided, with digital programming available. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1069 reviews
Rating 8 - Good. 199 out of 1069 reviews
Rating 6 - Okay. 107 out of 1069 reviews
Rating 4 - Poor. 46 out of 1069 reviews
Rating 2 - Terrible. 37 out of 1069 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is perfectly located. We encountered a number of 'first world' issues that you shouldn't have to deal with for this level/class of a hotel. Firstly, the headboard was poorly assembled and sqeaked with EVERY movement. After a horrible night sleep we told the front desk, who later informed us the headboard was assembled without hardware. After it was fixed, the subsequent nights were'nt much better because for some reason, the sheets did not cover/reach the foot of the bed. So our ankles and calves were grated on like sandpaper. Finally I was able to find our housekeeper and beg her to pull the sheets down of the corner of the foot of the bed. The restaraunt was under staffed at breakfast, and as such the waiter had a bit of an attitude. Later on the day while in the lobby I overheard two ladies complaining about his rudeness, so it wasn't just us that noticed. Kind of a crappy way to start the day at a resort. Especially after a few days of bad sleep. The thermostat in our room never reached temperature so the room was cool, not cold, but borderline intolerable after we'd shower (heat and humidity). The shower door wouldn't fully close. One of the two hottubs didn't work half the time, well, it worked too well as it would scald anyone who tried it. An event organizer who was there told us they experienced the same problem, with the same hot tub, months earlier and complained...apparently to no avail. Will visit Santa Fe again, prob not Eldorado.
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable rooms, and a very relaxing pool and hot tub area. Everything was well-maintained and welcoming. Highly recommend and would definitely stay again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenneth, Saginaw

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is perfect and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and enjoyed our stay. will stay again anytime. great sister properties in town as well
Stayed 2 nights in Oct 2025

6/10 Okay

Maryam

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
Very average hotel at the price of four seasons
Stayed 3 nights in Oct 2025

8/10 Good

Jean

Liked: Room comfort
Our room was great! Housekeeping did great. Front desk was nice but weird they told us the lobby bar was open when it wasn’t. Valet was nice & it was always easy. But the fact that there is NO food on Sunday and Monday anywhere on the property was a sad and kind of telling of the future of the property. I hope they can turn that around. It seems a grand property trying to save money.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anniina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and responsive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy hotel in a great location.
Stayed 2 nights in Oct 2025

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was beautiful, the staff was friendly and the valet and Bellman are excellent!!!! Great location. The beds and premier bedding are outstanding!!!! I got a great nights sleep! The agave restaurant had horrible food & cocktails, and was very overpriced. Small shower and bathrooms. Terrible in room coffee. No fireplaces lit and bar closed outside night. Big miss!
Stayed 3 nights in Oct 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

LINDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Rooms are super clean. Pool is excellent as well, however the hot tubs were having temperature issues - would have been nice to get in, but one was registering 125 degrees and the other one was jam packed!
Stayed 1 night in Oct 2025

10/10 Excellent

Alyson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, perfectly quiet and the beds were super comfy. Water pressure was good, valet was convenient, roof top hot tub was great. I have stayed here several times and will stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Stayed 4 nights in Oct 2025

10/10 Excellent

Pamela, Atlanta

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy, Foley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2025

2/10 Terrible

David, Tucson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Nan

Stayed 2 nights in Oct 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Deborah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean, quiet and in a nice location. The staff was a little less friendly. The bar closed very early. No one was generally at the gift shop at early hours. Overall, I would stay again but some staffing issues should be addressed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Heidi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and extremely helpful. It was perfect for walking to everything, and it was a beautiful hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an excellent location! Very walkable, The food, staff and room were all wonderful, The hot tub and pool were perfect after a day of walking! Very clean.,
Stayed 3 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Room comfort
I booked the deluxe room during the balloon fiesta so prices were hiked up. Check in was easy, valet guy that worked nights was awesome. Upon checking into my room, I was disappointed to find the bathroom outdated. Wallpaper coming off, and it just needed to be refreshed. Mirror was dirty but I didn't complain. I would stay somewhere else next visit.
Stayed 2 nights in Oct 2025