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Best Western Plus Capitola By-the-sea Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Capitola By-the-sea Inn & Suites

Lobby
Property amenity
Lobby
Free continental breakfast
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$127
$110 nightly
$127 total
Total with taxes and fees
Jan 26 - Jan 27

Explore the area

View in a map
1435 41st Ave, Santa Cruz, CA, 95010
  • Place, Hooper Beach
    ‪11 min walk‬
  • Place, Capitola Beach
    ‪13 min walk‬
  • Place, Capitola Wharf
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(87 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • 680 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(10 reviews)
  • 435 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(57 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

9.8 out of 10
Exceptional
(9 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 680 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santa Cruz

When you stay at Best Western Plus Capitola By-the-sea Inn & Suites in Santa Cruz, you'll be near the beach, a 5-minute drive from Capitola Beach and 8 minutes from Santa Cruz Beach Boardwalk. .This hotel is 6.6 mi (10.6 km) from Monterey Bay and 0.7 mi (1.1 km) from Hooper Beach.

What's nearby

  • Capitola Beach - 13 min walk - 0.7 miles
  • Capitola Wharf - 15 min walk - 0.8 miles
  • Esplanade Park Beach - 18 min walk - 1.0 mile
  • Pleasure Point Park - 3 min drive - 1.4 miles
  • Twin Lakes State Beach - 5 min drive - 1.4 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Tacos Moreno - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Asian Express - ‬11 min walk

About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Hotel with free breakfast, near Capitola Beach
Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 7 2026 to January 17 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

Best Western Plus Capitola By-the-sea Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 46 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fresh but quality not so hot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Oct 2025

6/10 Okay

Jim and Cathy

Traveled with family
Liked: Cleanliness
The room was fine - the bed was awful! The mattress needs to be replaced - too hard and mattress edge was very worn on each side. Pillows were hard and lumpy - very uncomfortable - hard to get comfortable. I never slept soundly, was up 5 times during the night. Finally, the air conditioner came on frequently, which woke us up each time. Pool was nice and breakfast was fine, but with the bed so uncomfortable, we will have to find another place to stay when coming to Capitola!
Stayed 1 night in Oct 2025

8/10 Good

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good night’s rest

Friendly service at the front desk. Place is clean. Bed was comfortable. The room we stayed - looks like they were still working on the wall for the showers.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room cheerful staff
Stayed 3 nights in Oct 2025

6/10 Okay

kat, mountain view

Liked: Cleanliness, property conditions & facilities
I had requested a quiet room in advance because I’m such a light sleeper, but that didn’t happen!/( I was stuck with the room they gave me and I felt like my needs and request was not considered!m unfortunately.
Stayed 1 night in Oct 2025

8/10 Good

Margarida, Felton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Bathrooms could be updated a little, otherwise, good value!
Stayed 1 night in Oct 2025

6/10 Okay

Emilia

Traveled with partner
Liked: Staff & service
The bar by the hotel plays music extremly loud and late...was impossible to go to sleep...the floors are very thin so the people above me were really loud when walking...you can hear everything in the hall corridor because the walls are so thin...the continental breakfast served rubbery eggs....overall would not stay again...for the price I expected more.
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
We will be visiting again very soon. :))
Stayed 1 night in Aug 2025

6/10 Okay

DAN

Stayed 3 nights in Sep 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Location. Hotel does need to be updated. The Room that I stayed in needed maintenance. The walls were scratched and needed repair. The flooring scratched and peeling. The bathroom faucet was hooked up backwards. The hallways smell musty. The breakfast room was not very clean and was unattended most of the time.
Stayed 3 nights in Sep 2025

8/10 Good

daniel

Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.They fixed a problem I had created in booking and were professional, pleasant and extremely helpful. There are extra perks like specialty coffee and hot chocolate in the lobby and breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Angelina, sacramento

Stayed 1 night in Aug 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Aug 2025

10/10 Excellent

POLLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this room 15 minutes prior to arriving and were happy with the room and closeness to restaurants which were walkable. The area seemed very safe and the free breakfast was the best we’d had on our trip. It offered both hot items and grab and go and even had a free latte machine in the lobby along with free cookies. Will definitely come back to this hotel when in the area in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a gem. Easy walk to the main Capitola front area.
Stayed 2 nights in Aug 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over all great stay

Good place to stay! The only thing I Must note is the floors are thin so If you are on floors 1 or 2 you will hear people walking and in the bathroom. Breakfast very good and they have good coffee. Clean overall but wished their sink was in the bathroom. We went for the car week event's, but Capitola beach is a cool little area.
Stayed 4 nights in Aug 2025

10/10 Excellent

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay at this hotel in the future
Stayed 3 nights in Aug 2025