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Quality Inn & Suites Capitola By the Sea

2.5 star property

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Photo gallery for Quality Inn & Suites Capitola By the Sea

Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Breakfast area
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • 24/7 front desk
$109
$95 nightly
$109 total
Total with taxes and fees
Feb 10 - Feb 11

Explore the area

View in a map
720 Hill Street, Capitola, CA, 95010
  • Place, Esplanade Park Beach
    ‪16 min walk‬
  • Place, Capitola Beach
    ‪16 min walk‬
  • Place, Capitola Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(123 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Capitola

When you stay at Quality Inn & Suites Capitola By the Sea in Capitola, you'll be by the sea, within a 10-minute drive of Capitola Beach and Santa Cruz Beach Boardwalk. .This hotel is 6.4 mi (10.3 km) from Monterey Bay and 0.6 mi (1 km) from Capitola Historical Museum.

What's nearby

  • Capitola Mercantile - 15 min walk - 0.8 miles
  • Esplanade Park Beach - 16 min walk - 0.9 miles
  • Capitola Beach - 16 min walk - 0.9 miles
  • Capitola Wharf - 16 min walk - 0.9 miles
  • New Brighton State Beach - 19 min walk - 1.1 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 44 min drive

Restaurants

  • ‪Shadowbrook - ‬14 min walk
  • ‪Gayle's Bakery & Rosticceria - ‬7 min walk
  • ‪Pizza My Heart - ‬2 min drive
  • ‪Pretty Good Advice - ‬13 min walk
  • ‪Beer Thirty Bottle Shop & Pour House - ‬7 min walk

About this property

Quality Inn & Suites Capitola By the Sea

Hotel with free parking, near Capitola Beach
Quality Inn & Suites Capitola By the Sea offers 55 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 55 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October

Property is also known as

Quality Capitola
Quality Inn Capitola
Quality Inn Capitola Sea
Quality Capitola Sea
Quality Inn & Suites Capitola By the Sea Hotel
Quality Inn & Suites Capitola By the Sea Capitola
Quality Inn & Suites Capitola By the Sea Hotel Capitola

Quality Inn & Suites Capitola By the Sea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Ruben, New York

Disliked: Amenities
The location of my room did not have any good views and the balcony on second floor was too tiny. If I had known the balcony/patio on 1st floor was bigger I would have chosen that. Also, when using HVAC unit all my allergies acted out, which tells me that the filter has not been cleaned out in who knows how long.
Stayed 1 night in Oct 2025

6/10 Okay

Alexandra

Business traveler
Liked: Staff & service
The staff were very friendly and welcoming, and while the room was comfortable, it had a slightly dark and worn appearance due to the old curtains, and it could have been cleaner. The bathtub had some hair in it, indicating it wasn't fully clean. The continental breakfast offered limited options and could use some enhancement. Overall, my stay was worth the price for that Monday night; however, I found the rate for the following night to be too high for the value offered. The location has great potential.
Stayed 1 night in Oct 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room, quiet, large and free oarking

Room are super large, clean and bed very comfortable. Nicely surprised 😍 close to stores and restaurants - perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Located right off the freeway and across the street from a grocery store. Beautiful property. Nice big rooms.
Stayed 1 night in Oct 2025

4/10 Poor

LARISSA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in bathroom. Old buildings that still smell like cigarette smoke. Not close to anything. The only saving grace is the staff .. super kind and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen, Watsonville

Stayed 1 night in Sep 2025

10/10 Excellent

Manyrack

Stayed 1 night in Sep 2025

6/10 Okay

Phil, Linden

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room had a musty smell to it and it was dark (ground floor room). Our patio only had one plastic chair. We asked the front desk if it would be possible to get another chair so two of us could sit outside on the patio, but we were told "no" there were no other chairs. However, the room was clean, and the staff was friendly. It served its purpose, but it was pretty no thrills.
Stayed 1 night in Oct 2025

10/10 Excellent

Porscha

Traveled with family
Liked: Cleanliness, amenities
Great service, close by shops very quiet and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in and check out. Very clean and comfortable hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful with restaurant recommendations.
Stayed 1 night in Sep 2025

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jose, Whittier

Clean room, comfortable for a quick trip to drop off our son at college
Stayed 1 night in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, clean and comfortable hotel

Clean, comfortable room, nice breakfast available and nice staff.
Stayed 1 night in Sep 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service
TV was small, Hair Dry was rusted & old style Otherwise the rest was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our home away from home when we are in Capitola.
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management was extremely rude unprofessional and just unkind. The man accused me of trying to pull something when I asked for some time to check out as I arrived at the hotel at about or past midnight and I needed more time to wake up. He then proceeded to blacklist me from the hotel and I honestly would like my money back because the experience was so bad I'd rather stay in my car as uncomfortable as that may be. I also left a jacket behind with my medication in the pocket and have not gone back to request it or to check if it was in Lost and found because I'm afraid of how this person will behave
Stayed 1 night in Aug 2025

6/10 Okay

Micha

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Staff & service
Alex at the front desk was so sweet and helpful!
Stayed 1 night in Sep 2025